Paper Does Not Feed Properly/"No Paper" Error
Make sure paper is loaded.
When loading paper, consider the following.
• When loading two or more sheets of paper, align the edges of the sheets before loading the paper.
• When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load
However, paper may not feed correctly at the maximum capacity, depending on the type of paper or
environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of
paper you load at a time to less than half of the paper load limit.
• Always load the paper in portrait orientation, regardless of the printing orientation.
• When you load the paper, load the paper with the print side facing UP. Align the paper stack against the
right side of the rear tray and slide the paper guide so that it just touches the left edge of the stack.
Is paper too thick or curled?
Unsupported Media Types
Make sure media type and paper size settings match with loaded paper.
Make sure that there are not any foreign objects in the rear tray.
If the paper tears in the rear tray, see
If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply,
then remove the foreign object.
List of Support Code for Error (Paper Jams)
to remove it.