Ink Is Not Coming Out
Check the estimated ink levels.
• For Windows:
Checking the Ink Status from Your Computer (Windows)
• For macOS:
Checking the Ink Status from Your Computer (macOS)
Replace an empty FINE cartridge with a new one.
Is the FINE cartridge installed properly?
If the FINE cartridge is not installed securely, ink may not be ejected correctly.
Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges.
Then install the FINE cartridges again. Push up the FINE cartridge until it clicks into place.
After confirming that the FINE cartridge is installed properly, close the cover.
Are the print head nozzles clogged?
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see
Is Faint or
• If nozzle check pattern is not printed correctly:
After performing the print head cleaning, print the nozzle check pattern and examine the pattern.