Troubleshooting; Error Cause And Remedy - Brother PDS-5000 Service Manual

4. TROUBLESHOOTING

4.1 Error Cause and Remedy

 Error code 0014
USB R/W test error.
When the power switch is turned ON, write a certain value to USB register then read again,
the value is different.
Step
Main PCB failure
1
 Error code 0019
Learning error.
An error occurred when the serviceman tool was running.
Step
Connection failure of the USB
1
cable
Wrong service tool
2
Old or faded test chart
3
Main PCB failure
4
 Error code 0020
Download firmware error.
Failed to write firmware.
Step
Connection failure of the USB
1
cable
No scanner driver
2
Wrong firmware
3
Main PCB failure
4
 Error code 0023
FlashROM R/W test error.
When the power switch is turned ON, write a certain value to FlashROM then read again, the
value is different.
Step
Main PCB failure
1
Cause
Replace the main PCB ASSY.
Cause
Check the connection of the USB cable.
Use the dedicated service tool.
Use a new test chart.
Replace the main PCB ASSY.
Cause
Check the connection of the USB cable.
Install the scanner driver.
Write the correct firmware into the machine.
Replace the main PCB ASSY.
Cause
Replace the main PCB ASSY.
2-9
Remedy
Remedy
Remedy
Remedy
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