Precor GEN06 Series Service Manual
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Precor GEN06 Series Service Manual

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Service Manual
1
TRM10
/GEN06 Treadmill
1
TRM800 version 1 treadmills mfg. dates 2010 thru 2014.

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Summary of Contents for Precor GEN06 Series

  • Page 1 Service Manual TRM10 /GEN06 Treadmill TRM800 version 1 treadmills mfg. dates 2010 thru 2014.

  • Page 2: Table Of Contents

    How to Access the Service Menus P10, P30, P30i and P31 LED consoles P80 touchscreen console P62 and P82 touchscreen consoles Diagnostics menu access Touchscreen Calibration shortcut Debug Information Report shortcut Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page ii any questions.
  • Page 3 Information Display (65) Adjustment Procedures Available Adjustment Procedures Drive Belt Tension & Alignment Adjustment About Procedure Lift Motor Calibration About Procedure Running Belt Tension and Tracking Adjustment Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page iii any questions.
  • Page 4 Drive Motor Replacement About Procedure Drive Roller Replacement About Procedure End Cap & Belt Guard Cover Replacement About Procedure Incline Lift Motor Replacement About Procedure Incline Lift Platform Replacement Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page iv any questions.
  • Page 5 Verify the Input Power (Powered units only) Verify that the console is operating correctly Review the Error Log or CPA Event Log for any active error codes Verify (reproduce) the issue. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page v any questions.
  • Page 6 E-Stop Not Communicating Heart Rate Monitor Troubleshooting Incline System Troubleshooting Input Power and Machine Controls Troubleshooting Running Belt and Deck Troubleshooting Tripped Circuit Breaker Preventive Maintenance About Maintenance Schedule Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page vi any questions.
  • Page 7 Parts Identification List Appendix A : Edition Information Edition Additional Documentation Copyright Appendix B : Notices and Safety Trademarks Intellectual Property Warranty Safety Notices Service Safety Guidelines Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page vii any questions.

  • Page 8: Introduction

    1 Introduction Introduction If you are not a Precor certified servicer, you must not attempt to service any Precor Product. Call your dealer for service information. WARNING: This service documentation is for use by Precor certified servicer providers only. Personal injury can result from electrical shock and/or mechanical moving parts.
  • Page 9 "Replacement Procedures" on page 48 "Troubleshooting" on page 88 "Preventive Maintenance" on page 122 "Theory of Operation" on page 126 "Parts" on page 135 "Theory of Operation" on page 126 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 2 any questions.

  • Page 10: Safety Guidelines

    1 Introduction Safety Guidelines Safety Guidelines WARNING: Only Precor certified servicers and technicians are permitted to service Precor products. Personal injury can result from electrical shock and/or mechanical moving parts. Safety guideline you need to know and follow: Read and follow all Warning notices to protect yourself from personal injury.
  • Page 11 Remove jewelry (especially from ears and neck), Tie up long hair, Remove neck ties, and Do not wear loose clothing See Also "Notices and Safety" on page ii "Safety Notices" on page ii Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 4 any questions.

  • Page 12: General Information

    5 nM torque is equivalent to 5 newtons of force applied one meter from the center of the bolt, 6 ft-lb is equivalent to 6 lb of force applied 1 foot away from the center of the bolt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 5...

  • Page 13: Parts

    Parts IMPORTANT: Always purchase OEM replacement parts and hardware from Precor. If you use parts not approved by Precor, you could void the Precor Limited Warranty. Use of parts not approved by Precor may cause injury. Exploded View Diagram and Parts List There is a copy of the parts Exploded View Diagram and Parts Identification List included in "Parts"...

  • Page 14: Cleaning Solutions

    Personal Viewing System display. Alternating Current: electric current which periodically reverses direction between positive and negative polarity. voltage in an alternating current circuit Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 7 any questions.

  • Page 15: Input Power

    AC distribution ground bar. The hertz (symbol: Hz) is the derived unit of frequency in the International System of Units (SI) and is defined as one cycle per second. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 8 any questions.

  • Page 16: Operation Verification

    Touchscreen consoles (P62, P80, and P82) only 1. Access the Service menu (51765761) and perform the following console System Tests (Settings > System Settings > System Tests): Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 9 any questions.
  • Page 17 Verify that the console INCLINE level indicators and user workout displays are showing correct information. Running Belt Test Verify the running belt alignment and tracking. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 10 any questions.
  • Page 18 Hand Held Heart Rate ANT+ (pronounced ant plus) is a wireless protocol for monitoring sensor data such as a per- son's heart rate or a bicycle's tire pressure Heart Rate Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 11 any questions.

  • Page 19: Standard Service Menus

    Standard Service Menus About The Standardized Service Menus are supported across Precor cardio product lines designed to allow servicers and clubs to manage, configure/setup, and maintain/test the equipment: The service menus are grouped into functional service categories depending on the console type...

  • Page 20: Touchscreen Consoles: P62, P80, And P82

    Note: Service access code 65 "Information Display" is not used on touchscreen consoles. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 13 any questions.

  • Page 21: How To Access The Service Menus

    On P30i consoles: Press the PAUSE hardkey and immediately use the INCLINE num- ber keys to type in the access code. P80 touchscreen console Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 14 any questions.

  • Page 22: P62 And P82 Touchscreen Consoles

    2. Press and hold the Pause key while pressing CH up >VOL down > VOL up > CH down: 3. Use the touch keypad to type in the service access code. P62 and P82 touchscreen consoles Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 15 any questions.

  • Page 23: Diagnostics Menu Access

    3. Touch the designated display positions and follow prompts to complete the touchscreen calibration. Debug Information Report shortcut Console shortcut to download an event log debug information report. Steps Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 16 any questions.
  • Page 24 Short for Universal Serial Bus, is an industry standard developed in the mid-1990s that defines the cables, connectors and communications protocols used in a bus for connection, communication, and power supply between computers and electronic devices. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 17 any questions.

  • Page 25: Navigating The Service Menus

    Error Log or show the "Stuck Key" mes- sage when there are no logged errors. INCLINE numeric keys Use as the numeric keypad to type in numeric inputs (access codes etc.). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 18 any questions.

  • Page 26: P80 And P82 Touchscreen Consoles

    Scroll Up/Dwn Use your finger to select while swiping your finger Up/Dwn to scroll through menu lists. Some menus provide an on-screen scroll bar to scroll Up/Dwn. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 19 any questions.

  • Page 27: Led Console Standard Service Menus

    Tests the console LEDs. Successively press the OK key to verify DISPLAY TEST each group of LEDs and verify that all LEDs illuminate. Press Back to exit the test. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 20 any questions.
  • Page 28 • A/D - lift motor incline position potentiometer A/D number. Personal Viewing System display. Active Status Light: Service and maintenance status light. Motor controller or motor controller module Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 21 any questions.

  • Page 29: Club Settings Menu (5651565)

    Lower printed circuit assembly; generally this refers to the lower board. On treadmills, this is the motor controller unit (MCU), and on self-powered units, it is the main board in the lower section. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 22 any questions.
  • Page 30 MAINT CONFIG ON/OFF (ASL pulsing blue light ON/OFF). Sets the use of a customized workout program. SET CUSTOM Range: ON/OFF PROGRAM 1/2 Default: OFF Elliptical Fitness CrossTrainer Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 23 any questions.

  • Page 31: Information Display

    Press/Hold the PAUSE/RESET key to reset the counter (treadmills reset to 1000 miles, ellipticals reset to 250 Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 24 any questions.
  • Page 32 (1) Only available on ASL equipped models. TRM800-14 , TRM700-16 models TRM800 version 2 treadmills mfg. dates 2014 and later. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 25 any questions.

  • Page 33: Touchscreen Console Standard Service Menus

    LAN equipment carrying the Wi-Fi logo have been interoperability tested for compatibility with one (or more) 802.11 standards, and certified by the Wi-Fi Alliance to be sold under the Wi-Fi brand. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 26 any questions.

  • Page 34: About Menu

    Settings > Partition Configuration Partition Con- figuration OEM use only, contact Precor Customer Service for information. menu: Settings > No Available Updates or Available Updates No Available Updates: No available software updates can be read from the USB flash drive.
  • Page 35 Network Time Protocol (NTP) is a networking protocol for clock synchronization between computer systems over packet-switched, variable-latency data networks. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 28 any questions.

  • Page 36: Equipment Usage Menu

    Menu: Service menu (51765761) > Settings > Maintenance Provides machine maintenance related information including: routine maintenance due status, machine operating condition, and ASL state. Adaptive Motion Trainer Upright Bike Recumbent Bike Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 29 any questions.
  • Page 37 Blue Pulsing: Preventative maintenance reminder. • Treadmills: A belt rating of 0 or 1 will cause a blue pulsing ASL light indicating that there is a problem with the running belt/deck Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 30 any questions.

  • Page 38: System Settings Menu

    Connectivity menu Connectivity includes Internet network and Preva Server setup and configuration. menu: System Settings > Connectivity > Network Type » Network Type Settings: Wired, Wi-Fi Default: Wired Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 31 any questions.
  • Page 39 » Standby Mode Delay Default: 15 minutes Specifies the idle wait time before entering standby mode. menu: System Settings > Display > Browser » Browser Range: ON/OFF Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 32 any questions.
  • Page 40 » Analog Channels Aspect Ratio Range: 4:3, 16:9 Select the analog channel aspect ratio. menu: System Settings > TV Settings > Extensive Scan » Extensive Scan Default: OFF Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 33 any questions.
  • Page 41 Bluetooth is a wireless technology standard for exchanging data over short distances (using short-wavelength UHF radio waves in the ISM band from 2.4 to 2.485 GHz from fixed and mobile devices, and building personal area networks (PANs). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 34 any questions.
  • Page 42 3. Follow the onscreen instructions to register the product. menu: System Settings > Manage Settings Manage Settings Save and restore the Connectivity, Display, Media, and Workout Limits settings. (1) Not available on all models. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 35 any questions.

  • Page 43: System Tests Menu

    Calibrates touchscreen finger press operation. menu: System Tests > Backlight Test Backlight Test Tests the display backlight performance. RGB Test menu: System Tests > RGB Test Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 36 any questions.

  • Page 44: Club Settings (5651565)

    NOT supported on touchscreen consoles (P62, P80, and P82). Refer to the following touchscreen console service menus for similar equipment information: About menu, see "About menu" on page Equipment Usage, menu see "" on page Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 37 any questions.
  • Page 45 4 Standard Service Menus Touchscreen Console Standard Service Menus Maintenance menu, see "" on page Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 38 any questions.

  • Page 46: Adjustment Procedures

    Available Adjustment Procedures ."Drive Belt Tension & Alignment Adjustment" on the next page "Running Belt Tension and Tracking Adjustment" on page 45 "Lift Motor Calibration" on page 43 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 39 any questions.

  • Page 47: Drive Belt Tension & Alignment Adjustment

    CAUTION: Improper drive belt alignment will cause damage and/or break the drive belt. 2. Place the belt tension gauge onto the drive belt. Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 40 any questions.
  • Page 48 7. Measure and verify that the belt tension meets the Tension specification, see Drive Belt Tension Specification table. Note that there is a separate specification for New and Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 41 any questions.
  • Page 49 6 ft-lb is equivalent to 6 lb of force applied 1 foot away from the center of the bolt. Device power cord connector or electrical cable male connector that is inserted into an elec- trical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 42 any questions.

  • Page 50: Lift Motor Calibration

    Firmly hold the jack screw from turning and rotate the actuator tube to adjust the reference distance. Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 43 any questions.
  • Page 51 TEST diagnostic test. 12. Verify treadmill operation (see ) and return to service. .See Also "Replacement Procedures" on page 48 "Incline Lift Motor Replacement" on page 68 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 44 any questions.

  • Page 52: Running Belt Tension And Tracking Adjustment

    7. Slide the gauge head to set the dial needle to a coarse setting of 3. You can then rotate the gauge dial face to fine tune the needle to precisely 3. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 45...
  • Page 53 NOTE: 1) The tracking adjustments should only be done in 1/4 turn increments. 2) ONLY use the right side Take-Up roller mounting bolt to adjust tracking. 3) ONLY use hand tools to adjust tracking. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 46 any questions.
  • Page 54 5. Replace all covers. 6. Verify treadmill operation (see ) and return to service. .See Also "Adjustment Procedures" on page 39 "Running Belt and Deck Replacement" on page 81 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 47 any questions.

  • Page 55: Replacement Procedures

    "Power Control Module Replacement" on page 77 "Power Cord Replacement" on page 79 "Running Belt and Deck Replacement" on page 81 "Take-Up roller Replacement" on page 86 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 48 any questions.

  • Page 56: Auto Stop Magnet Replacement

    Contact PRECOR customer service for repair or replacement. 1. Set the treadmill circuit breaker to OFF and unplug the treadmill’s power cord.
  • Page 57 12. Verify the Auto Stop function by doing the Auto Stop diagnostics test, see . 13. Verify treadmill operation per "" and return to service. .See Also "Replacement Procedures" on page 48 "Running Belt and Deck Replacement" on page 81 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 50 any questions.

  • Page 58: Auto Stop Sensor Replacement

    Contact PRECOR customer service for repair or replacement. 1. Set the treadmill circuit breaker to OFF and unplug the treadmill’s power cord.
  • Page 59 10. Verify the Auto Stop function by doing the Auto Stop diagnostics test, see . 11. Verify treadmill operation per "" and return to service. .See Also "Replacement Procedures" on page 48 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 52 any questions.

  • Page 60: Circuit Breaker Replacement

    Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 53 any questions.
  • Page 61 Device power cord connector or electrical cable male connector that is inserted into an elec- trical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 54 any questions.

  • Page 62: Drive Belt Replacement

    About This procedure provides instruction to remove and replace the Drive Belt. CAUTION: Two running belt gauges, Precor part number 20007-101, are required. It is important that this procedure be followed to maintain correct drive belt and run- ning belt tension. Improper tensioning of the belt will lead to premature running belt wear, premature driver roller bearing failure and premature Take-Up roller bearing failure.
  • Page 63 11. Using a measuring tape, measure the distance from the front of the left drive roller shaft to the front of the frame cross beam. Record this reference distance. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 56...
  • Page 64 14. Verify the drive belt alignment and set tension to specification, see "Drive Belt Tension & Alignment Adjustment" on page 40 procedure. 15. Set the running belt tension to specification and verify tracking, see "Running Belt Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 57 any questions.
  • Page 65 18. Replace the hood cover. 19. Verify treadmill operation per "Operation Verification" and return to service. .See Also "Replacement Procedures" on page 48 "Adjustment Procedures" on page 39 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 58 any questions.

  • Page 66: Drive Motor Replacement

    Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Motor controller or motor controller module Input and Output Interface. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 59 any questions.
  • Page 67 14. Verify treadmill operation per "" and return to service. .See Also Device power cord connector or electrical cable male connector that is inserted into an elec- trical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 60 any questions.
  • Page 68 6 Replacement Procedures Drive Motor Replacement "Replacement Procedures" on page 48 "Drive Belt Tension & Alignment Adjustment" on page 40 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 61 any questions.

  • Page 69: Drive Roller Replacement

    About This procedure provides instruction to remove and replace the Drive Roller. CAUTION: Two running belt gauges, Precor part number 20007-101, are required. It is important that this procedure be followed to maintain correct drive belt and run- ning belt tension. Improper tensioning of the belt will lead to premature running belt wear, premature driver roller bearing failure and premature Take-Up roller bearing failure.
  • Page 70 12. Using a measuring tape, measure the distance from the front of the left drive roller shaft to the front of the frame cross beam. Record this reference distance. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 63...
  • Page 71 15. Verify the drive belt alignment and set tension to specification, see "Drive Belt Tension & Alignment Adjustment" on page 40 procedure. 16. Set the running belt tension to specification and verify tracking, see "Running Belt Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 64 any questions.
  • Page 72 20. Verify treadmill operation (see ) and return to service. .See Also "Replacement Procedures" on page 48 "Adjustment Procedures" on page 39 "Running Belt and Deck Replacement" on page 81 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 65 any questions.

  • Page 73: End Cap & Belt Guard Cover Replacement

    3. To remove the end cap, slide the end cap off of the treadmill. Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 66...
  • Page 74 7. Secure end cap with fasteners. See Also "Replacement Procedures" on page 48 "Running Belt and Deck Replacement" on page 81 "Take-Up roller Replacement" on page 86 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 67 any questions.

  • Page 75: Incline Lift Motor Replacement

    Motor controller or motor controller module Input and Output Interface. Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 68 any questions.
  • Page 76 Choose the adjustment direction that will minimize the change to the actuator tube reference dis- tance. Hold the jack screw from turning while adjusting the actuator tube. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 69 any questions.
  • Page 77 "Lift Motor Calibration" on page 43 Device power cord connector or electrical cable male connector that is inserted into an elec- trical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 70 any questions.

  • Page 78: Incline Lift Platform Replacement

    Secure mounting pins with the hitch pins. Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 71 any questions.
  • Page 79 14. Verify the treadmill incline operation through the full range of motion. Do the - INCLINE TEST diagnostic test. 15. Verify treadmill operation (see ) and return to service. See Also "Replacement Procedures" on page 48 "Lift Motor Calibration" on page 43 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 72 any questions.

  • Page 80: Input Module Replacement

    Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 73 any questions.
  • Page 81 "Replacement Procedures" on page 48 Device power cord connector or electrical cable male connector that is inserted into an elec- trical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 74 any questions.

  • Page 82: Line Filter Replacement

    Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 75 any questions.
  • Page 83 Device power cord connector or electrical cable male connector that is inserted into an elec- trical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 76 any questions.

  • Page 84: Power Control Module Replacement

    (dB) is a logarithmic unit of measurement used to express the system power gain (+dB) or loss (-dB) in decibels (dB). dB (power) = 10Log Pout/Pin) or, in terms of voltage, dB (power) = 20Log (Vout/Vin). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 77 any questions.
  • Page 85 9. Pug in the power cord and Switch the input power ON. 10. Verify treadmill operation (see Operation Verification) and return to service. See Also "Replacement Procedures" on page 48 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 78 any questions.

  • Page 86: Power Cord Replacement

    This procedure provides instruction to remove and replace the power cord. CAUTION: Use only Precor OEM power cords. Do not remove or otherwise bypass the 3-prong plug with an adapter to use a non-grounded outlet. Do not plug the unit into a power transformer in an attempt to adjust the voltage requirements.
  • Page 87 "Replacement Procedures" on page 48 Device power cord connector or electrical cable male connector that is inserted into an elec- trical receptacle "outlet" (also called the plug-in). Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 80 any questions.

  • Page 88: Running Belt And Deck Replacement

    About This procedure provides instruction to remove and replace the Running Belt. CAUTION: Two running belt gauges, Precor part number 20007-101, are required. It is important that this procedure be followed to maintain correct drive belt and run- ning belt tension. Improper tensioning of the belt will lead to premature running belt wear, premature driver roller bearing failure and premature Take-Up roller bearing failure.
  • Page 89 16. Slide the take up roller though the running belt and install in the frame mounting bracket. Hand tighten the mounting bolts into the take up roller shaft. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 82 any questions.
  • Page 90 Repeat walking process 4 times. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 83 any questions.
  • Page 91 29. Stop the treadmill and step off the belt. 30. Set the treadmill to the maximum speed and run for 3 minutes. NOTE: This process helps to remove excess wax from the belt. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 84 any questions.
  • Page 92 31. Clean up any loose wax from the deck sides and frame. 32. Verify treadmill operation (see ) and return to service. .See Also "Adjustment Procedures" on page 39 "Running Belt Tension and Tracking Adjustment" on page 45 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 85 any questions.

  • Page 93: Take-Up Roller Replacement

    About This procedure provides instruction to remove and replace the Take-Up roller. CAUTION: Two running belt gauges, Precor part number 20007-101, are required. It is important that this procedure be followed to maintain correct drive belt and run- ning belt tension. Improper tensioning of the belt will lead to premature running belt wear, premature driver roller bearing failure and premature Take-Up roller bearing failure.
  • Page 94 Verification) and return to service. .See Also "Replacement Procedures" on page 48 "Running Belt Tension and Tracking Adjustment" on page 45 "Running Belt and Deck Replacement" on page 81 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 87 any questions.

  • Page 95: Troubleshooting

    Further interrogate the customer to determine if this is the real issue requiring an on-site visit or possibly a different issue that can be simply resolved over the phone. Active Status Light: Service and maintenance status light. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 88 any questions.

  • Page 96: Verify The Input Power (Powered Units Only)

    (MCU), and on self-powered units, it is the main board in the lower section. Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Direct Current: electrical current that only flows in one direction. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 89 any questions.

  • Page 97: Review The Error Log Or Cpa Event Log For Any Active Error Codes

    Error Code Troubleshooting Guide for information to help resolve the issue. Also, when calling Precor customer service for assistance, refer to the Error Log or CPA Event Log for additional information to help the representative resolve the issue. Refer to...

  • Page 98: Verify Club Settings

    Troubleshooting procedures for related Troubleshooting inform- ation. Verify service bulletins Review the list of machine service bulletins and tech-tips and verify that there are no current bulletins that may fix the issue. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 91 any questions.

  • Page 99: Standard Error Codes

    Standard Error Codes About There is a set of standard error codes implemented across Precor cardio exercise equipment. Error codes are system generated codes that identify specific machine fault conditions. The maintenance software monitors error code event conditions, when a fault is detected, the error...

  • Page 100: Viewing Error Codes (Error Log & Event Log)

    1. Review the equipment Error Log (or CPA Event Log) to identify any current active error codes. Also review the error code history for any past error codes that may provide Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 93...
  • Page 101 Note: Be aware that not all machine failures will cause an error code event. Use phys- ical observation and mechanical troubleshooting skills to resolve non error code issues. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 94 any questions.

  • Page 102: Error Log & Cpa Event Log

    You can then refer to the Error Code Troubleshooting Guide (Error Code Troubleshooting Guide) to learn about the error code and information to help resolve the issue. Touchscreen console Control Processing Assembly. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 95 any questions.

  • Page 103: Led Console (P10, P30, P30I And P31) Error Log

    On touchscreen consoles (P62, P80, and P82) you will use the CPA Event Log to view the rel- evant error codes and not the Event Log. The CPA Event Log only include machine error codes included in the Error Code Troubleshooting Guide . Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 96 any questions.
  • Page 104 (clear) error codes from the touchscreen console (P62, P80, and P82) CPA Event Log or the Event Log. Note: On touchscreen consoles (P62, P80, and P82)., error codes cannot be deleted from the CPA Event Log or the Event log. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 97 any questions.
  • Page 105 7 Troubleshooting Error Log & CPA Event Log Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 98 any questions.

  • Page 106: System Troubleshooting Procedures

    "Incline System Troubleshooting" on page 115 "Input Power and Machine Controls Troubleshooting" on page 116 "Running Belt and Deck Troubleshooting" on page 117 See Also "Troubleshooting" on page 88 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 99 any questions.

  • Page 107: Auto Stop Troubleshooting

    DETECTED if no motion is detected from the running deck. If the unit passes this test or a USER DETECTED message is displayed and the Auto Stop feature does not func- tion contact Precor Customer Support. If the Auto Stop did not pass the test continue troubleshooting.
  • Page 108 Contact PRECOR customer service for repair or replacement. 6. The Auto Stop system consists of a magnet holder mounted to the right front corner of the deck and a Hall Effect sensor mounted to the drive roller bracket of the frame.
  • Page 109 Precor Customer Support. See Also "System Troubleshooting Procedures" on page 99 Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 102 any questions.

  • Page 110: Tripped Circuit Breaker

    OFF the wall breaker. If more than one treadmill loses power, the treadmills are on the same breaker. If YES, advise the customer to have their facility wiring upgraded per Precor spe- cifications.
  • Page 111 AC receptacle. If AC line voltage is present then the treadmills are sharing neutral lines. If YES, advise customer to have their facility wiring upgraded per Precor spe- cifications, and then continue with step 2. If NO, continue troubleshooting.
  • Page 112 It is often accompanied by error codes 27, 28, or 29. Perform an amp draw test in the "Running Belt and Deck Troubleshooting" on page 117 procedure. See Also "System Troubleshooting Procedures" on page 99 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 105 any questions.

  • Page 113: Communications Error Troubleshooting

    Error Code Troubleshooting Guide for error code description and troubleshooting information. Procedure Refer to the Error Code Troubleshooting Guide. See Also "System Troubleshooting Procedures" on page 99 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 106 any questions.

  • Page 114: No Power To The Console Troubleshooting

    Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 107 any questions.

  • Page 115: Drive Motor System Troubleshooting

    Voltage should read the same value as the OUTPUT pins 4 and 5. Set the treadmill ON/OFF switch to the OFF position. Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 108 any questions.
  • Page 116 9. If you have performed all of the procedures above and have been unable to correct the problem, call Precor customer support. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 109 any questions.
  • Page 117 7 Troubleshooting System Troubleshooting Procedures See Also "System Troubleshooting Procedures" on page 99 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 110 any questions.

  • Page 118: E-Stop Not Communicating

    See Also "System Troubleshooting Procedures" on page 99 Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 111 any questions.

  • Page 119: Heart Rate Monitor Troubleshooting

    8. If the above procedures do not correct the problem, replace the heart rate board. Hand Held Heart Rate Heart Rate Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 112 any questions.
  • Page 120 (or more) 802.11 standards, and certified by the Wi-Fi Alliance to be sold under the Wi-Fi brand. Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 113 any questions.
  • Page 121 7 Troubleshooting System Troubleshooting Procedures See Also "System Troubleshooting Procedures" on page 99 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 114 any questions.

  • Page 122: Incline System Troubleshooting

    Operation of lift motor for testing: Most Precor treadmills require the running belt to be moving to operate the lift. For this reason it is recommended that the servicer use the "Hardware Validation" - Machine Tests (see ) to verify lift operation.

  • Page 123: Input Power And Machine Controls Troubleshooting

    Error Code Troubleshooting Guide for error code description and troubleshooting information. Procedure Error Code Troubleshooting Guide Refer to the See Also "System Troubleshooting Procedures" on page 99 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 116 any questions.

  • Page 124: Running Belt And Deck Troubleshooting

    2. Set the treadmill’s speed at 7-8 mph and the incline at 0%. Walk on the treadmill and observe the average AC. current reading. Typical average AC. current reading on a Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 117 any questions.

  • Page 125: See Also

    This type of damage would not generate an error code, but would cause the breaker to trip intermittently. An amp draw test will catch this condition. See Also "System Troubleshooting Procedures" on page 99 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 118 any questions.

  • Page 126: Tripped Circuit Breaker

    OFF the wall breaker. If more than one treadmill loses power, the treadmills are on the same breaker. If YES, advise the customer to have their facility wiring upgraded per Precor spe- cifications.
  • Page 127 AC receptacle. If AC line voltage is present then the treadmills are sharing neutral lines. If YES, advise customer to have their facility wiring upgraded per Precor spe- cifications, and then continue with step 2. If NO, continue troubleshooting.
  • Page 128 It is often accompanied by error codes 27, 28, or 29. Perform an amp draw test in the "Running Belt and Deck Troubleshooting" on page 117 procedure. See Also "System Troubleshooting Procedures" on page 99 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 121 any questions.

  • Page 129: Preventive Maintenance

    Precor Preventative Maintenance Plan Precor offers a Preventative Maintenance Service Plan that uses Precor-certified technicians to perform the equipment regularly scheduled weekly, monthly, quarterly, and semi-annual maintenance tasks.

  • Page 130: Running Belt And Deck Cleaning Procedure

    Brace yourself using the handlebars or side hand rails. Push the Quick Start button once in position. Disconnect a device power cord plug or cable connector from the power receptacle or outlet. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 123 any questions.
  • Page 131 5. After one minute, stop the treadmill by pressing the STOP button. 6. When the belt has fully stopped moving, remove the STOP key tether, exit the treadmill, and turn the power switch to OFF. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 124 any questions.
  • Page 132 8. Remove the towel from beneath the belt. 9. Turn the power switch to ON. 10. Verify operation and return to service. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 125 any questions.

  • Page 133: Theory Of Operation

    (MCU), and on self-powered units, it is the main board in the lower section. Printed circuit assembly, generally referred to as either an upper PCA or lower PCA. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 126 any questions.
  • Page 134 Lower printed circuit assembly; generally this refers to the lower board. On treadmills, this is the motor controller unit (MCU), and on self-powered units, it is the main board in the lower section. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 127 any questions.

  • Page 135: Treadmill Base Operation

    20A plug for both 120 VAC and 240 VAC configurations in the United States. TRM800 version 1 treadmills mfg. dates 2010 thru 2014. voltage in an alternating current circuit Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 128 any questions.
  • Page 136 Alternating Current: electric current which periodically reverses direction between positive and negative polarity. Communication Specification for Fitness Equipment protocol. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 129 any questions.
  • Page 137 Other AC drive motor controller features include "Dynamic Braking" and "Power Factor Cor- rection". Dynamic Braking addresses an issue where an over-speed condition could occur. If a Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 130 any questions.
  • Page 138 NOTE: When Auto Stop is enabled, running belt adjustment and tracking procedures should be performed in the Hardware Validation – Belt Speed Test because the Auto- Stop feature is not active during the Belt Speed Test, see Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 131 any questions.
  • Page 139 The unit also requires an absolute measurement of lift position. This is achieved through the use of a potentiometer. The potentiometer resistance wiper is turned by gears in the lift motor. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 132...
  • Page 140 See Also "System Diagrams" on page 134 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 133 any questions.

  • Page 141: System Diagrams

    10 System Diagrams System Diagrams System Diagrams System Block Diagram - 120 VAC See Also "Theory of Operation" on page 126. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 134 any questions.

  • Page 142: Parts

    IMPORTANT: Always purchase OEM replacement parts and hardware from Precor. If you use parts not approved by Precor, you could void the Precor Limited Warranty. Use of parts not approved by Precor may cause injury. "Exploded View Diagram" on the next page "Parts Identification List"...

  • Page 143: Exploded View Diagram

    11 Parts Exploded View Diagram Exploded View Diagram Page 1 of 5 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 136 any questions.
  • Page 144 11 Parts Exploded View Diagram Page 2 of 5 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 137 any questions.
  • Page 145 11 Parts Exploded View Diagram Page 3 of 5 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 138 any questions.
  • Page 146 11 Parts Exploded View Diagram Page 4 of 5 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 139 any questions.
  • Page 147 11 Parts Exploded View Diagram Page 5 of 5 Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 140 any questions.

  • Page 148: Parts Identification List

    11 Parts Parts Identification List Parts Identification List Parts List Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 141 any questions.
  • Page 149 11 Parts Parts Identification List Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 142 any questions.
  • Page 150 11 Parts Parts Identification List Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page 143 any questions.

  • Page 151: Appendix A : Edition Information

    No part of this manual may be reproduced in any form or by any means (including electronic storage and retrieval or translation into a foreign language) without prior agreement and writ- ten consent from Precor Incorporated as governed by United States and international copy- right laws.

  • Page 152: Appendix B : Notices And Safety

    Precor shall not be liable for errors or for incid- ental or consequential damages in connection with the furnishing, use, or performance of this document or of any information contained herein.

  • Page 153: Service Safety Guidelines

    Do not proceed beyond a CAUTION notice until the indicated conditions are fully understood. Service Safety Guidelines Prior to doing any machine service, review the Service Safety Guidelines, see Service Safety Guidelines. Contact Precor Customer Support at support@precor.com or 800.786.8404 with Page iii any questions.

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