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Santak CASTLE 3C3 HD Series User Manual

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CASTLE
Series
USER MANUAL
3C3 HD 100K-200K UPS

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Summary of Contents for Santak CASTLE 3C3 HD Series

  • Page 1 CASTLE Series USER MANUAL 3C3 HD 100K-200K UPS...
  • Page 3 Thank you for using our products! Please strictly comply with all warnings and operation instructions specified in this manual or on the equipment, and keep this manual properly for future reference. Do not try to operate the equipment before reading all the safety information and operation instructions.

  • Page 4: Safety Precautions

    13. Before the arrival of the equipment, an ambient temperature/humidity control plan shall be formulated. Prohibited Activities Having service personnel without authorization from Santak to open the UPS cabinet, which contains lethal voltages, is not allowed. Unauthorized opening may cause an unsafe condition, and will void the warranty.

  • Page 5: Electrical Safety

    Santak in advance: A. High-precision industrial, scientific-research, or medical instruments and equipment; B. Facilities the malfunctions of which may lead to life-threatening situations, such as elevators; C. Loads with large inrush current and negative power consumption;...

  • Page 6: Maintenance

    B. Use insulated tools; C. Wear rubber shoes and gloves; D. Do not place metal tools or any other metallic accessories on the battery; E. Disconnect the loads connected to the battery before removing terminals from the battery. Do not expose the battery to fire to avoid the risks of explosion that may result in personal injury.

  • Page 7: Storage Requirements

    left idle and stored in an environment with room temperature, or at least once every two months if left idle in a high-temperature environment; each charge should take more than 10 hours. Do not discharge with no loads connected or discharge for more than 14 hours continuously. Storage Requirements Recommended storage environment and storage time of the overall equipment and spare parts:...
  • Page 8 Transportation and storage environment requirements for storage time less than 1 year: Environment for transportation and storage within 1 year (Subject to the production date on the label of equipment serial No.) Storage site Indoor Dust Good Storage temperature < 40 ℃...

  • Page 9: Table Of Contents

    Contents Chapter 1 Introduction ................. 1 1.1 Common symbolsls ..............2 Chapter 2 Appearance ................3 2.1 Unpacking inspection ............... 3 2.2 UPS Cabinet Dimensions ............6 Chapter 3 Installation ................... 10 3.1 Precautions................10 3.2 Clearance ................10 3.3 Locations of user power terminals ..........11 3.4 UPS wiring and protective devices ..........

  • Page 10: Chapter 1 Introduction

    Chapter 1 Introduction The 3C3 HD series are high-efficiency pure online UPS products with excellent performance that provide double conversion, and three-phase input and output. With perfect power source protection solutions, the 3C3 HD effectively address multiple power source problems such as power outage, high-voltage AC and low-voltage AC, voltage sag, damped oscillation, high voltage impulse, voltage surge, harmonic distortion, clutter interference and frequency variation, the 3C3 HD series is widely applied for computers, communications devices...

  • Page 11: Common Symbolsls

    1.1 Explanation of common symbols The following symbols may appear in the manual or other occasions. You are suggested to understand the symbols and their meanings. Symbols and meanings Symbol Definition Danger Hazardous Voltage Alternating Current (AC) Direct Current (DC) Protective Grounding Recycle Keep surroundings uncluttered...

  • Page 12: Chapter 2 Appearance

    Chapter 2 Appearance 2.1 Unpacking Inspection Unpack the package, the unit should contain the following items: 1) UPS. 2) Accessories, including the user manual and test reports. Check whether the UPS is damaged during delivery. In case of any damage or any component missing, please do not start the UPS and contact the carrier or dealer forwarder or distributor immediately.
  • Page 13 Figure 2 Figure 1 Figure 5 Figure 4 Figure 3 Figure 2-1:100-120KS Unboxing diagram Remove the packaging from the 160KS/200KS cabinet: Figure 1: Cut packing straps, and remove paper corner protectors and the top cover plate of the carton. Figure 2: Open and remove the carton; Figure 3: Remove packaging materials;...
  • Page 14 Figure 2 Figure 1 Figure 5 Figure 3 Figure 4 Figure 2-2: 160-200KS Unboxing diagram...

  • Page 15: Ups Cabinet Dimensions

    2.2 UPS cabinet dimensions 100K/120K cabinet structure: Power module HMI control panel LOGO Bypass module Dustproof filter Communication interface Battery startup (For more information, switch see Chapter 5) Power terminal block (For more information, see Chapter 3.3) Figure 2-3: 100K/120K structure diagram...
  • Page 16 100K/120K cabinet dimensions: Top view Left view Front view Right view Figure 2-4: 100-120KS diagram...
  • Page 17 160KS/200KS Cabinet structure: Battery Battery Communication Communication startup startup interface interface switch switch (For more information, (For more information, see Chapter 5) see Chapter 5) Dustproof Dustproof filter filter Power (For more (For more module information, information, Power module see Chapter 6.1) see Chapter 6.1) Bypass module Bypass module...
  • Page 18 160KS/200KS Cabinet dimensions: Top view Left view Front view Right view Bottom view Figure 2-6: 160-200KS diagram...

  • Page 19: Chapter 3 Installation

    If the altitude exceeds 1,000 meters, use the UPS at a reduced capacity according to provisions of IEC 60146-1-2. If customers will use the equipment above 2,000 meters, please call the Santak local distributors for more information.

  • Page 20: Locations Of User Power Terminals

    All installation operations should only be carried out by Santak or Santak authorized technical personnel. Do not open the cabinet cover without authorization, as it may entail a risk of electric shock.
  • Page 21 160K/200K cabinet wiring: Bypass input (IP-N/OP-N/BAT-N) Battery - Battery + Grounding Main input Output Figure 3-2: 160K/200K Wiring diagram Precautions: • Please make sure the input power is three-phase with 5 wires, and that the input voltage is within the allowable voltage range (see Appendix 1). •...

  • Page 22: Ups Wiring And Protective Devices

    3.4 UPS wiring and protective devices External batteries of 3C3 HD series UPS should be a group of battery packs (12V per cell, 32–44 cells, 36 cells by default) with the same capacity connected in series to positive and negative poles, and the battery voltage should be within 320V–607V.
  • Page 23 Table3-2: 100K/120 UPS External power supply terminal Tightening Terminals Bolt Torque Terminals Function Bus landing specifications Function Nm (lb in) A phase (M8) 15 (133) (M8) AC mains B phase (M8) 15 (133) (M8) input to UPS C phase (M8) 15 (133) (M8) rectifier...
  • Page 24 Table3-4: 160KS\200KS External Power Terminals Tightening Terminals Bolt Torque Terminals Function Bus landing specifications Function Nm (lb in) A phase 28 (248) AC mains B phase 28 (248) input to UPS C phase 28 (248) rectifier 28 (248) A phase 28 (248) AC mains B phase...
  • Page 25 Table3-6: Recommended Input Circuit Breaker Ratings Circuit breaker ratings UPS models Load derating 400V 3C3 HD-100kVA 100% 200A 3C3 HD-120kVA 100% 250A 3C3 HD-160kVA 100% 320A 3C3 HD-200kVA 100% 400A Precautions: To prevent fire hazards, please connect the UPS to a circuit with the maximum current rated by the input circuit breaker in the table above.

  • Page 26: Parallel Installation

    3.5 Parallel Installation The UPS supports parallel installation. Parallel connection wires (self- manufactured) can connect 2 to 4 UPS units in parallel to achieve capacity expansion or power redundancy (N+X). For transformer parallel connection, please consult our local service representative. The bypass, input, and output of each machine should all be connected to a circuit breaker with the corresponding power.
  • Page 27 Description of parallel connection diagram: Precautions: • In a parallel system, the electric line from the input of each UPS to the common point of the AC power source shall be identical to that from the output to the common point of the load in length. The length shall meet the following regulations to ensure that the input resistance and output resistance of each UPS match each other, and resistance error shall be controlled within ±10%.
  • Page 28 100K/120K single unit wiring Figure 3-4: Single wiring diagram...
  • Page 29 160K/200K single unit wiring Figure 3-5: Single wiring diagram...
  • Page 30 Terminati ng Terminati ng Resistanc e Resistanc e 120Ω 120Ω Pin9 Pin10 Pin11 Pin12 Pin13 Pin14 Pin9 Pin10 Pin11 Pin12 Pin13 Pin14 Pin9 Pin10 Pin11 Pin12 Pin13 Pin14 Pin9 Pin10 Pin11 Pin12 Pin13 Pin14 CN10 CN10 CN10 CN10 UPS 1 UPS 2 UPS 3 UPS 4...

  • Page 31: Battery Box To Ups Connection Steps

    Chapter 4 Procedure 4.1 Single-UPS operations Make sure Phases A, B, and C are in the correct phase sequence, and then supply power to the UPS. Turn on the battery (make sure that the battery "+", "-", and "N" terminals are correctly connected to the UPS terminal block).

  • Page 32: System Logs

    4.2.2 Touch screens After the equipment is powered on, the touch screen displays the Santak welcome interface. Click on the welcome interface, and the startup password input interface is displayed if the equipment is started for the first time after leaving the factory (startup debugging must be performed by Santak's customer service engineers).
  • Page 33 The figure below shows touch screen components, which will be explained in the following chapters. The UPS status area displays the Santak equipment model, the current date and time, and active alarm messages. The energy flow chart area shows the energy flow status and operation of the UPS;...

  • Page 34: Menus

    Access various system Control control screens Access and view specific operating values of the system. Statistics Such operations shall be performed by Santak's service engineers. Access the system logs, including alerts, notices and commands. Display the UPS and HMI Info. information...

  • Page 35: Meters Menu

    4.2.3.1 Meters menu Click Meters interface in the menu to go to the Meters interface. The Meters menu structure is shown in the table below : Interface Menu Option description The "Input" screen displays the input voltage (per phase), input current (per phase), input power Input (per phase), total frequency, as...
  • Page 36 4.2.3.2 Control menu Click Control in the menu interface, enter the initial control password "11111111", and click "OK". After the password is verified, click "Next" to go to the Control interface. The Control menu structure is shown in the table below. Interface Menu Option description...
  • Page 37 4.2.3.3 Log menu Click the Log button in the menu interface to go to the Log interface. The Log menu structure is shown in the table below. Interface Menu Option description Active The "Active Log" interface displays all the current alarm messages of the UPS. The "History Log”...
  • Page 38 4.2.3.4 Info. menu Click the Info. Button on the menu to go to the Info. interface. The "Info." interface displays the UPS name, serial number, UPM version number, HMI version number, and other information. The Info. menu structure is shown in the table below.
  • Page 39 Use of Log menu Click the Log button in the menu screen to enter the Log screen. The menu structure of Log is shown in the following. Interface Menu Option description In the "General" interface, you can set the HMI display language, date, time, brightness, buzzer enabling/disabling, and service reminder.
  • Page 40 Interface Menu Option description In the “Password” interface, you can modify and set the control password. The Change Control Password interface is used to modify the password for entering the control interface: 1. Click “Enable Control Password” in this interface. 2.
  • Page 41 Interface Menu Option description 4. If the old password is incorrect, the interface prompts "Wrong Old Password", and you need to enter the password again. In the “Password” interface, you can modify and set the control password. The Change Setting Password interface is used to modify the password for entering the setting interface:...

  • Page 42: Hmi Startup

    4.2.4 HMI startup Go to the Home page and click " ” menu button: Click Control to go to the control page: Click "Go Online" on the control page to start-up:...

  • Page 43: Service Reminders

    4.2.5 Service reminders When a service expires, the Home interface prompts "Service Maintenance reminders”, as shown in the figure below. Service reminders include the following four types: 1. Preventive maintenance reminder 2. Battery replacement reminder 3. Capacitor replacement reminder 4. Fan replacement reminder Click "Service Maintenance Reminder"...
  • Page 44 Click "Service Reminder" to go to the following interface. Click "Fan Replacement" to go to the following interface, where you can set the time interval of the service reminder and enable/disable the service reminder. If disabled, the reminder will not be displayed when it expires, and the timing will not be reset.

  • Page 45: Chapter 5 Communication Interface

    Chapter 5 Communication Interface The 3C3 HD series UPS provides an expansion slot, a parallel interface, REPO and a special-purpose service monitoring and communication interface for Santak's technical personnel or technical personnel authorized by Santak. Communication interface location: Communication Communication...
  • Page 46 UPS, such as a smoke alarm or overheat alarm signal. Please use twisted-pair wires to connect the external alarm device and the corresponding UPS terminals. For external alarm signal configuration, please consult Santak's service personnel. NULL NULL...
  • Page 47 • CN12: This standard function can be used to connect an external alarm signal to the corresponding interface terminal of the UPS, such as a smoke alarm or an overheating alarm signal. Please use twisted-pair wires to connect the alarm device and the corresponding UPS terminals. For the configuration of external alarm signals, you need to consult our company.

  • Page 48: Chapter 6 Optional Accessories

    Chapter 6 Optional Accessories 6.1 Dustproof filter Dustproof filter is a standard accessory specially designed to significantly enhance the UPS's dust resistance in dusty environments (dust diameter no less than 1.0mm, especially metallic and metalloid dust). It is easy to install, replace, and clean.
  • Page 49 Second-generation gigabit network card The second-generation gigabit network card is the new-generation network communication card for connecting the UPS with Ethernet and the Internet. It has many novel features, enabling a remarkably increased network communication speed and a safer, and more reliable confidentiality protocol to provide emergency power-off, data saving, and other services to authorized IT personnel.

  • Page 50: Chapter 7 Transportation, Maintenance And Troubleshooting

    Chapter 7 Transportation, Maintenance and Troubleshooting Transporting the UPS Prepare for transporting the UPS according to the following steps. Note: Special equipment, such as a forklift, is needed for loading and unloading the UPS due to its heavy weight. Turn off all equipment that is being powered by the UPS, and disconnect all connectors to the UPS terminal block.

  • Page 51: Operation Mode

    Please refer to the following Table of Malfunctions for proper handling: Operation With an alarm Solution mode Check whether the AC mains/bypass is Battery mode Green lamp flashes normal. Online mode Green lamp flashes Check whether the bypass/battery is normal. Bypass mode Steady yellow Check whether the bypass/battery is normal.

  • Page 52: Chapter 8 Warranty

    The warranty is only valid if the installation inspection and initial start up of the UPS unit is carried out by a service engineer approved by Santak. Service and maintenance of the UPS shall also be performed only by a service engineer approved by Santak.

  • Page 53: Appendix I Specifications

    Appendix I Specifications Model 3C3 HD-100K 3C3 HD-120K 3C3 HD-160K 3C3 HD-200K Rated capacity 100KVA/100KW 120KVA/120KW 160KVA/160KW 200KVA/200KW Input type 3 phases + N wire + ground wire Frequency 40-72Hz Power factor ≥0.99 Rated 230/400Vac（Optional:220/380，240/415） Mains Voltage 190/330 ~ 276/478Vac（-15%, +20%），under 100% load Input Range 116/201 ~ 276/478Vac（-50%, +20%），under 50% load...
  • Page 54 IEC 62040-1 IEC 62040-2 Warning: This product is intended for commercial and industrial application in secondary environments. Installation restrictions or additional measures may be needed to prevent disturbances. * For non-default battery configurations, please confirm with the Santak local distributors.

  • Page 55: Appendix Ii Harmful Substances

    Appendix II Harmful Substances Harmful substances Hexavalent Polybrominated Component name Lead Mercury Cadmium Polybrominated chromium diphenyl ethers (Pb) (Hg) (Cd) biphenyls (PBB) (Cr(VI)) (PBDE) ○ ○ ○ ○ ○ × Batteries Printed circuit × ○ ○ ○ ○ ○ assembly Power cord outlet ×...
  • Page 56 614-40319-00...
  • Page 57 Santak Electronics (Shenzhen) Co., Ltd. Address: No. 8, Baoshi Road, Zone 72, Baoan District, Shenzhen City. Postal code: 518101 Customer Center email: 4008303938@santak.com www.santak.com...

This manual is also suitable for:

Castle 3c3 hd 100kCastle 3c3 hd 120kCastle 3c3 hd 160ksCastle 3c3 hd 200ks

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