MobileHelp Cellular Duo System Complete User Manual page 29

I am going to travel. How should I prepare?
Your Mobile Device will work nationwide anywhere there is AT&T cellular coverage. We
recommend you call Customer Service at least 2 to 3 days prior to leaving, so we can
update our systems with your new location address, emergency contacts, and lock box
location. This ensures that if we have to alert emergency responders, they will have
all relevant information to assist you without delays. Please remember to bring the
following items: Neck Pendant and/or Wrist Button, Mobile Device, and Cradle Charger.
How do I prepare my device for air travel?
Your Mobile Device will need to be turned OFF. Simply hold the ON/OFF button for
approximately 2-3 seconds until the red battery light illuminates.
Is the Mobile Device lanyard adjustable?
No. Both the standard and magnetic lanyard are non-adjustable and approximately 28"
in length.
Standard lanyard: A grey breakaway lanyard will be provided to subscribers who have
pacemakers. Lanyard is approximately 28" long.
Magnetic lanyard: A grey breakaway lanyard that secures itself with magnets will be
provided to subscribers who do not wear pacemakers. Lanyard is approximately 28" long.
MHP8003-386B
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