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MobileHelp CBS 5 Complete User Manual

Mobile medical alert systems

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Mobile Medical Alert Systems
SRDR-00023 Rev. 2

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Summary of Contents for MobileHelp CBS 5

  • Page 1 Mobile Medical Alert Systems SRDR-00023 Rev. 2...
  • Page 2 This ser uide includes information covering the 4 most popular Neck Pendant or Cellular Mobile Cradle Base Station Device Wrist Button Charger Wall Button Fall Button Mobile Case The Fall Button™, Wall Button and Mobile Case are optional and at an additional cost.
  • Page 3 Neck Pendant or Mobile Cradle Neck Pendant or Wrist Button Cellular Base Station Device Wrist Button Charger Wall Button Fall Button Mobile Case Wall Button Fall Button The Fall Button™, Wall Button and Mobile Case are optional and at an additional The Fall Button™, and Wall Button are optional and at an additional cost.
  • Page 4 Neck Pendant or 2 Mobile 2 Cradle Devices Wrist Button Chargers (Choose 2) We thank you for choosing a Medical Alert System and welcome you to the family. Congratulations on making a smart choice! 2 Mobile Cases Wall Button Fall Button The Fall Button™, Wall Button and Mobile Case are optional and at an additional cost.
  • Page 5 Cellular Base Station Features (Front) Snap-on Lanyard Speaker/Microphone ON/OFF Signal Strength Switch (Back) Indicator Green Bars = Signal Strength Blue Bars = Volume Level Test Button Emergency Reset Button Button ON/OFF Button Battery Level bars are green Volume TEST Battery Charge Tapping the “-”...
  • Page 6 Waterproof Help Buttons Emergency Help Button We recommend you place the Base Station near the center of your home, such as your LED Light living room, family room or kitchen area. Place it near an electrical outlet. Do not place any object in front of the Base Station. Do not place near any appliances that make noise.
  • Page 7 Plug the AC adaptor into an electrical outlet that is not controlled by a light switch. (01)00862262000453(11)170623(21)1234 Model Number: CBS4-01 FCC ID: PXTCBS4-01 IC ID: 10876A-CBS401 This product contains; CAN ICES-3(B)/NMB-3(B) Module FCC ID:XPY1EHQ24NN Module IC ID: 8595A-1EHQ24NN Manufactured For MobileHelp Made in Malaysia SRDR-00023 Rev. 2 SRDR-00023 Rev. 2...
  • Page 8 Press the ON/OFF button on the side of the Mobile Device and hold for approximately 3 seconds. (Please refer to Figure 8) The LED light on your Mobile Device may display multiple colors when first placing Simply place the Mobile Device in the cradle charger, assuming the it on the charging cradle.
  • Page 9 If your test was successful, you will hear “thank you for testing your device” from the Base Station and Mobile Device. If your test was not successful, the Base Station will announce “user auto-test Always have your Base Station and Mobile Device nearby when testing your failed.”...
  • Page 10 You can use the TEST on your Cellular Base Station to conduct a test without speaking to an Emergency Response Operator by following these steps: MOBILE DUO CUSTOMERS: If you have a Mobile DUO system, it will include 2 Mobile Devices. Please use the TEST button on both devices as detailed below.
  • Page 11: Mobile Device

    Mobile Device 5.0 Your Base Station has voice announcements. Select announcements are listed below: The Mobile Device 5.0 provides voice announcements. Select announcements are listed below: The Cellular Base Base Station ON/OFF switch has been turned on be sure “System eady” Station is powered on to connect to electric outlet or it will run on battery backup.
  • Page 12 Fall Detection with Mobile Device 5.0 You must always carry the Mobile Device with you when going outside of your home. If your system includes the , your Mobile Device will have Optional Keep electrical cords away from heat sources and sharp edges. voice announcements.
  • Page 13 Emergency Response on your behalf. We will also notify the personal contacts listed on If the LED on your Neck Pendant or Wrist Button flashes amber, the battery is low. Please contact MobileHelp Technical Support immediately to provide you with a replacement pendant. WARNING If you accidentally set off the alarm, simply notify the Emergency Operator when they Strangulation and choking hazard.
  • Page 14 We recommend you purchase a “lock box” to safely store your house key. Your lock box code will be stored on your account and given to emergency personnel in order to gain entry to your home without causing damage. If you have your own lock box, please and/ call Customer Service to ensure your code is noted on your account.
  • Page 15 Can the Mobile Device cause interference with a pacemaker or other medical devices? If you have a pacemaker or any medical device, consult your manufacturer for information on any possible risk of interference with the device. Our standard help buttons do not interfere with pacemakers.
  • Page 16: Fda Statement

    FDA Statement is an FDA Registered Company. quality system complies with regulation 21CFR 820 of the FDA Current Good Manufacturing Practice. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part The FDA is the in a residential installation.
  • Page 17: Technical Requirements

    Notes This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) Energy set by the Federal Communication Commission of the U.S. Government. This device complies with FCC radiation exposure limits set forth for an uncontrolled environment.
  • Page 18 Notes Device Status LED Indicator on Emergency Button Blinking red LED light - you have about one hour of Low battery alert battery left Charging Solid red LED light Red LED turns off and the green LED turns on, until the Fully Charged device is removed from the charge cradle No cellular network...
  • Page 19 PLEASE REFER TO THE TECHNICAL SUPPORT NUMBER ON THE INSERT THAT CAME WITH THIS GUIDE FOR ANY QUESTIONS OR CONCERNS. SRDR-00023 Rev. 2...