MobileHelp Complete Protection System Quick Start Manual

Enhance Your System
with these Special Offers!
Connect Premium
Take advantage of this exclusive new program that
provides you with an extra layer of protection AND
can save you up to $300!
• Protect yourself from costly replacements of lost or
damaged equipment through our Connect Premium
program
• Up to 50% off select features, accessories and services
• 25% off Fall
service
• One FREE standard Help Button
Only $6/month!
(in addition to your plan)
Monitoring Center Phone Number
SAVE THIS NUMBER IN YOUR PHONE CONTACTS TO ENSURE YOU
DON'T MISS AN IMPORTANT CALL FROM OUR MONITORING CENTER
1-800-932-3822
Follow these steps below:
1. Add this phone number as a contact in your cell phone.
2. Ask your emergency contacts to do the same.
3. If you or your emergency contacts receive a call from this number, please answer!
4. If needed, call back the same number appearing on the Caller ID as not to cause any
delay in processing an alarm.
Please note, there is no need to return the call unless requested by the monitoring center or
if you have a question about an alarm.
3
Quick Start Guide CBS 4 MD 4 MHP-06776A_mech.indd 1
Fall Button
™
Add the Fall Button™ for $11/month in
addition to your plan. Our unique Fall
Button automatically detects a fall even if
you can't press your button .*
• Comfortable & ightweight
• Wearable as a pendant
• Waterproof design for use in the
shower
*Fall Button does not detect 100% of falls. If able, users should
always push their Help Button when they need assistance. Fall
Button is not intended to replace a caregiver for users dealing
with serious health issues.
Only $11/month!
(in addition to your plan)
Please do not call
prior to reading
steps below.
SRDR-00018 Rev. 2
Quick Start Guide
Quick Start Guide
Easy steps to setup
your system today!
Complete Protection System
(DUO)
We encourage our valued customers to use the testing processes outlined to allow
operators more time to handle actual emergencies. Rest assured, a live operator
will always be available to answer your call if an emergency were to occur.
SRDR-00018 Rev. 2
4/2/2019 11:29:49 AM