Important Safety Information For All Systems
You must always carry the Mobile Device with you when going outside of your home.
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Keep electrical cords away from heat sources and sharp edges.
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Keep electrical cords away from areas where someone could trip over them.
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Use caution when handling electrical cords.
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Never install electrical cords during a lightning storm.
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Do not use any attachment or accessory that is not intended for use with this system.
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Test your system using the TEST button when possible, as instructed in this User Guide.
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Do not block the Base Station's microphone. This will affect your ability to communicate with
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the Emergency Response Center.
During a power outage, the Base Station's battery backup will last 24 hours after it has been
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charged for 3 hours.
The Wrist Button and/or Neck Pendant are designed to work at an approximate range of 350
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feet from the Mobile Device or 600 feet from the Base Station, depending on the size and
construction of your home.
The Mobile Device can be used in the shower. Do not submerge in water.
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Service availability and access/coverage on the AT&T network is not available everywhere
and at all times. Current GPS location may not always be available in every situation.
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MobileHelp Customer Service 1-877-827-6207
MHP8003-386B
4/2/2019 2:06:53 PM
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