Mitel 600 Series User Manual page 33

To answer the callback request
Someone has asked you to call back. The display shows Callback.
You cannot automatically answer a callback request on your phone. You
can either enter the call number manually or use a CTI client, for example
the Mitel OfficeSuite.
Enquiry and brokering during a call
You want to call someone else briefly without losing your current call part-
ner. Then you want to resume your conversation with your original call
partner.
Enquiry: With the Enquiry function you can call someone else in the mid-
dle of a call and put your original call partner on hold. You can make
enquiry calls to both internal and external users.
Brokering: In an enquiry call you can use the brokering function to switch
back and forth between an enquiry call party and the party on hold as often
as you like. Brokering is possible with both internal and external users. You
can also broker between conference parties as a group and an enquiry call
party.
Setting up an enquiry call (you are in a connection):
Press the function key for
Scroll to
Enter the enquiry call party's phone number and confirm with the
You can also find the call number of the user you want in the phone book or in
a call list with the
➔
Enquiry call party is called; first call party is on hold.
Note: If the other user does not answer, you can cancel the enquiry call with the
Drop
Ending enquiry and retrieving a waiting call party:
1. Press the function key
➔
2. Press the Call key.
➔
Mitel 600 SIP-DECT Phones
eud-1657/1.0 – R4.0 – 06.2015
Brokering and press the
softkey.
softkey and take back the first call by answering the callback.
A callback makes you aware of the waiting call party.
You are now back through to your original call partner.
Menu ( ).
Ok softkey.
Menu ( ) > Drop.
Phoning
Ok softkey.
>
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