Flat Tyre - Mercedes-Benz Sprinter Operating Instructions Manual

198
Breakdown assistance
connection is established with the emergency
call centre operator.
On the basis of the call, the operator decides
R
whether it is necessary to call rescue teams
and/or the police to the accident site.
If no vehicle occupant answers, an ambu‐
R
lance is sent to the vehicle immediately.
Triggering a manual emergency call
Using the SOS button in the overhead con‐
#
trol panel: press the SOS button at least one
second long.
The emergency call has been made:
A voice connection is made to the Mercedes-
R
Benz emergency call centre.
Remain in the vehicle if the road and traffic
R
conditions permit you to do so until a voice
connection is established with the emergency
call centre operator.
On the basis of the call, the operator decides
R
whether it is necessary to call rescue teams
and/or the police to the accident site.
A message with accident data is transmitted
R
to the Mercedes-Benz emergency call centre.
The Mercedes-Benz emergency call centre
can transmit the vehicle position data to one
of the public emergency services call centres.
In certain situations data is also transmitted
R
in the voice channel to the Mercedes-Benz
emergency call centre.
This allows measures for rescue, recovery or
towing to a Mercedes-Benz Service Centre to
be initiated quickly.
If the Mercedes-Benz emergency call system can‐
not connect to the Mercedes-Benz emergency
call centre, the emergency call is automatically
sent to the public emergency services call centre.
Transmitted data with the Mercedes-Benz
emergency call system
In the event of an automatic or manual emer‐
gency call, as well as for a 112 emergency call,
data is transmitted to the Mercedes-Benz emer‐
gency call centre or the public emergency serv‐
ices call centre.
The following data is transmitted:
the vehicle's GPS position data
R
the last GPS position data on the route (a few
R
100 metres before the incident)
direction of travel
R
vehicle identification number
R
the vehicle drive type
R
the estimated number of people in the vehicle
R
whether Mercedes PRO connect is available
R
or not
whether the emergency call was initiated
R
manually or automatically
the time of the accident
R
For accident clarification purposes, the following
measures can be taken up to an hour after the
emergency call has been initiated:
the current vehicle position can be called up
R
a voice connection to the vehicle occupants
R
can be established
%
For Russia: various functions, e.g. receiving
traffic information, cannot be used for up to
two hours after sending an emergency call.
Starting/ending ERA-GLONASS test mode
(Russia)
Requirements:
The starter battery has sufficient charge.
R
The ignition is switched on.
R
The vehicle has been stationary for at least
R
one minute.
To start the test mode: press and hold the
#
F button on the overhead control panel
for at least five seconds.
Test mode is started and ended automatically
after completion of the speech test.
To stop test mode manually: switch off the
#
ignition or press the F button on the over‐
head control panel for at least five seconds.
The test mode is ended.

Flat tyre

Notes on flat tyres
& WARNING Risk of an accident when driv‐
ing with a flat tyre
A flat tyre greatly impairs driving characteris‐
tics, as well as steering and braking.