Authorization - 100 - Dish Network Smartbox User Manual

Figure 12. Sample .csv File
3. Upload the list to Salesforce and fill out the activation form for processing. For assistance, contact your
Area Sales Manager (ASM).
Authorization – 100%
If the system completes the authorization process without error, the donut on the Configurations tab turns a solid
color. The color represents the authorized set. If there is more than one color, see the next section, Authorization
- Less Than 100%.
Once authorization is complete, a list of enabled features, blade slot numbers and serial numbers appears on the
Configurations tab in the Features and Blades columns.
On the Blades tab, click Details to review blade-specific information. Information regarding authentication
of ProCAMs, pairing of SmartCards and SmartCard status can be viewed there. The status of ProCAMs and
SmartCards are shown with a green checkmark or a red or orange caution sign. A red or orange caution sign is
an indication of an error.
To accept the configuration:
1. Click the donut. A color bar matching the selection appears in the field to the right of New.
2. Click Apply to accept the authorization selected. A color bar matching the applied selection will appear in
the field to the right of Current.
NOTE: SMARTBOX will not be able to output services or initiate a Scan for Satellite Services until the donut has
been applied and the authorizations selected.
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