Admin Tab; Chassis Tab - Dish Network Smartbox User Manual

Admin Tab

1. Once logged into the system you will be on the Configurations tab. Navigate to the Admin tab by clicking the
Admin tab on the right side of the screen.
2. For security purposes, on this tab you are able to change your username and password from the default
settings. Once changed, select Apply for it to take effect. Then record the new username and password.
3. Date & Time: This indicates the date and time of the ZIP code for where the
authorized. The Master Blade Uptime indicates the time that the Master Blade has been running.
4. Management IP: This section contains the MAC address and allows the configuration of the
Management IP settings so that remote access can be set up.
5. Content IP: This section allows you to configure the IP settings for when you are outputting content via IP. If
the switching network contains a router, a Content Address is required. The IP Address entered will indicate
the source of the content so that the network can properly filter the traffic based on the source. It needs
to be a real address in the subnet from which the content is emanating. Speak to the network manager to
determine how the network is configured and what needs to be entered here.
NOTE: Ensure that the content and control interfaces are on separate subnets. As
device, the routing will become ambiguous and
6. The Download Data Model button under the CWMP section downloads the CWMP data model that allows
for remote monitoring via TR-069 in conjunction with an ACS.
7. If you need to restore
default settings and Restore to factory default settings.
NOTE: Both of these options restore
also restore default IP settings and the user default will keep any changed IP settings.
8. The Download System Report button can be used to pull in the necessary file information to send to the
CommercialSupport@dish.com mailbox for troubleshooting support.

Chassis Tab

1. Fan Statuses: This section indicates the speed of the five fans on the chassis. Fan 5 is the power supply fan
and will be spinning at a faster rate than the other fans.
2. Chassis Info: Contains info on the Serial Number and Part Number of the chassis.
3. Data Port: This section is where the data ports are configured. See Chapter 8 SPECIFY DATA PORT
CONTENT/CONTROL INTERFACE for more information.
4. L-Band Inputs: This section is where satellite feeds are configured and scanned. See section Enable Satellite
Inputs and Chapter 7 SCAN FOR SPOT BEAMS AND SATELLITE SERVICES for more information.
5. Power Supplies: This section provides information on the power supplies in the system, including the serial
numbers, the RPM of the individual power supply fans, temperature, voltage, and current.
6. Modem Info: This section displays information on the cellular modem, including the Modem Type, Serial
Number, SIM ICCID, Activation Status, Registration Status, Signal Strength, Manufacturer, Model, and
Software Version. The Signal Strength range will be between 0 and 31, with the 31 being the highest level.
When the signal level is not known, not detectable, or currently not available, 99 is reported.
18
SMARTBOX
SMARTBOX back to default settings, there are two options available; Restore to user
SMARTBOX
will become unavailable.
back to default settings; HOWEVER, the factory default will
SMARTBOX account was
SMARTBOX
SMARTBOX is a single