Download Software From Satellite; Update Settings For Automatic Update; Download Software From Sftp - Dish Network Smartbox User Manual

Download Software from Satellite

1. On the System page, click the Software tab.
2. In the Automatic Update section change the Configuration drop down box to Install update when
available then select Apply.
3. Select Check for update now.
4. SMARTBOX will check the software available from the satellite for most current version.
5. If a newer version of software is available, the system will begin the download to all blades.
6. When the download is complete and all blades/devices instruct you to perform a reboot, click the Admin
tab and select Reboot System. You can also do a hard reboot by unplugging SMARTBOX, waiting a few
seconds, and then plugging it back in.
7. Log in, then click the System - > Software tab. Check that the blades have the same version of software.
If there is an error when attempting to download the software, confirm that the blades have tuner lock again, and
repeat the steps to initiate the download. If the issue continues, contact DISH Support.

Update Settings for Automatic Update

1. Choose from two options:
a. Install update when available – this option will use the time you specify to check the satellite to always
be on the most current software. If a new software is available the system will download the software
and reboot at a separate time you can also specify. A software download from the satellite will take 30
minutes.
b. Check for update only – this option will use the time you specify to check the satellite to always be aware
of the most current software available.

Download Software from SFTP

A secure file transfer protocol (SFTP) program, such as Filezilla
download SMARTBOX software from the DISH website – basic ftp programs will not work.
1. Open the SFTP program and enter the address: dishsftp.dish.com
2. Enter the username: smartbox_vendor.
3. Enter the password, which can be found on the
4. Select the filename SMARTBOX-0.x.x.zip (the latest version) and download it to the PC. Transfer the file in
binary mode, not ASCII.
5. Unzip the file and move it to the desired folder on the PC that will be used to operate SMARTBOX.
, WinSCP or Smartftp
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SMARTBOX Community on DISH Portal.
, is needed to manually
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