Manually Update Software - Dish Network Smartbox User Manual

Manually Update Software

1. On the System page, click the Software tab.
2. In the Manual Update section near the bottom of the page, click Select Package (See Figure 10.).
3. Navigate to the directory where the unzipped file resides. Select the file and click Update.
a. Once initiated, the software update takes approximately 10 minutes. When complete, the displayed
downloaded versions should match the release notes, found on DISH Portal.
4. When the download is complete, click the Admin tab and select Reboot System. You can also do a hard
reboot by unplugging SMARTBOX, waiting a few seconds, and then plugging it back in.
5. Log in, then click the System - > Software tab. Check that the blades have the same version of software and
that the version is the same as the package downloaded from the SFTP site.
If there is an error when attempting to upload the software, confirm that the computer is connected to the system,
and repeat the steps to initiate the download. If a blade fails to update, reset that blade, wait for it to boot back up,
then try re-applying the software package. If your issues continue, contact DISH Support.
Figure 10. Update Software
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