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Manuals
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GE Manuals
Medical Equipment
MP100 Series
Service manual
GE MP100 Series Service Manual
Clinical information center
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Table of Contents
1 Introduction
Equipment Information
License Agreement
Intended Use of the Equipment
Safety Information
Equipment Symbols
Service Requirements
Manufacturer Responsibility
Equipment Identification
Manual Information
Manual Purpose
Intended Audience
Related Manuals
Conventions Used
Ordering Manuals
Revision History
2 Equipment Overview
Standard Components
Display
Processor Box
Controls
Power Indicator
Optional Components
Secondary Display
Touchscreen Displays
Mirror Display
Laser Printer
PRN 50-M Digital Writer
Un-Interruptible Power Supply (UPS)
Theory of Operation
Functional Description
Block Diagram
Physiological Data
File and Data Management
Licensing
Full Disclosure
Networking
Patient Monitoring Network
Web Access Server Network
Patient Data Interface
Multi-Patient Viewer
Single Patient Viewer
Patient Data
Real-Time Patient Data
Stored Patient Data
Service Interfaces
3 Licensing
CIC Pro Center Configurations
License Requirements
Available Licenses
Description of Licenses
License Packages
Patient Data Server Information
License Activation Methods
4 Service Interfaces
Introduction
Access Methods
Direct Access Method
Network Access Method
Operating Modes
Overview
Administrator Mode Access
Service Interface Access
Overview
Setup CIC with Service Access
Command-Line Interface Access (for Advanced Users)
Windows Utilities Access
Screen-Sharing Interface Access
Webmin Interface Access
Webmin Overview
Information Tab
Configuration Tab
Diagnostics Tab
5 Installation
Pre-Installation Checklist
Format a USB Memory Stick
Procure Necessary Licenses
Gather Required Tools
Inspect Equipment
Evaluate Site
Requirements
Complete Product Training
Complete Site Survey
Service PC
Installation Process
Precautions
Installation Process Checklist
Mount the Equipment
Connect the Cables and Peripheral Devices
Connect the External Speakers on Page
Connect the Keyboard and Mouse on Page
Connect the Display(S) on Page
Remote View (View Only)
Install Laser Printers on Page
Install Optional Accessories
Connect the Digital Writer on Page
Plug in the Power Cable to the CIC Pro Center
Turn on the Power
6 Configuration
Pre-Configuration Process
Pre-Configuration Requirements
Pre-Configuration Instructions
Configuration Process Checklist
Disconnect CARESCAPE Network IX and MC Networks
Install Licenses
Configure Desktop-Related Settings
Configure Clinical Application Settings
Configure Desktop-Related Settings
Reconnect the CIC Pro Center with the Network
Run Log File Compression Configuration Utility
Disconnect from the CARESCAPE Network IX and MC Networks
Set the Network IP Address
Configure Clinician Review Workstation
Configure Network Laser Printers
Install a Network Laser Printer on Page
Delete a Network Laser Printer on Page
Configure the Server for Remote Connectivity
Configure the Remote Service Settings on Page
Enable or Disable the Remote Service Agent on Page
Set up a Citrix Client
Configure Browser Favorites
Configure Set Flags Settings
Configure the no COMM Alarm Setting, if Applicable on Page
Configure Force Age Setting, if Applicable on Page
Configure Multiviewer Alarm Audio Setting, if Applicable on Page
Configure ADU Alarm Audio Setting, if Applicable on Page
Configure the CIC Pro Center Language
Configure Desktop-Related Settings
Configure USB Laser Printers
Configure HP Laserjet P3015 USB Printers
Set the Laser Printer Default Paper Size
Configure a Secondary Display
Calibrate a Touchscreen Display
Set the Time Zone
Restart CIC Pro Center
Configure Clinical Application Settings
Configure the Printer Settings
Configure Clinical Application, Telemetry, and Care Unit Settings
Set the Laser Printer Default Paper Size on Page
Set the Time Zone on Page
Pro Center
Set the Telemetry Unit Defaults
Set the Telemetry Alarm Control Defaults
Full Disclosure License Management Setup
Set the Display Configuration (Non-Mirror CIC Pro Centers)
Set the Current Telemetry Listings
Set up Locked Beds
(Chinese Only) Set the Pressures Unit-Of-Measure
Screen Calibration
Browser Configuration
Configure Customize Groupings
Set up Customize Groupings for Graphic Trends
Set up Custom Groupings for Vital Signs
Configure Shortcuts to Favorite CIC Pro Center Views
Configure the Print Location Settings for Stored Patient Data
Overview
Configure the Print Location Settings for the Patient Data Categories
Set the Time-Of-Day or the Date
Back up and Restore the CIC Pro Center Configuration
Back up Care Unit Default Configuration Settings
Planning Your Care Unit Defaults Restore Strategy
Backing up and Restoring Local Custom Default Configuration Settings
Perform Multikm (Multimouse) Setup
Pre-Configure the CIC Pro Centers
Configure the Keyboard and Mouse Group
Change a Keyboard and Mouse Group
Reconnect the CIC Pro Center with the Network
Run Log File Compression Configuration Utility
Equipment/Tools Required
Create a Log File Compression Configuration Utility USB Memory Stick
Run Log Compression Configuration Utility
Complete Configuration Checkout Procedures
7 Checkout Procedures
Safety Tests and Checkout Procedures
Overview
Test Equipment
Configuration Checkout Procedures
Check the Unit Defaults
Check Status of Installed Printers
View System Information
Check Operation of the Secondary Display
Check Mirror Configuration
Check the Status of Installed Licenses
Verify Settings with Check Centrals Command
Check and Configure the Speaker Volume
Check Operation of Audible Alarm Tones
Check Access to All Other Care Units
Check the Operation of the Citrix Application Viewed at the CIC Pro Center
Check the Hospital Intranet Browser Functionality
Check the Status of Locked Beds
Check the Language Settings
Check the Pressures Unit-Of-Measure
Check the Custom Groupings for Patient Data
Check the Shortcuts to Favorite CIC Pro Center Views
Check Multikm (Multimouse) Operation
Check Current System Settings
Check Full Disclosure License Type for All Admitted In-Unit Beds
Check Full Disclosure Report Printing
Save Backup Defaults File on the USB Memory Stick
FRU Checkout Procedures
Check Read and Write Integrity of Hard Drive and Solid State Flash Drive
Check USB Devices
Check Internal Hardware Temperature and Voltage Status
Check COMM Ports
Check BIOS Information
Check Drive Operation Information (Flash Drive and Hard Drive)
Check Audio Component Operation
Check Speaker Status
Check Operation of the Watchdog Countdown Function
Check Processor Fan Status
Check Video Function and Status of Video Card and Drivers
Check Integrity of System Files
Check Asset Information
Check Successful Execution of Log File Compression Configuration Utility
8 Troubleshooting
Overview
Error Messages
Required Tools
Tips
Display Issues
Blank Screen
Blue Screen
Red Screen
Incorrect Colors
Browser Connectivity Issues
Printer Issues
Laser Printer
Digital Display Writer
Multikm Issues
License Activation Failures
CIC Pro Center Setup Issues
Unable to Communicate with a Device
List Full Disclosure Beds
Set Full Disclosure Mode
Ping Full Disclosure Server
Display Current System Settings
Enable Alarms
Admit Request Info Button
Display Waveform Indicators
Require Age Selection for Admit
Licensing Issues
Time Zone, Daylight Saving Time Setting, and Network Time Issues
PDF File Access from MUSE
Environment Monitor Messages
Log Files
Download Log Files
Access Current Log Files
Application Logs
Operating System Event Logs
Operating System Dr. Watson Log
Webmin Action Log
Access Additional Runtime Diagnostic Information
Device Driver Information
Network Information
Operating System Runtime Statistics
Operating System Service Process Information
Process Information
Time Zone Information
SMART Drive Status
Perform Safe Restart of the CIC Pro Center
Perform Safe Shutdown of the CIC Pro Center
Change the Logon Password for Webmin
9 Field Replaceable Units (Frus)
Exploded Views
Desktop
Rack-Mount
Disaster Recovery Software Kit and Service Tools CD
Interconnect Diagram
Frus
Accessories
Power Cables
Replacement Procedures
Desktop Assembly
Rack-Mount Assembly
Common Replacement Procedures
Replacing the CPU PCB (Mother Board)
Replacing the CPU Battery
Replacing the Hard Drive
Replacing the Flash Drive
Replacing the SATA Drive Cables
Replacing the Power Supply
Replacing the Fan
Replacing the Dual Speakers
Replacing the Fuse
Replacing the Front Bezel
Re-Assemble the Cover
Keyboard Kits
10 Preventive Maintenance
Maintenance Schedule
Checklist
Visual Inspection
Cleaning
Electrical Safety Tests
Ground (Earth) Integrity
Ground (Earth) Wire Leakage Current Test
Enclosure Leakage Current Test
Test Completion
Power Source Tests
Power Outlet Test
Power Cord and Plug Test
Perform Checkout Procedures
Check the Operation of Input Devices and Displays
System Resource Indicator
Overview
Resource Indicator Messages When Hovering over Icon
Resource Indicator Messages When Icon Is Double-Clicked
Resource Indicator Messages from Environment Monitoring Service
System Resource Restart Procedure
Access Log Files
11 Reload Software
Purpose
Process Overview
Gather Required Equipment and Tools
Create a CIC Pro Center Image Restore USB Memory Stick
Reload CIC Pro Center Software
Complete Checkout Procedures
Confirm Images Restored to Correct Drives
Complete FRU Checkout Procedures
Check Proper Operation
Reload Process Troubleshooting
Incorrect Boot Order
Software Image on USB Stick Does Not Match Hardware
12 Upgrade Software
Overview
Establish Alternate Monitoring Methods
Gather the Required Equipment
Prepare the CIC Pro Center
Prepare the Service PC
Connect the Service PC to the CARESCAPE Network IX Network
Start the Software Transfer Utility
Be Updated
Install the Software on the Target CIC Pro Centers
Activate the Software Packages
Complete the Checkout Procedures
Electromagnetic Compatibility
Electromagnetic Compatibility (EMC
Guidance and Manufacturer's Declaration
Electromagnetic Emissions
Electromagnetic Immunity
Recommended Separation Distances
Compliant Cables and Accessories
Backup and Restore - Backed up Data Modules
Data Module Detail
C Device Compatibility
CIC Pro Center V5.1.X Compatibility
Central Stations
Telemetry Devices
Other GE Systems
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GE Healthcare
CIC Pro™ Clinical Information Center
Service Manual
Software Version 5.1
MP100 Series
CIC Pro™
English
2026420-003 (CD)
2026421-026E (paper)
© 2008-2010 General Electric Company.
All rights reserved.
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Table of Contents
3
Installation Process Checklist
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Configure Desktop-Related Settings
102
Table of Contents
Troubleshooting
Troubleshooting
209
Check proper operation
286
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