Cannot Receive By Alias Fax Number - Ricoh Type M12 Field Service Manual

3. Troubleshooting
3 VoIP Gateway installed correctly?
4 VoIP Gateway power switched on?
IP address/host name of specified VoIP
5
Gateway correct on sender's side?
DNS server registered when host name
6
specified on sender side?
7 Network bandwidth too narrow?
8 G3 fax connected?
9 G3 fax power switched on?

Cannot receive by Alias Fax number.

1 LAN cable connected?
2 Firewall/NAT is installed?
3 Gatekeeper/SIP server installed correctly?
Power to Gatekeeper/SIP server switched
4
on?
IP address/host name of Gatekeeper/SIP
5
server correct on the sender's side?
80
Check Point
Contact the network administrator.
Contact the network administrator.
Request the remote fax to check the IP address/
host name.
Contact the network administrator.
Request the network administrator to increase
the bandwidth.
Check that G3 fax is connected.
Check that G3 fax is switched on.
Action
Check the LAN cable connection.
Cannot the breach firewall. Request the remote
fax to send by using another method (Fax,
Internet Fax)
Contact the network administrator.
• The sender machine displays this error code
when the sender fax is a Ricoh model.
Contact the network administrator.
• The sender machine displays this error code
when the sender fax is a Ricoh model.
Request the sender to check the IP address/host
name.
• The sender machine displays this error code
when the sender fax is a Ricoh model.