Hypercom T4205 Dial Training Material page 18

Help Activating Account Trouble Tickets
IIn some cases, patrons have trouble registering a new account
OR register their account online but fail to follow the final
activation step that certifies their mobile number or email
address through double opt-in authentication.
Your loyalty vendor provides a Help Registering trouble ticket
service available from the online activation form (either our
website or your website if your webmaster implemented our
private labeling instructions). This service assists patrons
complete the registration and/or final activation step. These
tickets are resolved by your loyalty vendorʼs Technical Support
Department, usually within one business day.
Please direct your customers to the Help Registering link
online when they have difficulty activating an account and let us
resolve their issue.