Hypercom T4205 Dial Training Material page 12

Clerks do NOT need to perform any math in their
heads to calculate rewards. The Load Rewards
function on the terminal should NEVER be used to
manually calculate rewards for customers
(a common training mistake).
Please train your clerks to use the Record Sale
function to record customer sales with or without
redemptions and allow the system to automatically
calculate rewards for your customers based on
parameters configured in Edit Rewards page when
logged into the back office.
The Load Value function can be secured so only
managers can process load transactions
(Recommended). See Exhibit D at the back for
more information.