Managing Multiple Calls; Manage A Call From The Calls Screen; Mute The Microphones - Polycom Trio 8500 User Manual

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Managing Multiple Calls

You can manage multiple calls that are active, incoming, or held on the system.
In the Calls screen, you can view active and held calls, including conference calls. The following figure
shows an active call and a held call.

Manage a Call from the Calls Screen

From the Calls screen, you can manage a call by holding, resuming, or transferring the call.
Procedure
1. Select a call.
2. Do one of the following:
Select
Select
Select
the held call first before ending it.
Select

Mute the Microphones

You can mute the microphone so other parties cannot hear you.
Procedure
1. Do one of the following:
Tap
Smart Choice Communications | (800) 217-3096 | www.smartchoiceus.com | techsupport@smartchoiceus.com
Hold to place an active call on hold.
Resume to make a held call active.
Hang Up to end a call with a contact. You can end active calls only, so resume
Transfer to send the call to another contact.
Mute.
Audio Calls
© 2019 Smart Choice Communications, LLC

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