Eaton i-on Compact Administration And User Manual

Eaton i-on Compact Administration And User Manual

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i-on Compact
Security System
Administration and User Manual
Issue 1
Control unit software version 5.03

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Summary of Contents for Eaton i-on Compact

  • Page 1 Compact Security System Administration and User Manual Issue 1 Control unit software version 5.03...
  • Page 2: Compliance Statement

    OBLIGATION OF EATON. THE CONTENTS OF THIS DOCUMENT SHALL NOT BECOME PART OF OR MODIFY ANY CONTRACT BETWEEN THE PARTIES. In no event will Eaton be responsible to the purchaser or user in contract, in tort (including negligence), strict liability or other-wise for any special, indirect, incidental or consequential...
  • Page 3: Table Of Contents

    Contents Compliance Statement ............ii Chapter 1: Introduction ..........1 About this manual ............1 About the control unit ..........1 System Peripherals ............ 4 Full and part setting ........... 5 About users and user types ......... 5 User access codes .............. 6 Installer access ..............
  • Page 4 Viewing the log ............29 User numbers ..............30 Testing the system ........... 31 Testing sirens and sounders ..........31 Testing the on-board keypad ..........31 Performing a walk test ............32 Testing outputs ..............33 Testing remote controls ............ 34 Testing user HUAs ............
  • Page 5: Chapter 1: Introduction

    The Menu Map on page 22 shows the available options. An i-on Compact User Guide is also available − this is suitable for people who simply want to gain a quick overview of the capabilities of the alarm system and how to carry out the most common day-to-day tasks.
  • Page 6 There is also a sounder inside the control unit, which produces alarm or alert sounds. LCD display Keypad (see Figure 2) Proximity tag reader Figure 1. The i-on Compact control unit Page 2...
  • Page 7 Introduction Navigation key:  Scrolls up, or moves the cursor left. Pressing  exits an option  Scrolls down, or moves the cursor right. or cancels a change.  Changes the value, displays further information, or inserts a space. Pressing  confirms an action, ...
  • Page 8: System Peripherals

    Introduction System Peripherals An i-on Compact alarm system can contain many different types of device, depending on the requirements of the installation. Figure 3 shows some of the components that may be in your system. For further information, please refer to the i-on Compact User Guide, or contact your installer.
  • Page 9: Full And Part Setting

    Introduction Full and part setting The control unit can set in one of four ways: either full set or one of three part sets (part set B, C or D). When the system is full set, all zones are set. When the system is part set, only the zones that belong to the part set are set.
  • Page 10: User Access Codes

    Introduction  Level-4 – This type of user can be created only by the installer. A level-4 user is able to update the firmware and language files at the control unit using the web interface. A level-4 user cannot set or unset the system, and is able to use the user menu only to change their own name and access code (to access the web interface).
  • Page 11: Chapter 2: Setting And Unsetting

    Chapter 2: Setting and Unsetting Introduction Readying the system to start an alarm when someone moves into a protected area is called “setting” the system. Disarming the system so that people can move freely is called “unsetting” the system. You can set and unset your system using a variety of different methods, depending on how the installer has configured your system.
  • Page 12 Setting and Unsetting The bottom line shows the first setting option:   Press  or  followed by  to select the option you require: Full Set – To set the whole system. Alternatively, press the A key. Part Set B\C\D – To set part set B, C or D only. Alternatively, press the B, C or D key.
  • Page 13: Quick-Setting From The Control Unit

    Setting and Unsetting How do I know that the system is set? When the system sets the keypad briefly shows:   After a short period, the standby screen is displayed. For example:   One of the four LEDs (Figure 2) may glow to show which part of the system is set, unless disabled by the installer to meet appropriate standards.
  • Page 14: Using A Two-Way Keyfob-Style Remote Control

    Setting and Unsetting Enter your access code or present your proximity tag to the control unit. If you enter your access code, the display shows a “*” for each digit:   The system unsets. If you see a fault warning such as: ...
  • Page 15: Setting The System Using A Remote Control

    Setting and Unsetting The installer can use a 2W Set Instant option to choose whether the remote control should set instantly or follow the configured exit mode (such as a timed set). Operating the buttons To ensure that the remote control does not accidentally operate while it is in your pocket, the buttons are deliberately slow to respond to pressure.
  • Page 16: Querying The Set/Unset Status Using A Remote Control

    Setting and Unsetting Querying the set/unset status using a remote control Press and hold the Query button. The Query LED flashes red three times. The Full Set, Part Set or Unset LED glows to show the current status of the system. Starting a Hold Up Alarm (HUA) A two-way remote control can be used to start a Hold Up Alarm if enabled by an installer and by a master user (see page 43).
  • Page 17: Setting From A One-Way Remote Control

    Setting and Unsetting 1. Full Set. 2. Part Set. 3. (Programmable, see page 40.) 4. Unset. 5. Transmit LED. Figure 5. Default one-way remote control buttons Each remote control has a unique electronic identity. You can assign (see page 26) only one remote control to each user. Setting from a one-way remote control Make sure the system is in standby.
  • Page 18: Using A One-Way Radio Keypad

    Setting and Unsetting Depending on how the system is configured, you may hear an entry tone. If you hear the tone, you will have limited time to unset the system before it generates an alarm. Press on your remote control. Using a one-way radio keypad A one-way keypad (Figure 6) does not have a display and can only transmit to the control unit (it cannot receive information back from the control unit).
  • Page 19: Unsetting From A One-Way Radio Keypad

     View camera images generated by an alarm or other event.  Set and unset the system.  Switch outputs on or off. Please refer to the i-on Compact User Guide details of how to install and use the app. Page 15...
  • Page 20: Chapter 3: Managing Alarms

    Chapter 3: Managing Alarms Alarm types and sounds An alarm may occur for several different reasons. For example:  A zone is triggered when the system is set (intruder alarm).  The lid of the control unit or other device has been opened without the installer being logged in (tamper alarm).
  • Page 21: Other Alarm Actions

    Managing Alarms Hold Up Loud warbling tone HUA zone or radio Hold Up Alarm from sirens and transmitter activated at any time. internal sounders. Pressed on keypad. The installer must enable this feature. Tamper Loud warbling tone Some part of the alarm system has from sirens and been opened (tampered with).
  • Page 22: Silencing, Acknowledging And Resetting Alarms

    Managing Alarms Silencing, acknowledging and resetting alarms If there is an alarm, you will need to silence the sirens and sounders (if they are still running), acknowledge the cause of the alarm and reset the system. Note:  By default, sirens run for a maximum of 15 minutes. If this period has expired, the system may be silent, but you will still need to acknowledge and reset the alarm.
  • Page 23: Installer Resets

    Managing Alarms If the alarm message included "Call Installer" (see above) or "Call ARC", you will need to call the installer or ARC to reset the system (as described in the next section), although you will still be able to set and unset the system normally.
  • Page 24: Accidental Alarms

    Managing Alarms Accidental alarms Your installer may have configured your system so that if you set off an alarm accidentally, you have an "Abort Time" (by default 120 seconds) in which to cancel the alarm. Go immediately to the control unit and enter your access code.
  • Page 25 Managing Alarms If you see a message similar to the following, it indicates that the alert has been caused by a Technical Alarm and the detector is still active:   If you can, rectify the problem and repeat the procedure to reset the alert.
  • Page 26: Chapter 4: User Menu Options

    Chapter 4: User Menu Options User Menu Map This chapter shows all options in the user menu, and the availability depending on the user type (page 5). Some options may not be visible, depending on the hardware fitted. MENU Option ...
  • Page 27: Entering And Exiting The User Menu

    User Menu Options Prox Tags  ARC Reporting Panel Ethernet  PSTN   System Facilities On/Off Chime   Config Remote Access   Level 4 Update   Set Date & Time  Contacts  Edit Outputs  Remotes ...
  • Page 28: Entering Text

    User Menu Options Entering text You can use the numeric (1-9), * and # keys (Figure 7) to enter numbers and text. Press a key one or more times to obtain the letter you require. For example, to enter a "B", press the "2" key twice, or to enter an "C", press "2"...
  • Page 29: Managing Users

    User Menu Options Note: You can omit only those zones that the installer has given the Omittable attribute. To omit zones: Select Omit Zones. The bottom line displays the first zone you can omit:   An "O" is displayed at the end of the line if the zone is Omitted. An "I" is displayed if the zone is Included.
  • Page 30: Changing Your Access Code Or Assigned Devices

    User Menu Options Changing your access code or assigned devices This section applies if you are a normal user. If you are a master user, refer to page 28. To change your access code or assigned devices: Select Users from the main menu. Press ...
  • Page 31 User Menu Options If you wish, edit this default name of the user (12 characters maximum). If required, please refer to page 24 for details of how to edit text. Press  to continue. The default user type is displayed (normal user): ...
  • Page 32: Editing Users

    User Menu Options Note: While you are registering a new HUA transmitter, the control unit will not respond to an alarm signal from any radio HUA it has already learnt. Note: You can use the Test menu to find out who a device belongs to (see from page 31).
  • Page 33: Deleting Users

    User Menu Options Remote To add or delete your own remote control. Hold Up Alarm To add or delete your own HUA transmitter. App access To enable or disable use of the SecureConnect mobile app. Follow the prompts. Please refer to "Adding users" on page 26 if you need information about how to use any of the above options.
  • Page 34: User Numbers

    User Menu Options If applicable, press  to see a more detailed description of the event, such as the user name (rather than user number) and time associated with the event. If you need information about a log event, please contact your installer.
  • Page 35: Testing The System

    User Menu Options Testing the system A master user can use the Test option to test various components of the system, and to check the current owner of a proximity tag, remote control or HUA transmitter. Testing sirens and sounders To carry out the test: Select Test –...
  • Page 36: Performing A Walk Test

    User Menu Options Performing a walk test Master users can use Test – Walk Test to test detectors without starting an alarm. Walking past motion detectors should be enough to trigger them. If you have detectors connected to doors or windows, you will have to open them to trigger those detectors.
  • Page 37: Testing Outputs

    User Menu Options Walk round and trigger each detector in turn. If you have enabled Chime, the control unit gives a double-tone chime when you trigger a detector. You can see which zones still need to be tested by pressing  or  to scroll through the zones: an "A"...
  • Page 38: Testing Remote Controls

    User Menu Options Testing remote controls Master users can use Test – Remotes to test remote controls. To carry out the test: Select Test – Remotes. The following is displayed:   Press and hold a button on the device you wish to test until the transmit LED on the device flashes.
  • Page 39: Testing Proximity Tags

    User Menu Options The control unit gives a double-beep confirmation tone and you will see the results of the test:   The top line shows the name of the user the device is allocated to. The next line shows the strength of the signal. If the signal strength is less than 4, contact your installer.
  • Page 40: Testing Arc Reporting

    User Menu Options Testing ARC reporting Master users can use Test – ARC Reporting to test the connection to Alarms Receiving Centres (ARCs), if enabled by the installer. To carry out the test: Select Test – ARC Reporting. The following is displayed: ...
  • Page 41: System Configuration

    User Menu Options System configuration The System Config menu allows you to change some parts of the system to suit your particular needs. Note: For normal users, the System Config menu contains only the Chime and Level 4 Update options (see below). Switching facilities on/off System Config –...
  • Page 42: Setting The Date And Time

    User Menu Options Setting the date and time Master users can use System Config – Set Date & Time to set the date and time. You may need to do this if, for example, the control unit lost all power for an extended period of time.
  • Page 43: Editing Outputs

    User Menu Options IP Address The recipient's IP address. Press  when you have finished editing the setting, and if required, select another setting to edit. Press  several times to exit. Editing outputs Master users can use System Config – Edit Outputs to edit the on and off times of any output the installer has configured as "User Defined".
  • Page 44: Managing Remote Controls

    User Menu Options operate (use  or  to display each day, then  or  to choose Yes or No). Note: If a user activates the output while it is deactivated, the output stays activated until the control unit reaches the next off time.
  • Page 45 User Menu Options  Full set the whole system (one-way remote control only).  Unset the whole system (one-way remote control only). Note: For one-way remote controls, you cannot reprogram the unset button. To re-program the buttons on a remote control: Select System Config –...
  • Page 46 User Menu Options To operate a user-defined output. Use  or  followed by Output  to select the output, then use  or  followed by  to select the output mode:  On – Switches the output on. ...
  • Page 47: Switching Outputs On/Off

    User Menu Options Enabling or disabling unsetting You can use System Config – Remotes – Unset to enable or disable the ability for all remote controls to unset the system. By default, remote controls are able to unset the system, but you may want to change this for security reasons.
  • Page 48: Using The About Options

    If you are a master user, you can use the About option to find information about the system you are using. The About menu contains the following options: Panel This gives:  The control unit model (i-on Compact).  The control unit's software (firmware) version number.  The installed languages and their versions.
  • Page 49: Generating A Secureconnect Pairing Code

    User Menu Options Generating a SecureConnect pairing code You can use the Pair App option to generate a pairing code for the Eaton SecureConnect app. The app allows you to monitor and control your alarm system over the internet from your mobile phone or tablet.
  • Page 50 SecureConnect is a trademark of Eaton. www.touchpoint-online.com Product Support (UK) Tel: +44 (0) 1594 541978 Available between: 08:30 to 17:00 Monday to Friday. email: securitytechsupport@eaton.com Part Number 12847886 25th April 2017 Page 46...

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