Eaton i-on Series Administration And User Manual
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Summary of Contents for Eaton i-on Series
- Page 1 Series Security System Administration and User Manual for i-on Compact, i-on30R+, i-on40H+, i-onG2SM and i-onG3MM Issue 3 Control unit software version 6.00.xx...
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Page 2: Compliance Statement
OBLIGATION OF EATON. THE CONTENTS OF THIS DOCUMENT SHALL NOT BECOME PART OF OR MODIFY ANY CONTRACT BETWEEN THE PARTIES. In no event will Eaton be responsible to the purchaser or user in contract, in tort (including negligence), strict liability or other-wise for any special, indirect, incidental or consequential... -
Page 3: Table Of Contents
Contents Compliance Statement ............... ii Chapter 1: Introduction ............1 About this manual ..............1 Other publications ..............1 About Users ................2 User types ..................2 User access codes ................4 Code lockouts ................... 5 Installer access ................. 5 About part-setting and partitioned modes ........5 Part-setting mode ................ - Page 4 Omitting zones ..............28 Using shunt groups ............... 29 About shunt groups ................. 29 Activating or deactivating a shunt group ..........30 Managing users ..............30 About users ..................30 About the Users menu ..............30 Adding users .................. 31 Editing users ..................
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Page 5: Chapter 1: Introduction
If you are new to i-on alarm systems, you should read one of the following guides first: i-on Compact User Guide. i-on Series User Guide (for i-on30R+, i-on40H+, i-onG2SM and i-onG3MM). These provide an introduction to the key concepts and components of the alarm system, and how to carry out the most common day-to-day tasks. -
Page 6: About Users
Introduction About Users A user is a person who is able to enter an access code at a keypad to perform an action such as to: Set or unset the system. Acknowledge and stop alarms. Raise duress alarms. ... - Page 7 Introduction users can assign other users to any of the partitions that the admin user belongs to. Normal user – A normal user can set and unset the system, but has access to a limited number of user options. A normal user can, for example, omit zones, change their own access code, add their own proximity tag, view the log and operate outputs, but cannot add or delete users.
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Page 8: User Access Codes
Introduction 29). When the user's access code or proximity tag is used, all zones in the shunt group assigned to this user are shunted. Easy Set (not available for i-on Compact) – This type of user unsets or sets the whole system (for a part-setting system) or all partitions allocated to the user (in a partitioned system). -
Page 9: Code Lockouts
Introduction Code lockouts If a user has problems remembering their code, or has acquired an unrecognised proximity tag, they may try keying in their code or presenting the tag several times. If this happens four times in a row, the control unit locks all keypads for 90 seconds and starts an "Excess Keys"... -
Page 10: Partitioned Mode
Introduction Partitioned mode Partitioned mode is useful if the system is installed at a site where it is necessary for different groups of users to have independent control to set and unset different areas of the building, such as certain offices in a building used by several companies. -
Page 11: Chapter 2: Setting And Unsetting
Chapter 2: Setting and Unsetting Introduction Readying the system to start an alarm when someone moves into a protected area is called “setting” the system. Disarming the system so that people can move freely is called “unsetting” the system. You can set and unset your system using a variety of different methods, depending on how the installer has configured your system. - Page 12 Setting and Unsetting Depending on how the system is configured, the bottom line may show the first of several setting options: ↕ Press or followed by to select the option you require: Full Set (part-setting system only) To set the whole system.
- Page 13 Setting and Unsetting Note: A zone is armed only when ALL of the partitions that it belongs to are set. Repeat steps b) and c) as required. Press . If you see a fault warning such as: Press to override the warning and continue setting (if your installer has allowed this).
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Page 14: Quick-Setting The System
Setting and Unsetting How do I know that the system is set? When the system sets the keypad briefly shows: After a short period, the standby screen is displayed. For example: In a part-setting system, one of the four ABCD keys (or one of the set/unset LEDs on a i-KP01) may glow to show which part of the system is set (Figure 1), unless disabled by the installer to meet appropriate standards. -
Page 15: Unsetting The System
Setting and Unsetting To quick set (if enabled): Press: A – To set the system fully (part-setting system) or to set partition 1. B – To set part set B (part-setting system) or to set partition 2. C – To set part set C (part-setting system) or to set partition 3. D –... -
Page 16: Using A Two-Way Keyfob-Style Remote Control
Setting and Unsetting “S>U” = change set to unset “PB/C/D>U” = change part set B/C/D to unset Repeat steps b) and c) as required. Press . The system unsets. If you see a fault warning such as: Press to acknowledge the warning. Contact your installer for assistance. -
Page 17: Operating The Buttons
Setting and Unsetting The installer can use a 2W Set Instant option to choose whether the remote control should set instantly or follow the configured exit mode (such as a timed set). Operating the buttons To ensure that the remote control does not accidentally operate while it is in your pocket, the buttons are deliberately slow to respond to pressure. -
Page 18: Querying The Set/Unset Status From A Two-Way Remote Control
Setting and Unsetting Querying the set/unset status from a two-way remote control Press and hold the Query button. The Query LED flashes red three times. The Full Set, Part Set or Unset LED glows to show the current status of the system. Starting a Hold Up Alarm (HUA) from a two-way remote control A two-way remote control can be used to start a Hold Up Alarm if enabled... -
Page 19: Setting From A One-Way Remote Control
Setting and Unsetting 1. Full Set. 2. Part Set (part-setting system). 3. (Programmable, see page 52.) 4. Unset. 5. Transmit LED. Figure 3. One-way remote control buttons Each remote control has a unique electronic identity. You can assign (see page 31) only one remote control to each user. Setting from a one-way remote control Make sure the system is in standby. -
Page 20: Unsetting From A One-Way Remote Control
Setting and Unsetting Unsetting from a one-way remote control Note: The ability for remote controls to unset the system can be disabled (see page 56). Enter through the entry route designated by the installer. Depending on how the system is configured, you may hear an entry tone. -
Page 21: Unsetting From An I-Rk01 Radio Keypad
Setting and Unsetting C – To set part set C (part-setting system) or to set partition 3. D – To set part set D (part-setting system) or to set partition 4. You will hear a continuous exit tone (unless the system is configured for silent or instant setting). -
Page 22: Unsetting From A Key-Ras Radio Keypad
Setting and Unsetting Press the appropriate ABCD key, as configured by your installer. The keys are normally configured as follows: A − Sets the system fully. (For a partitioned system, only the partition the KEY-RAS is assigned to is set). ... -
Page 23: Chapter 3: Managing Alarms
Chapter 3: Managing Alarms Alarm types and sounds An alarm may occur for several different reasons. For example: A zone is triggered when the system is set (intruder alarm). The lid of the control unit or other device has been opened without the installer being logged in (tamper alarm). -
Page 24: Other Alarm Actions
Managing Alarms Hold Up Loud warbling tone HUA zone or radio Hold Up Alarm from sirens and transmitter activated at any time. internal sounders. Pressed on keypad. The installer must enable this feature. Tamper Loud warbling tone Some part of the alarm system has from sirens and been opened (tampered with). -
Page 25: Speech Messages
Managing Alarms Send a pre-recorded speech message to specified phone numbers, as described next. Speech messages Note: This facility requires the control unit to have an appropriate communications module fitted. As well as making an audible signal, the installer can configure the control unit to send a pre-recorded voice message to specified phone numbers when an alarm occurs. - Page 26 Managing Alarms If an alarm occurs when the system is unset, the navigation key glows red. To silence, acknowledge and reset an alarm: Make sure that it is safe to enter the premises. Enter your access code or present your proximity tag in the normal way.
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Page 27: Installer Resets
Managing Alarms In a partitioned system, some tamper alarms may need to be silenced in more than one partition. The control unit saves alarm information in the log. See page 36 for details of how to view the log. Installer resets If the alarm requires an installer reset, there are several ways that this can be accomplished:... -
Page 28: Viewing Alerts
Managing Alarms Viewing alerts An alert is an event that is not directly related to an intrusion event, such as a low battery, a communications fault or an active "Technical Alarm" zone (which is often used to monitor equipment such as freezers). An alert does not cause the external siren/strobe unit to operate or internal sounders to give a continuous alarm sound. -
Page 29: Chapter 4: User Menu Options
Chapter 4: User Menu Options User Menu Map This chapter shows all options in the user menu, and the availability depending on the user type. Some options may not be visible, depending on the hardware fitted. Note: the user types marked * are not available for i-on Compact. MENU Option ... - Page 30 User Menu Options System Partitions Zones Outputs Remotes User HUAs Prox Tags ARC Reporting ...
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Page 31: Entering And Exiting The User Menu
User Menu Options Entering and exiting the user menu To access the user menu: Make sure the display shows the standby screen. For example: Press . The following is displayed: Enter your access code. The first option is displayed: ... -
Page 32: Omitting Zones
User Menu Options A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Space 0 Caps/lower case Figure 6. Letters assigned to keys Omitting zones This option allows you to omit one or more zones. -
Page 33: Using Shunt Groups
User Menu Options Repeat this step for any other zones you wish to omit (or change to be included). Press to store changes. Using shunt groups (Not available for i-on Compact.) About shunt groups A shunt group is a collection of zones that can be “shunted”. “Shunting” is another way of preventing a zone from causing an alarm. -
Page 34: Activating Or Deactivating A Shunt Group
User Menu Options Activating or deactivating a shunt group A master or admin user can activate or deactivate a shunt group from a keypad as follows: Select Shunt Groups. The first shunt group set up by the installer is displayed: ... -
Page 35: Adding Users
User Menu Options allow you to change your own details, such as your access code. For some user types, the Users menu is not available at all. The menu map on page 25 shows the user types that have access to Users menu, and the options available. - Page 36 User Menu Options If you are using a partitioned system, and are adding a user other than a master, shunt code or BMS user, you are prompted to specify the user's partitions: By default, a new user belongs to all partitions. Press or to scroll through the partitions and ...
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Page 37: Editing Users
User Menu Options You are prompted to assign a radio HUA (Hold-Up Alarm) device (except for shunt, duress and BMS users): Press a button on an unallocated HUA transmitter until you see "HUA added", or if you do not want to assign one. Note: If you have an HUA transmitter that is already allocated, you can find out who it belongs to by using Test –... - Page 38 User Menu Options If a user forgets their code, a master or admin user must delete that user and recreate a new user with a new code. You cannot edit a user when the partition they belong to is set. ...
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Page 39: Deleting Users
User Menu Options the partitions allocated to a master user, since master users always belong to all partitions. Every user must belong to at least one partition. Code To change your own access code. Prox Tag To add or delete your own proximity tag. Remote To add or delete your own remote control. -
Page 40: Viewing The Log
User Menu Options You will see (for example): Press to delete the user (or if you have changed your mind). Viewing the log The control unit keeps a log of events such as alarms and setting/unsetting actions. -
Page 41: Testing The System
User Menu Options Action by other added user 002- 002- 002- 002- Quick Set (A/B/C/D key used) Action by Level 4 user Action by control unit Keyswitch zone used to set/unset Remote reset carried out by ARC Action through virtual keypad Action through SecureConnect mobile app Action through SecureConnect... -
Page 42: Testing A Wired Keypad
User Menu Options Internal Sounders SDR-RINT internal radio sounders. If applicable, press or to select whether to operate all sirens\sounders of the selected type, or (for partitioned system only) only those assigned to a specific partition. Press to switch the sirens\sounders on, and ... -
Page 43: Testing The On-Board Keypad
User Menu Options Testing the on-board keypad (i-on Compact only.) To carry out the test: Select Test – On-board Keypad. You will see: When you start the test, the LEDs around the navigation should all glow red, and A, B, C and D glow alternately. Every time you press a navigation key, the LEDs change colour. - Page 44 User Menu Options Press or to select one of the following: Once Causes a single for each zone that is triggered during the walk test. Switches off chiming. Generates a chime every time a zone is triggered. Press or followed by to select the method of testing: System This option allows you to walk round the entire system and test all the zones.
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Page 45: Testing Outputs
User Menu Options Once all zones are tested, you will see (for example): Testing outputs Master and admin users can use Test – Outputs to test outputs the installer has configured as "User Defined". The outputs may be used to control external devices, such as lights or locking equipment. -
Page 46: Testing Remote Controls
User Menu Options Testing remote controls Master and admin users can use Test – Remotes to test remote controls. To carry out the test: Select Test – Remotes. The following is displayed: Press and hold a button on the device you wish to test until the transmit LED on the device flashes. -
Page 47: Testing Proximity Tags
User Menu Options The keypad gives a double-beep confirmation tone and you will see the results of the test: The top line shows the name of the user the device is allocated to. The bottom line shows the strength of the signal. If the signal strength is less than 4, contact your installer. -
Page 48: Testing Arc Reporting
User Menu Options Testing ARC reporting The Test – ARC Reporting option is available if the control unit uses a GSM or PSTN module to communicate alarms to an Alarms Receiving Centre (ARC). Master and admin users can use Test – ARC Reporting to test the connection to the ARC. -
Page 49: Setting The Date And Time
User Menu Options attribute (as set up by the installer). For most zone types, a chime occurs only when the system is unset. Remote Access Use this option to enable or disable remote access to the control unit from the web interface or SecureConnect. -
Page 50: Configuring Calendar Sets
User Menu Options Configuring calendar sets (Not available for i-on Compact.) You can use System Config – Calendar Set to configure the control unit to set or unset the alarm system (or parts of it) at fixed times of day on a seven-day cycle. - Page 51 User Menu Options Add Event Use System Config – Calendar Set – Add Event to create an event. When you select the option, the control unit will guide you through the following series of options: Enter up to 12 characters or press to leave the Event Name default name.
- Page 52 User Menu Options At the beginning of the warning time, the control unit activates any outputs of type Autoset Warning. At the end of the period, the control unit stops the warning tone, sets the affected partition(s) without any delay and deactivates any outputs of type Autoset Warning.
- Page 53 User Menu Options Edit Exception Use System Config – Calendar Set – Edit Exception to edit individual parts of an exception. Delete Exception Use System Config – Calendar Set – Delete Exception to delete an exception. Deferring calendar setting During the calendar set warning time, a user can interrupt the setting process.
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Page 54: Defining Contacts
User Menu Options Defining contacts You can use System Config – Contacts to edit the Contacts List, which is a list of up to 12 contacts (by default named Recipient A-L). Contacts are used for outgoing communications, such as those for reporting alarms by speech call or SMS message. - Page 55 User Menu Options To edit an output: Select System Config – Edit Outputs. The first output you are able to edit is displayed: The top line shows the address and type of the output. In the above example, the address is PAN>01 and the type is W (wired). The output type is displayed for control units that have built-in radio and wired outputs.
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Page 56: Managing Remote Controls
User Menu Options Leave On Time, Off Time and Days without values if you want the output to act as a simple on/off switch. Press when you have finished editing On Time/Off Time/Days. Managing remote controls You can use System Config – Remotes to specify the functions that can be carried out using remote controls. - Page 57 User Menu Options Unset selected partitions (partitioned system, one-way remote control only). Note for one-way remote controls: If you have a part-setting (non-partitioned) system, you cannot reprogram the unset button. If you have a partitioned system, the unset button can only be used to unset some or all partitions allocated to the user.
- Page 58 User Menu Options Note: If you have a partitioned system, the unset button can only be used to unset some or all partitions allocated to the user. See Unset, Unset All and Unset, Partitions below. No Action For the button to have no action. Part Set (two-way remote control only): To set part set B/C/D.
- Page 59 User Menu Options To operate a user-defined output. Use or followed by Output to select the output, then use or followed by to select the output mode: On – Switches the output on. ...
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Page 60: Switching Outputs On/Off
User Menu Options Enabling or disabling unsetting You can use System Config – Remotes – Unset to enable or disable the ability for all remote controls to unset the system. By default, remote controls are able to unset the system, but you may want to change this for security reasons. -
Page 61: Using The About Options
User Menu Options Press or to select the output. Press or to switch the output on or off. Outputs operated via radio may take several seconds to change state. Press repeatedly to exit. Using the About options If you are a master or admin user, you can use the About option to find information about the system you are using. -
Page 62: Generating A Secureconnect Pairing Code
User Menu Options Press or followed by to select the option you require. If applicable, press or followed by to select the sub-option. If applicable, press or to display further information. Press repeatedly to exit. Generating a SecureConnect pairing code You can use the Pair App option to generate a pairing code for the SecureConnect app. - Page 63 SecureConnect is a trademark of Eaton. www.touchpoint-online.com Product Support (UK) Tel: +44 (0) 1594 541978 Available between: 08:30 to 17:00 Monday to Friday. email: securitytechsupport@eaton.com Part Number 13392068 6th December 2019 Page 59...
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