Eaton i-on40H+ Administration And User Manual

Eaton i-on40H+ Administration And User Manual

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i-on Series
Security System
Administration and User Manual
for i-on Compact, i-on30R+, i-on40H+, i-onG2SM, i-onG3MM
and i-onG3LM
Issue 4
Control unit software version 7.02.xx

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  • Page 1 i-on Series Security System Administration and User Manual for i-on Compact, i-on30R+, i-on40H+, i-onG2SM, i-onG3MM and i-onG3LM Issue 4 Control unit software version 7.02.xx...
  • Page 2: Compliance Statement

    OBLIGATION OF EATON. THE CONTENTS OF THIS DOCUMENT SHALL NOT BECOME PART OF OR MODIFY ANY CONTRACT BETWEEN THE PARTIES. In no event will Eaton be responsible to the purchaser or user in contract, in tort (including negligence), strict liability or other-wise for any special, indirect, incidental or consequential...
  • Page 3: Table Of Contents

    Contents Compliance Statement ............... ii Chapter 1: Introduction ............1 About this manual ..............1 Other publications ..............1 About Users ................2 User types ..................2 User access codes ................4 Code lockouts ................... 5 Installer access ................. 5 About part-setting and partitioned modes ........5 Part-setting mode ................
  • Page 4 Entering and exiting the user menu.......... 30 Entering text ................ 30 Omitting zones ..............31 Using shunt groups ............... 32 About shunt groups ................. 32 Activating or deactivating a shunt group ..........33 Managing users ..............33 About users ..................33 About the Users menu ..............
  • Page 5: Chapter 1: Introduction

    Chapter 1: Introduction About this manual This manual provides full details of how to operate and administer an i-on alarm system as a user. The manual describes:  The user types.  The meaning of part-setting and partitioned modes.  Detailed information about how to perform functions such as setting and unsetting the system.
  • Page 6: About Users

    Introduction About Users A user is a person who is able to enter an access code at a keypad to perform an action such as to:  Set or unset the system.  Acknowledge and stop alarms.  Raise duress alarms. ...
  • Page 7 Introduction users can assign other users to any of the partitions that the admin user belongs to.  Normal user – A normal user can set and unset the system, but has access to a limited number of user options. A normal user can, for example, omit zones, change their own access code, add their own proximity tag, view the log and operate outputs, but cannot add or delete users.
  • Page 8: User Access Codes

    Introduction 32). When the user's access code or proximity tag is used, all zones in the shunt group assigned to this user are shunted.  Easy Set (not available for i-on Compact) – This type of user unsets or sets the whole system (for a part-setting system) or all partitions allocated to the user (in a partitioned system).
  • Page 9: Code Lockouts

    Introduction Users can also use a remote control to set or unset the system, or to operate outputs (depending on how the system is configured). The access code of the first master user is defined by the installer during installation. It is recommended that you change this user code as soon as possible after system installation (see page 37).
  • Page 10: Partitioned Mode

    Introduction When the system is part set, the control unit sets only those zones that belong to the part set you have chosen to set. The installer defines which zones are in each part set. A part set may, for example, set all areas of the building except the delivery area, which would allow people to occupy the delivery area while the main part of the building is protected.
  • Page 11: About The Web Interface

    Introduction About the web interface This guide describes how to administer the control unit from a keypad. However, if the control unit is connected to the LAN, master users can also monitor and configure certain settings from the web interface (Figure 1), as the control unit has a built-in web server.
  • Page 12: Virtual Keypad

    The new user can change the password using User Menu – Users – Edit User (if available to the user). The virtual keypad can also be accessed through Eaton SecureConnect, as described in the SecureConnect Installer’s Guide. Page 8...
  • Page 13: Chapter 2: Setting And Unsetting

    Chapter 2: Setting and Unsetting Introduction Readying the system to start an alarm when someone moves into a protected area is called “setting” the system. Disarming the system so that people can move freely is called “unsetting” the system. You can set and unset your system using a variety of different methods, depending on how the installer has configured your system.
  • Page 14 Setting and Unsetting Depending on how the system is configured, the bottom line may show the first of several setting options: ↕    Press  or  followed by  to select the option you require: Full Set (part-setting system only) To set the whole system.
  • Page 15 Setting and Unsetting Note: A zone is armed only when ALL of the partitions that it belongs to are set (unless the zone has the One Partition attribute set). Repeat steps b) and c) as required. Press . If you see a fault warning such as: ...
  • Page 16: Quick-Setting The System

    Setting and Unsetting How do I know that the system is set? When the system sets the keypad briefly shows:   After a short period, the standby screen is displayed. For example:   In a part-setting system, one of the four ABCD keys (or one of the set/unset LEDs on a i-KP01) may glow to show which part of the system is set (Figure 1), unless disabled by the installer to meet appropriate standards.
  • Page 17: Unsetting The System

    Setting and Unsetting To quick set (if enabled): Press: A – To set the system fully (part-setting system) or to set partition 1. B – To set part set B (part-setting system) or to set partition 2. C – To set part set C (part-setting system) or to set partition 3. D –...
  • Page 18: Using A Two-Way Keyfob-Style Remote Control

    Setting and Unsetting “S>U” = change set to unset “PB/C/D>U” = change part set B/C/D to unset Repeat steps b) and c) as required. Press . The system unsets. If you see a fault warning such as:   Press  to acknowledge the warning. Contact your installer for assistance.
  • Page 19: Operating The Buttons

    Setting and Unsetting The installer can use a 2W Set Instant option to choose whether the remote control should set instantly or follow the configured exit mode (such as a timed set). Operating the buttons To ensure that the remote control does not accidentally operate while it is in your pocket, the buttons are deliberately slow to respond to pressure.
  • Page 20: Querying The Set/Unset Status From A Two-Way Remote Control

    Setting and Unsetting Querying the set/unset status from a two-way remote control Press and hold the Query button. The Query LED flashes red three times. The Full Set, Part Set or Unset LED glows to show the current status of the system. Starting a hold-up alarm from a two-way remote control A two-way remote control can be used to start a hold-up alarm if enabled by an installer and in the user menu (see page 59).
  • Page 21: Setting From A One-Way Remote Control

    Setting and Unsetting 1. Full Set. 2. Part Set (part-setting system). 3. (Programmable, see page 55.) 4. Unset. 5. Transmit LED. Figure 3. One-way remote control buttons Each remote control has a unique electronic identity. You can assign (see page 34) only one remote control to each user. Setting from a one-way remote control Make sure the system is in standby.
  • Page 22: Unsetting From A One-Way Remote Control

    Setting and Unsetting Unsetting from a one-way remote control Note: The ability for remote controls to unset the system can be disabled (see page 59). Enter through the entry route designated by the installer. Depending on how the system is configured, you may hear an entry tone.
  • Page 23: Unsetting From An I-Rk01 Radio Keypad

    Setting and Unsetting C – To set part set C (part-setting system) or to set partition 3. D – To set part set D (part-setting system) or to set partition 4. You will hear a continuous exit tone (unless the system is configured for silent or instant setting).
  • Page 24: Unsetting From A Key-Ras Radio Keypad

    Setting and Unsetting Press the appropriate ABCD key, as configured by your installer. The keys are normally configured as follows:  A − Sets the system fully. (For a partitioned system, only the partition the KEY-RAS is assigned to is set). ...
  • Page 25: Chapter 3: Managing Alarms

    Chapter 3: Managing Alarms Alarm types and sounds An alarm may occur for several different reasons. For example:  A zone is triggered when the system is set (intruder alarm).  The lid of the control unit or other device has been opened without the installer being logged in (tamper alarm).
  • Page 26: Other Alarm Actions

    Managing Alarms Hold Up Loud warbling tone HUA zone or radio hold-up device from sirens and transmitter activated at any time. internal sounders. Pressed on keypad. The installer must enable this feature. Tamper Loud warbling tone Some part of the alarm system has from sirens and been opened (tampered with).
  • Page 27: Speech Messages

    Managing Alarms  Save recorded camera images.  Send an alarm message to an Alarms Receiving Centre (ARC), who may decide to call the police or other security service to investigate the alarm. Depending on the hardware fitted, communication may be via a fixed-line telephone network, or over a mobile phone network, or across the internet (using the SecureConnect™...
  • Page 28: Silencing, Acknowledging And Resetting Alarms

    Managing Alarms Silencing, acknowledging and resetting alarms If there is an alarm, you will need to silence the sirens and sounders (if they are still running), acknowledge the cause of the alarm and reset the system. Note:  By default, sirens run for a maximum of 15 minutes. If this period has expired, the system may be silent, but you will still need to acknowledge and reset the alarm.
  • Page 29: Installer Resets

    Managing Alarms If the alarm message included "Press tick to reset" (see above), acknowledging the alarm also resets the system and the navigation key returns to its normal (green) state. If the alarm message included "Call Installer" (see above) or "Call ARC", you will need to call the installer or ARC to reset the system (as described in the next section), although you will still be able to set and unset the system normally.
  • Page 30: Accidental Alarms

    Managing Alarms Accidental alarms Your installer may have configured your system so that if you set off an alarm accidentally, you have an "Abort Time" (by default 120 seconds) in which to cancel the alarm. Go immediately to a keypad and enter your access code.
  • Page 31 Managing Alarms If you see a message similar to the following, it indicates that the alert has been caused by a Technical Alarm and the detector is still active:   If you can, rectify the problem and repeat the procedure to reset the alert.
  • Page 32: Chapter 4: User Menu Options

    Chapter 4: User Menu Options User Menu Map This chapter shows all options in the user menu, and the availability depending on the user type. Some options may not be visible, depending on the hardware fitted. Note: the user types marked * are not available for i-on Compact. MENU Option ...
  • Page 33 User Menu Options   Wired Keypad (not i-on Compact)   Walk Test Chime   System   Partitions   Zones   Outputs   Remotes   User HUDs   Prox Tags   ARC Reporting ...
  • Page 34: Entering And Exiting The User Menu

    User Menu Options Entering and exiting the user menu To access the user menu: Make sure the display shows the standby screen. For example:   Press . The following is displayed:   Enter your access code. The first option is displayed: ...
  • Page 35: Omitting Zones

    User Menu Options A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Space 0 Caps/lower case Figure 6. Letters assigned to keys Omitting zones This option allows you to omit one or more zones.
  • Page 36: Using Shunt Groups

    User Menu Options Repeat this step for any other zones you wish to omit (or change to be included). Press  to store changes. Using shunt groups (Not available for i-on Compact.) About shunt groups A shunt group is a collection of zones that can be “shunted”. “Shunting” is another way of preventing a zone from causing an alarm.
  • Page 37: Activating Or Deactivating A Shunt Group

    User Menu Options Activating or deactivating a shunt group A master or admin user can activate or deactivate a shunt group from a keypad as follows: Select Shunt Groups. The first shunt group set up by the installer is displayed: ...
  • Page 38: Adding Users

    User Menu Options the Users menu is not available at all. The menu map on page 28 shows the user types that have access to Users menu, and the options available. See page 38 for a description of each option. Adding users If you are a master or admin user, you can use Users –...
  • Page 39 User Menu Options If you are using a partitioned system, and are adding a user other than a master, shunt code or BMS user, you are prompted to specify the user's partitions:   By default, a new user belongs to all partitions. Press  or  to scroll through the partitions and ...
  • Page 40 User Menu Options You are prompted to assign a social-care pendant (except for shunt, duress and BMS users):   You are prompted to assign a medical pendant (except for shunt, duress and BMS users):   10. You are prompted to assign a radio HUD (Hold-Up Device) (except for shunt, duress and BMS users): ...
  • Page 41: Editing Users

    User Menu Options 13. The control unit confirms that the user has been added:   Editing users Editing another user's details To edit another user's details (such as the user's name or type), you must log in as a master or admin user and select Edit User from the Users menu. Edit User is available only if you have logged in as a master or admin user.
  • Page 42 User Menu Options  In a partitioned system, specify the partition that your two-way remote control can set, unset, etc. (not available for a one-way remote control).  Enable or disable access to the SecureConnect app.  Change your remote password. Please refer to the following section for more details of the options.
  • Page 43: Deleting Users

    User Menu Options Use Delete Remote to delete your remote control if it has been lost. Hold Up Device To add or delete your own hold-up device. Medical Pendant To add or delete your own medical pendant. Social Care To add or delete your own social-care pendant. Remote Password To change your own remote-access password to access the web interface, or to set the remote- access password for a BMS or level-4 user.
  • Page 44: Viewing The Log

    User Menu Options Press  to delete the user (or  if you have changed your mind). Viewing the log The control unit keeps a log of events such as alarms and setting/unsetting actions. You can view the log as follows: Select View Log from the main menu.
  • Page 45: Testing A Wired Keypad

    User Menu Options Wired Keypads Sounders in wired keypads (not i-on Compact). KEY-RKPZ Sounder in KEY-RKPZ two-way radio keypads. KEY-RAS Sounder in KEY-RAS two-way radio keypads. Internal Sounders SDR-RINT internal radio sounders. If applicable, press  or  to select whether to operate all sirens\sounders of the selected type, or (for partitioned system only) only those assigned to a specific partition.
  • Page 46: Testing The On-Board Keypad

    User Menu Options Testing the on-board keypad (i-on Compact only.) To carry out the test: Select Test – On-board Keypad. You will see:   When you start the test, the LEDs around the navigation should all glow red, and A, B, C and D glow alternately. Every time you press a navigation key, the LEDs change colour.
  • Page 47 User Menu Options Press  or  followed by  to select the method of testing: System This option allows you to walk round the entire system and test all the zones. Partitions (Partitioned systems only.) This option allows you to select one or more partitions, and test only the zones within those partitions.
  • Page 48: Testing Outputs

    User Menu Options Testing outputs Master and admin users can use Test – Outputs to test outputs the installer has configured as "User Defined". The outputs may be used to control external devices, such as lights or locking equipment. Note: You can activate or deactivate user-defined outputs at any time (see page 61).
  • Page 49: Testing Social-Care Or Medical Pendants

    User Menu Options The keypad gives a double-beep confirmation tone and you will see the results of the test:   The top line shows the number of the device, the button you pressed, and the name of the user the device is allocated to. The bottom line shows the function of the button and the strength of the signal.
  • Page 50: Testing User Huds

    User Menu Options Testing user HUDs Master and admin users can use Test – User HUDs to test radio hold-up devices. To carry out the test: Select Test – User HUDs. The following is displayed:   Press and hold both buttons on the device you wish to test until the transmit LED on the device flashes.
  • Page 51: Testing Arc Reporting

    User Menu Options The keypad gives a double-beep confirmation tone and you will see the results of the test:   The bottom line shows the name of the user the proximity tag is allocated to (or "Unknown" if the proximity tag is not recognised). Repeat step 2 for the other proximity tags.
  • Page 52: System Configuration

    User Menu Options System configuration The System Config menu allows you to change some parts of the system to suit your particular needs. Note: The menu map on page 28 specifies the options available for each user type. Switching facilities on/off System Config –...
  • Page 53: Setting The Date And Time

    User Menu Options will generate a "Social Inactivity" alert if no monitored zone activates over a period of 2 hours during 9am to 10pm. To switch facilities on or off: Select System Config – Facilities On/Off . Use  or  to choose the facility, then  or  to switch it on or off. Press .
  • Page 54 User Menu Options part sets the system (or a partition), do not program event 02 to full set the system. Instead, program event 02 to unset the system and then use event 03 to full set the system.  If you create an event to unset a partition, and another event to set the same partition again, you must program the setting event to occur at least 10 minutes after the unsetting event.
  • Page 55 User Menu Options In a partitioned system, press  or  to scroll through Event Actions each partition, and  or  to select No (no action), Full (full set), Part (part set) or Unset. In a part-setting system, select one of: Full Set, Part Set B (or C or D) or Unset.
  • Page 56 User Menu Options Add Exception Use System Config – Calendar Set – Add Exception to create an exception. During the time specified by the exception, none of the events that have the exception will take place. When you add an exception, the control unit guides you through the following steps: Enter up to 12 characters or press ...
  • Page 57: Defining Contacts

    User Menu Options the user is allocated to a single partition, that partition may start setting immediately. If a user defers a setting event, the control unit halts the warning timer, and defers setting 30 minutes from the start of the warning time. At that time, the control unit starts counting down the warning timer again.
  • Page 58: Editing Outputs

    User Menu Options Press  or  followed by  to select one of the following options: Name Select this to edit the name of the recipient. See page 30 for details of how to enter text. Tel No 1 The first telephone number of the recipient.
  • Page 59: Managing Remote Controls

    User Menu Options by On Time (see below). When set to Yes, the output changes state every time a user operates the output, or according to a schedule if you specify On Time, Off Time and Days (see below). On Time/Off Time/Days If Latched is set to No, use On Time to specify the number of seconds you want the output to remain active.
  • Page 60 User Menu Options HUA Function Enables or disables the ability for remote controls to generate Hold-Up Alarms (HUAs). These options are described next. Editing the programming of the buttons You can use System Config – Remotes – Edit to re-program the A, B or * buttons on a one-way remote control, or the “*”...
  • Page 61 User Menu Options OR (if you do not have the remote control): Press  at the "Press Remote Button" prompt. Use  or  followed by  to select the remote control you want to re-program. The display lists the first button on the remote control: ...
  • Page 62 User Menu Options  Set, Partitions (partitioned system) – Full sets or part sets selected partitions that the user belongs to. After selecting this option, use  or  to scroll through the partitions and use  or  to select No (do not set partition), Full (full set the partition) or PartB/C/D (part set the partition).
  • Page 63 User Menu Options To delete a specific remote control: Select System Config – Remotes – Delete. The following is displayed:   Press the button on the remote control you want to delete. Alternatively, if you do not have the remote control, press , then use ...
  • Page 64: Connecting To A Wi-Fi Network

    User Menu Options Connecting to a Wi-Fi network You can use the System Config – Wi-Fi menu to connect the control unit to a Wi-Fi network. The menu is available only if a module that supports LAN communication via Wi-Fi is fitted, and the installer has enabled the option using the Installer –...
  • Page 65: Switching Outputs On/Off

    User Menu Options Switching outputs on/off Master and admin users can use Outputs On/Off to switch outputs on or off as follows: Select Outputs On/Off. The display shows the first in a list of any outputs allocated for your use. For example: ...
  • Page 66: Pairing With The Secureconnect App

    User Menu Options Expanders (Not available for i-on Compact.) For each expander, this gives the expander's address, its type and the version of software (firmware) installed. Keypads (Not available for i-on Compact.) For each keypad, this gives the keypad's address and the version of software (firmware) installed.
  • Page 67 SecureConnect is a trademark of Eaton. www.myscantronic.com Product Support (UK) Tel: +44 (0) 1594 541978 Available between: 08:30 to 17:00 Monday to Friday. email: securitytechsupport@eaton.com Part Number 14199506 24th January 2022 Page 63...

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