Patton SmartNode 10100 Series User Manual

Tdm+voip smart media gateway
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SmartNode™ 10100 Series
TDM+VoIP Smart Media Gateway
User Manual
Important
This is a Class A device and is not intended for use in a residential environment.
Sales Office:
+1 (301) 975-1000
Technical Support:
+1 (301) 975-1007
E-mail:
support@patton.com
www.patton.com
Part Number: 07MSN10100-UM
Revised: April 30, 2013

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Summary of Contents for Patton SmartNode 10100 Series

  • Page 1 TDM+VoIP Smart Media Gateway User Manual Important This is a Class A device and is not intended for use in a residential environment. Sales Office: +1 (301) 975-1000 Technical Support: +1 (301) 975-1007 E-mail: support@patton.com www.patton.com Part Number: 07MSN10100-UM Revised: April 30, 2013...
  • Page 2 Under no condition shall Patton Electronics be liable for any damages incurred by the use of this product. These damages include, but are not limited to, the following: lost profits, lost savings and incidental or consequential damages arising from the use of or inability to use this product.
  • Page 3 Summary Table of Contents General Information ............................13 Hardware Installation ............................17 Initial Setup and Web Management ......................... 26 Contacting Patton ............................45 Compliance Information ...........................49 Specifications ..............................50...
  • Page 4: Table Of Contents

    Table of Contents List of Figures ..............................7 List of Tables ...............................8 About this guide..............................9 Audience................................. 9 Structure .................................9 Precautions ................................10 Safety When Working with Electricity ......................11 General Observations ............................12 Typographical Conventions Used in this Document ....................12 General Conventions ............................12 General Information ............................13 SN10100 Overview ..............................14...
  • Page 5 Contacting Patton ............................45 Introduction .................................46 Contact Information ............................46 Patton Support Headquarters in the USA .......................46 Alternate Patton Support for Europe, Middle East, and Africa (EMEA) ............46 Warranty Service and Returned Merchandise Authorizations (RMAs) ..............46 Warranty Coverage ............................46 Out-of-warranty service ..........................47 Returns for credit ............................47...
  • Page 6 Simultaneous Signaling Support ...........................51 SmartNode-CONTROL ............................51 OAM&P ................................52 Operating Environment ............................52 Physical Characteristics ............................52 Electrical Characteristics ............................52...
  • Page 7: List Of Figures

    List of Figures Mounting the SN10100 to a rack .........................19 Computer to SN10100 Serial Port Connection ....................20 Console pinout ..............................20 Connecting the management interface ........................21 Connecting to a VoIP network ..........................22 Port Interface to the PSTN ...........................23 AC Power Connection(s) ............................24 DC Power Connection(s) .............................25 SN10100 Ethernet Management Interface ......................29 10.
  • Page 8: List Of Tables

    List of Tables General conventions .............................12 SmartNode 10100 PSTN Ports and Voice Channels ....................15 SmartNode 10100 Height Requirements ......................19 DC Power Cables ..............................25 Configuration Parameters for IP Interfaces ......................44...
  • Page 9: About This Guide

    26 provides information on setting up the network and logging into the SN10100 • • Chapter 4 on page 45 contains information on contacting Patton technical support for assistance Appendix A on page 48 contains compliance information for the SN10100 •...
  • Page 10: Precautions

    SmartNode 10100 Series User Manual About this guide Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per- sonal injury.
  • Page 11: Safety When Working With Electricity

    SmartNode 10100 Series User Manual About this guide Safety When Working with Electricity Do not open the device when the power cord is connected. For systems • without a power switch and without an external power adapter, line volt- ages are present within the device when the power cord is connected.
  • Page 12: General Observations

    SmartNode 10100 Series User Manual About this guide Always follow ESD prevention procedures when removing and replacing cards. Wear an ESD-preventive wrist strap, ensuring that it makes good CAUTION skin contact. Connect the clip to an unpainted surface of the chas- sis frame to safely channel unwanted ESD voltages to ground.
  • Page 13: General Information

    General Information Chapter 1 Chapter contents SN10100 Overview ..............................14 Features ................................14 SN10100 model codes ............................15...
  • Page 14: Sn10100 Overview

    T1/E1/J1 links. It is critical for service providers to be able to rap- idly establish new interconnections without having to always deploy new devices. SmartNode 10100 Series media gateways therefore offer flexibility and can be configured to support T1/E1/J1 interfaces.
  • Page 15: Sn10100 Model Codes

    SN10100 model codes The SmartNode 10100 series consists of several models. They differ in the type and number of PSTN inter- faces and voice channels supported. All models come equipped with one serial console management port, one Ethernet management port, two 100/1000/Base-T VoIP ports and two 100/1000/Base-T Ethernet ports.
  • Page 16: Smartnode 10100 Pstn Ports And Voice Channels

    SmartNode 10100 Series User Manual 1 • General Information Table 2. SmartNode 10100 PSTN Ports and Voice Channels E1/T1 OC3/STM-1 Voice Model Interfaces Interfaces Interfaces Channels SN10100/8E/RUI SN10100/8E/48 SN10100/8E/R48 SN10100 Overview...
  • Page 17: Hardware Installation

    Hardware Installation Chapter 2 Chapter contents Planning the Installation ............................18 Supplies ................................18 Procedures ..............................18 Mounting the SN10100 to a Rack ........................19 Connecting to the Console Serial Port ........................20 Connecting the Management Interface .........................21 Connecting to a VoIP Network ..........................21 Connecting to the PSTN ............................22 Connecting Power ..............................23...
  • Page 18: Planning The Installation

    SmartNode 10100 Series User Manual 2 • Hardware Installation Planning the Installation Supplies In the SN10100 box, you will find: One SN10100 • • One set of mounting brackets with screws. These are used for mounting a SN10100 on a 19” rack.
  • Page 19: Mounting The Sn10100 To A Rack

    SmartNode 10100 Series User Manual 2 • Hardware Installation Mounting the SN10100 to a Rack The SN10100 is mounted on a customer provided equipment rack using the mounting hardware packaged in the box. To rack mount the SN10100, you will need: •...
  • Page 20: Connecting To The Console Serial Port

    SmartNode 10100 Series User Manual 2 • Hardware Installation Connecting to the Console Serial Port The serial port interface enables administrators to perform management tasks on the SN10100. Follow the steps below to connect to the serial port of a SN10100.
  • Page 21: Connecting The Management Interface

    SmartNode 10100 Series User Manual 2 • Hardware Installation 4. To login to the console, use the specific credentials included on the “Important Notice” sheet that shipped with your unit. For details about how to change the IP address via the console, see “Accessing the Smart-...
  • Page 22: Connecting To The Pstn

    SmartNode 10100 Series User Manual 2 • Hardware Installation The SN10100 is connected to the VoIP network by one or optionally two Ethernet GigE network links, as shown in Figure 5. Follow the steps below to connect the SN10100 to the VoIP network.
  • Page 23: Connecting Power

    SmartNode 10100 Series User Manual 2 • Hardware Installation Figure 6. Port Interface to the PSTN Connecting Power The SN10100 is furnished with two AC or DC power connections. Only once all other equipment installation work has been completed should the SN10100 be powered up.
  • Page 24: Connecting To Dc Power

    SmartNode 10100 Series User Manual 2 • Hardware Installation Figure 7. AC Power Connection(s) Connecting to DC Power The SN10100 DC models are furnished with one or two DC power connection ports. Each DC powered SN10100 is supplied with two DC power cables.
  • Page 25: Powering Down

    SmartNode 10100 Series User Manual 2 • Hardware Installation Figure 8. DC Power Connection(s) Table 4. DC Power Cables Voltage Cable Type OV/Ground -48V Yellow/Black Black Yellow Red/Black Black Powering Down Powering down the SN10100 requires that the Linux embedded host be shut down. In order to do this, you...
  • Page 26: Initial Setup And Web Management

    Initial Setup and Web Management Chapter 3 Chapter contents Overview ................................27 Accessing the SN10100 ............................27 Accessing the SmartNode via the Console Management Port ................27 Logging into the SmartNode Console .......................27 Changing the IP address ..........................28 Setting the IP address to DHCP ........................28 Accessing the SmartNode via the Ethernet Management Port .................29...
  • Page 27: Overview

    3. Login to the console using the specific credentials included on the 'Important Notice' that shipped with your unit. (If you do not have the “Important Notice” sheet, contact support@patton.com). The factory default configuration for the Ethernet Interface IP address is 192.168.200.10/24.
  • Page 28: Changing The Ip Address

    SmartNode 10100 Series User Manual 3 • Initial Setup and Web Management Changing the IP address 1. After logging into the console port, enter the following command to view the eth0 configuration: vi /etc/sysconfig/network-scripts/ifcfg-mgmt0 The eth1 interface must remain as 172.31.1.2.
  • Page 29: Accessing The Smartnode Via The Ethernet Management Port

    SmartNode 10100 Series User Manual 3 • Initial Setup and Web Management Example: HOSTNAME=SN005376 NETWORKING=yes 3. Modify the DHCP client configuration: If you don't have a nameserver, remove it from the file. If you have a Note nameserver, set it to a valid DNS.
  • Page 30: Accessing And Navigating The Web Interface

    SmartNode 10100 Series User Manual 3 • Initial Setup and Web Management Accessing and Navigating the Web Interface This section describes how to login and navigate the SmartNode 10100 Web Portal. Connecting to the Web Server and Logging on to the Web Portal The first step involved in initially configuring any Smart Media system involves logging on to the Web Portal.
  • Page 31: Knowing Your Location

    SmartNode 10100 Series User Manual 3 • Initial Setup and Web Management Figure 10. SN10100 Web Portal Navigation Knowing Your Location As you navigate the Web Portal, it is important that you understand how to determine your current location. The Web Portal has been designed to make this easy for you. When you browse through the navigation panel, your current selection is always indicated by a graphical highlight.
  • Page 32: Managing Users

    SmartNode 10100 Series User Manual 3 • Initial Setup and Web Management Managing Users This section describes how to manage user access levels in the SN10100 Web Portal. (Refer to “Connecting to the Web Server and Logging on to the Web Portal”...
  • Page 33: Creating A New User

    SmartNode 10100 Series User Manual 3 • Initial Setup and Web Management 2. The User List is displayed. Figure 14. User List Creating a New User 1. Select Users from the navigation panel. 2. Click Create New User Figure 15. User List > Create New User 3.
  • Page 34: Logging Off

    SmartNode 10100 Series User Manual 3 • Initial Setup and Web Management Logging Off When you are finished working in the Web Portal, it is recommended that you log out from your session. If you do not log out, the session between the Web Browser on your PC and the Web Portal remains active.
  • Page 35: Downloading A Database Backup

    SmartNode 10100 Series User Manual 3 • Initial Setup and Web Management 2. Click , under Create New Database Backup. Create Figure 19. Backups > Create new database backup 3. Verify that the “Database backup dump was successfully started. Refresh this page when it is done” mes- sage appears.
  • Page 36: Restoring A Database Backup

    SmartNode 10100 Series User Manual 3 • Initial Setup and Web Management Restoring a Database Backup The configuration settings of your system can be restored from a local or remote copy of your database. 1. Click the link, under Database Backup List, to overwrite the current database and restore your Recover file backups.
  • Page 37: Starting An Application

    SmartNode 10100 Series User Manual 3 • Initial Setup and Web Management 2. The Application Instance List is displayed in the information panel. Figure 26. Application Instance List Applications are displayed in one of three states: – Run (application is operating) –...
  • Page 38: Verifying That An Application Is Operating

    SmartNode 10100 Series User Manual 3 • Initial Setup and Web Management 3. Click the Status tab to activate the application. Figure 28. Application Status 4. Set the Oam target state to 5. Click Apply States Figure 29. Apply States Verifying that an Application is Operating When an application’s target state is set to run, there are a number of crucial verifications that you should con-...
  • Page 39: Verifying The Application Path

    SmartNode 10100 Series User Manual 3 • Initial Setup and Web Management Verifying the Application Path One important indication of the normal operation of an application is when the application path is displayed in the hardware status window. To verify that the application path is displayed: 1.
  • Page 40: System List

    SmartNode 10100 Series User Manual 3 • Initial Setup and Web Management 2. Click next to the system you wish to activate in order to access the System Configuration screen. Edit Figure 33. System List 3. Activate the configuration and enter a name for the system. Under Activate Configuration: Select a Con- figuration on which to run the system.
  • Page 41: Verifying Status

    SmartNode 10100 Series User Manual 3 • Initial Setup and Web Management 4. Verify that an activation confirmation message is displayed. The system will remind you to back up your database when you are done configuring (at top of screen, in blue).
  • Page 42: Status: General View

    SmartNode 10100 Series User Manual 3 • Initial Setup and Web Management General View: The general view, shown below, lists the applications and their current general status (ready, fault, or not running. This window also provides a count of all applications with a ready or fault status.
  • Page 43: Configuring Ip Interfaces

    SmartNode 10100 Series User Manual 3 • Initial Setup and Web Management Configuring IP Interfaces The IP interface of the VoIP0 and VoIP1 ports can be configured by setting the following information: IP Address • • Netmask • Gateway To configure a VoIP0 or VoIP1 port: 1.
  • Page 44: List Of Parameters

    SmartNode 10100 Series User Manual 3 • Initial Setup and Web Management The IP addresses of ETH0, ETH1, VOIP0 and VOIP1 must be on different Note subnets. Figure 41. Editing an IP Interface 4. The changes are displayed in the IP Interface information panel.
  • Page 45: Contacting Patton

    Chapter 4 Chapter contents Introduction .................................46 Contact Information ............................46 Patton Support Headquarters in the USA .......................46 Alternate Patton Support for Europe, Middle East, and Africa (EMEA) ............46 Warranty Service and Returned Merchandise Authorizations (RMAs) ..............46 Warranty Coverage ............................46 Out-of-warranty service ..........................47 Returns for credit ............................47...
  • Page 46: Introduction

    RAS warranty and obtaining a return merchandise authorization (RMA). Contact Information Patton Electronics offers a wide array of free technical services. If you have questions about any of our other products we recommend you begin your search for answers by using our technical knowledge base. Here, we have gathered together many of the more commonly asked questions and compiled them into a searchable database to help you quickly solve your problems.
  • Page 47: Out-Of-Warranty Service

    RMA#: xxxx 7622 Rickenbacker Dr. Gaithersburg, MD 20879-4773 USA Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs. Warranty Service and Returned Merchandise Authorizations (RMAs)
  • Page 48: A Compliance Information

    Compliance Information Appendix A Chapter contents Compliance ................................49 ................................49 Low Voltage Directive (Safety) ........................49 Radio and TV Interference (FCC Part 15) ......................49 CE Declaration of Conformity ..........................49 Authorized European Representative ........................49...
  • Page 49: Compliance

    CE Declaration of Conformity Patton Electronics, Inc declares that this device is in compliance with the essential requirements and other rele- vant provisions of Directive 1999/5/EC. The Declaration of Conformity may be obtained from Patton Elec- tronics, Inc at www.patton.com/certifications.
  • Page 50 Specifications Appendix B Chapter contents Capacity and Voice Processing ..........................51 Simultaneous Signaling Support ...........................51 SmartNode-CONTROL ............................51 OAM&P ................................52 Operating Environment ............................52 Physical Characteristics ............................52 Electrical Characteristics ............................52...
  • Page 51: B Specifications

    SmartNode 10100 Series User Manual B • Specifications Capacity and Voice Processing VoIP channels—128 to 256 PSTN interfaces—Dual RJ48C for BITS or T1/E1 for signaling VoIP interfaces—Dual 100/1000Base-T • RJ45 connectors on rear of unit Vocoding—Universal codecs: G.711, G.723.1, G.726, G.729ab, T.38 • Other codecs: G.722.2 (AMR-WB), G.728, G.729eg, iLBC, clear mode (RFC 4040)
  • Page 52: Oam&P

    SmartNode 10100 Series User Manual B • Specifications OAM&P Operation & Administration—Web-based system status and operations • SNMP v2/v3 GET, TRAPs and alarms • Dynamic configuration changes Maintenance—Web-based interface for maintenance • Automated system upgrade • System backup, restore and copy Provisioning—Web-based interface for configuration •...

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