Calls
Create a Conference Call
You can add another person into an active call to create a 3-way conference call.
Procedure
Step 1
From an active call, press Conf.
Step 2
Enter the coworker's number and press Answer/Send
Step 3
Press Conf after the coworker answers.
Transfer a Call
You can transfer a call to a coworker. You can transfer the call without waiting for the coworker to answer,
or talk with the coworker before you transfer the call.
Procedure
Step 1
From an active call, press Transfer.
Step 2
Enter the coworker's number and press Answer/Send
Step 3
Press Transfer before or after the coworker answers.
Related Topics
BroadWorks Shared Call Appearance
Your organization may use the BroadWorks Shared Call Appearance feature. With this feature, handsets are
set up in groups. When enabled, each handset in the group displays as a box immediately below the header
row. The color of the box identifies the state of the handset:
• Red: The handset in use.
• Solid green: The handset is idle.
• Flashing green: The handset has an incoming call.
For details about this and other BroadWorks features, see the Broadworks documentation.
Transfer a Call with a Star
Code, on page 32
Create a Conference Call
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