CHAPTER Your Handset The Cisco IP DECT 6800 Series is made up of the Cisco IP DECT 210 Multi-Cell Base Station and the Cisco IP DECT Phone 6825 Handset. Figure 1: Cisco IP DECT 210 Multi-Cell Base Station and Cisco IP DECT Phone 6825 Handset The handsets communicate with the base station using Digital Enhanced Cordless Telecommunications (DECT) to provide call functions.
Your handset has many buttons and hardware features that you will use regularly. Use the following figure and table to identify the important button and hardware features. Figure 2: Cisco IP DECT Phone 6825 Handset Buttons and Hardware P a g e...
Cisco IP DECT 6825 Series User Guide Indicator light (LED) Indicator light—Use the light to identify states. You can configure the event that triggers the red, yellow, or green LED. Emergency button Emergency Raises an emergency alarm, if configured. Headset port Headset port with cover .
Cisco IP DECT 6825 Series User Guide Volume and Mute buttons Volume • When the handset is idle, change the ring volume or turn off the ringer. • During a call, control the speaker volume for the active handset, headset, or speaker.
Cisco IP DECT 6825 Series User Guide Header Icons The header icons tell you about the handset state. This section displays the header icons and gives them meaning. The header row icons can be different when do not disturb (DND) is enabled.
Cisco IP DECT 6825 Series User Guide Voicemail message waiting. Missed call Other Icons Icon DND Mode Icon Description Handset keypad is locked. Message Differences Between Phone Calls and Lines We use the terms lines and calls in very specific ways to explain how to use your phone.
Cisco IP DECT 6825 Series User Guide Clean the Handset Screen Procedure If your handset screen gets dirty, wipe it with a soft, dry cloth. Caution Do not use any liquids or powders on the phone because they can contaminate the handset components and cause failures.
Cisco IP DECT 6825 Series User Guide • Don't use compressed air to blow off the water. • Don't use a hair dryer to dry off the handset. • Don't put a cotton swab, paper towel, or cloth into the headset jack or inside the battery compartment.
Cisco IP DECT 6825 Series User Guide CHAPTER Handset Setup Install the Battery in the Handset The handset battery is shipped inside the handset, but there is a plastic tab over the battery contacts. You need to remove the plastic tab.
Cisco IP DECT 6825 Series User Guide The battery contacts are on the top left edge of the battery and the top left edge of the battery compartment. Ensure that the contacts meet and that the battery is seated in the compartment.
Cisco IP DECT 6825 Series User Guide Charge the Handset Battery You use the handset charger to charge the handset battery. The battery comes partially charged, but you should charge it for a minimum of 10 hours before you use it for the first time. If you don't fully charge it, you may decrease the life of the battery.
Cisco IP DECT 6825 Series User Guide CHAPTER Calls Make a Call Use your phone just like any other phone to make a call. Procedure Step 1 When your handset is idle, enter the phone number with the keypad. To start the number with plus (+), press and hold Asterisk until the + displays on the screen.
Cisco IP DECT 6825 Series User Guide Caller ID Outbound Caller ID The caller ID number sent with outbound calls is set on each user. Users can send out the main company number, a specific user-assigned number, or not send out any caller ID.
Cisco IP DECT 6825 Series User Guide Step 5 If you don't have an empty speed-dial index entries, highlight a number you don't need, press Delete, and press Yes to confirm the deletion. Step 6 Highlight an empty speed-dial index and press Add.
Cisco IP DECT 6825 Series User Guide Step 3 Select Speed Dial. Step 4 Highlight the entry you don't need. Step 5 Press Delete. Step 6 Press Yes to confirm the deletion. Step 7 Press Power/End Make a Speed Dial Call After you set up the speed dial, you can make a speed dial call.
Cisco IP DECT 6825 Series User Guide Answer a Call If you have multiple lines, your handset displays the line that has the incoming call. If you have a Bluetooth headset paired to the handset, the call is answered on the headset. If you don't have a Bluteooth headset paired, the call is answered on the handset.
Cisco IP DECT 6825 Series User Guide Enable/Disable Call Waiting – All Calls Enable or Disable Call Waiting on all future calls. Procedure Step 1 Dial *43 to enable Call Waiting for all calls. Step 2 Dial *44 to disable Call Waiting for all calls.
Cisco IP DECT 6825 Series User Guide Enable/Disable Anonymous Call Block Anonymous caller will hear a busy tone. Procedure Step 1 Dial *77 to enable Anonymous Call Block. • You will hear a prompt saying, “Your anonymous call rejection service has been activated. All incoming calls will be checked for number privacy before they are allowed to complete to your line”.
Cisco IP DECT 6825 Series User Guide Call Screening – Custom Number If you want to screen calls from a specific number, you can use the Custom Call Screening feature to control who can call your phone and what happens when they do. This can be done via the online voice portal or star code.
Cisco IP DECT 6825 Series User Guide Put a Call on Hold Procedure Step 1 From an active call, press Hold. Step 2 Press Resume to pick the call back up. Swap Between Active and Held Calls When you have an active call and a held call, you can easily swap the calls. The current active calls goes on hold and the previously held call becomes the active call.
Cisco IP DECT 6825 Series User Guide Note: Forwarding of all calls is available remotely using the voicemail system. This feature can be accessed remotely by dialing your phone number, and while listening to the voicemail greeting pressing the # key.
Cisco IP DECT 6825 Series User Guide Enable Call Forward – Out of Service Procedure Step 1 Lift the receiver and listen for dial tone. Step 2 Press *94. Step 3 When prompted, enter your PIN. Step 4 Press 1.
Cisco IP DECT 6825 Series User Guide CHAPTER Contacts Corporate Directory You can look up a coworker's number from your phone, which makes it easier to give them a call. Your administrator sets up and maintains the directory. Dial a Contact in the Corporate Directory...
Cisco IP DECT 6825 Series User Guide Call a Contact in Your Personal Address Book Procedure Step 1 Press Contacts Step 2 Highlight an entry. Step 3 (Optional) If your contact has more than one phone number configured, press right or left on the navigation ring to display the number to call.
Cisco IP DECT 6825 Series User Guide CHAPTER Recent Calls Recent Calls List Your handset collects information about all calls to and from your handset and saves them in a Recents list. When you view the Recents list, you can: •...
Cisco IP DECT 6825 Series User Guide Clear the Recent Calls List Procedure Step 1 Press Recents Step 2 Press right or left on the Navigation ring to view different lists. • All Calls • Missed Calls • Received Calls •...
Cisco IP DECT 6825 Series User Guide CHAPTER Voicemail Your Voicemail Account You can access your voice messages directly from your phone. But your administrator must set up your voicemail account, and may also set up your phone to access the voicemail system.
Cisco IP DECT 6825 Series User Guide To access your voicemail from any Phone Press the voicemail soft button - From another phone, dial your phone number. Please enter you PIN followed by the # sign. - Listen for your voicemail greeting and press #.
Cisco IP DECT 6825 Series User Guide CHAPTER Settings Settings Menu You can customize your handset from the Settings menu. Audio Settings Menu Set Silent Mode from the Settings Menu You can stop the handset from ringing where there is an incoming call. This is called silent mode.
Cisco IP DECT 6825 Series User Guide Step 1 Press Menu Step 2 Select Settings > Audio settings. Step 3 Select the ringtone you want to change. • Ring melody • Ring normal msg. • Ring urgent msg. • Ring emerg. high •...
Cisco IP DECT 6825 Series User Guide Set the Confirmation Sound You can set the handset to play a tone when you change a setting on the handset. Procedure Step 1 Press Menu Step 2 Select Settings > Audio Settings.
Cisco IP DECT 6825 Series User Guide Set the Date Format You can set the way the date displays on the handset. In this procedure, the date August 24, 2018 is used for the choices. The choices display in the date on your handset.
Cisco IP DECT 6825 Series User Guide Set the Timer to Turn Off the Screen You can set the handset to turn off the screen after a specific amount of time. Before the screen turns off, it dims after a specific amount of inactivity.
Cisco IP DECT 6825 Series User Guide Set the Timer to Automatically Lock the Handset You can set the handset to lock the keypad after a specific length of inactivity. When the keypad locks, you need to unlock it before you can use it.
Cisco IP DECT 6825 Series User Guide Set Do Not Disturb You can set the handset to not disturb you when you get an incoming calls. This is called do not disturb (DND) mode. When you are in this mode, you see the DND icon in the screen headers. If you get a call while DND is active, the call is sent to voicemail.
Cisco IP DECT 6825 Series User Guide Search and Pair a Bluetooth Device You can display a list of paired Bluetooth devices. Procedure Step 1 Press Menu Step 2 Select Settings > Bluetooth > Search for devices. Step 3 Highlight your headset in the list and press Select.