Dake Standard Limited Warranty - Dake TB16 Instructional Manual

DAKE STANDARD LIMITED WARRANTY

Finished Machines
Dake warrants to the original purchaser the finished machine manufactured or distributed by it to
be free from defects in material and workmanship under normal use and service within 1 year
(12 months) from the delivery date to the end user.
Parts & Couplings
Dake warrants to the original purchaser the component part or coupling manufactured or
distributed by it to be free from defects in material and workmanship under normal use and
service within 30 days from the delivery date to the end user.
The standard limited warranty includes the replacement of the defective component part or
coupling, at no cost to the end user.
Warranty Process
Subject to the conditions hereinafter set forth, the manufacturer will repair or replace any portion
of the product that proves defective in materials or workmanship. The manufacturer retains the
sole right and option, after inspection, to determine whether to repair or replace defective
equipment, parts or components. The manufacturer will assume ownership of any defective
parts replaced under this warranty.
All requested warranty claims must be communicated to the distributor or representative
responsible for the sale. Once communication has been initiated, Dake Customer Service must
be contacted for approval:
Phone: (800) 937-3253
Email: customerservice@dakecorp.com
When contacting Dake, please have the following information readily available:
- Model #
- Serial #
- Sales Order #
Purchasers who notify Dake within the warranty period will be issued a Case number and/or a
Return Material Authorization (RMA) number. If the item is to be returned per Dake's request,
the RMA number must be clearly written on the exterior packaging. Any item shipped to Dake
without an RMA will not be processed.
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Dake Corporation
724 Robbins Road
Grand Haven, MI 49417
www.dakecorp.com
REV012019