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Date & time incorrect
Key indicators
•
HID Access Manager Date and Time should match the Date and Time on the PC, or mobile device.
Analysis
•
Has the coin cell battery insulating tab been removed?
o
Remove the insulating tab.
•
Has the date & time has been configured in software?
o
Configure the Date and Time in the software.
•
Is there a coin cell battery inserted in the battery holder, on the controller?
o
Insert coin cell battery.
•
Is the coin cell battery defective?
o
Replace coin cell battery.
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Web-Based Access Control Solution
Technical Service Guide
ACW2-XN
Page 19 of 27
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