ProSoft Technology ILX800-SMSG User Manual page 31

ILX800-SMSG ♦ Micro800 Platform
SMS Text Plug-in Module for GSM Networks
5 Diagnostics and Troubleshooting
In This Chapter

LED Status Indicator ..............................................................................31

Troubleshooting .....................................................................................31

Status Data ............................................................................................32
5.1 LED Status Indicator
Color Status
Green OFF
BLINKING RAPIDLY
(~once per second)
BLINKING SLOWLY
(~once every two
seconds)
5.2 Troubleshooting
Use the following troubleshooting steps if you encounter problems when the plug-in module
is powered up. If these steps do not resolve your problem, please contact ProSoft
Technology Technical Support.
Problem Description
The green LED is OFF
The green LED
continues to blink
rapidly
ProSoft Technology, Inc.
August 24, 2016
Indication
The plug-in module is not receiving adequate
power or is not securely plugged into the slot.
The plug-in module is powered on and is
attempting to establish a connection with the
service carrier.
The plug-in module is powered on and
communicating on the cellular network.
Steps to take
This indicates that the module is not powered on. Verify that

The module is securely connected in its slot

The controller is powered on
This indicates that the module has not yet established a connection with
the service carrier.

Wait a couple of minutes to see if a connection is established

Verify that a valid SIM card is properly installed in the module's SIM
card holder

Verify that an external antenna is securely connected to the antenna
connector on the module
Contents
User Manual
Page 31 of 39