Troubleshooting - ResMed AirMini Clinical Manual

To use the AirMini machine on an airplane:
• Advise patients that they cannot use the AirMini app on an airplane.
• Because the AirMini app cannot be used on an airplane, advise patients to disable Bluetooth (or
to enter airplane mode). While connected to power, patients should disable Bluetooth by
pressing and holding the Bluetooth button
until the indicator light is white.
• Advise patients to use the Start/Stop button
• Advise patients to press the Bluetooth button
once their air travel is complete.

Troubleshooting

If you experience problems, try the following suggestions. If you are not able to fix the problem,
contact your local ResMed dealer or ResMed office. If you experience problems with the AirMini
machine, do not open it.
Problem/possible cause
A Bluetooth connection cannot be established.
Bluetooth may be disabled.
The Bluetooth connection may be poor.
on the AirMini machine for at least 10 seconds, or
on the AirMini machine to start therapy.
to reconnect Bluetooth (or exit airplane mode)
Solution
Ensure that Bluetooth is enabled on the patient's smart
device .
Check the AirMini machine to determine whether Bluetooth is
enabled. When the Bluetooth indicator light on the machine
flashes blue , the machine is ready for pairing.
Reconnect and pair the AirMini machine with the patient's
smart device. Refer to Connecting machine and smart device
for more information.
If these solutions do not resolve the issue, try restarting the
patient's smart device.
If a Bluetooth connection between the patient's AirMini
machine and the AirMini app cannot be established, advise
the patient that therapy can be started manually by pressing
the Start/Stop button
Ensure that the AirMini machine is placed away from potential
sources of interference such as microwaves, wireless local
area network (WLAN) routers or cordless phones.
If a Bluetooth connection between the patient's AirMini
machine and the AirMini app cannot be established, advise
the patient that therapy can be started manually by pressing
the Start/Stop button
on the AirMini machine.
on the AirMini machine.
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