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ME4 Series
Owner's manual
Table Of Contents - Dell EMC ME4 Series Owner's Manual
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Also See for ME4 Series
:
Owner's manual
(95 pages)
,
Deployment manual
(91 pages)
,
User manual
(14 pages)
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Table Of Contents
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Contents
Table of Contents
Troubleshooting
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Table of Contents
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Table of Contents
Table Of Contents
3
Storage System Hardware
6
Locate The Service Tag
6
Enclosure Configurations
6
Upgrading To Dual-Controller Configuration
7
Enclosure Management
8
Management Interfaces
8
Operation
8
Attach Or Remove The 2U Enclosure Front Bezel
10
Enclosure Variants
11
2U12
11
2U24
11
5U84
12
2U Enclosure Core Product
12
2U Enclosure Front Panel
12
2U Enclosure Rear Panel
13
2U Rear Panel Components
14
Controller Module
14
Expansion Module
15
Power Cooling Module
16
5U84 Enclosure Core Product
16
5U84 Enclosure Front Panel
17
5U84 Enclosure Rear Panel
17
5U84 Rear Panel Components
20
Controller Modules
20
Power Supply Module
20
Fan Cooling Module
20
5U84 Enclosure Chassis
21
5U84 Enclosure Drawers
21
Operator's (Ops) Panel Leds
22
2U Enclosure Ops Panel
22
System Power Led (Green)
23
Status/Health Led (Blue/Amber)
23
Unit Identification Display (Green)
23
Identity Led (Blue)
24
5U Enclosure Ops Panel
24
System Power On/Standby Led (Green/Amber)
24
Controller And Expansion Modules
25
12 Gb/S Controller Module Leds
25
Module Fault Led (Amber)
25
Logical Status Led (Amber) / Drawer Fault Leds (Amber)
25
Compactflash
30
Cache Status Led Details
30
Power On/Off Behavior
30
Cache Status Behavior
30
Supercapacitor Pack
31
Controller Failure When A Single-Controller Is Operational
31
Cache Status Led - Corrective Action
32
Transporting Cache
32
Troubleshooting And Problem Solving
33
2U Enclosure Leds
33
Pcm Leds
33
Overview
33
Ops Panel Leds
34
Disk Drive Carrier Module Leds
35
Iom Leds
36
Expansion Module Leds
36
5U Enclosure Leds
36
Psu Leds
36
Fan Cooling Module Leds
37
Drawer Leds
38
Ddic Leds
38
Troubleshooting 2U Enclosures
39
Pcm Faults
40
Thermal Monitoring And Control
40
Troubleshooting 5U Enclosures
41
Thermal Alarm
41
Thermal Considerations
42
Cli Port Connections
42
Fault Isolation Methodology
42
Fault Isolation Methodology Basic Steps
42
Options Available For Performing Basic Steps
43
Use The Me Storage Manager
43
Use The Cli
43
Monitor Event Notification
43
Determine Where The Fault Is Occurring
44
Review The Event Logs
44
Isolate The Fault
44
If The Enclosure Does Not Initialize
44
Temperature Sensors
45
Host I/O
45
Module Removal And Replacement
46
Esd Precautions
46
Preventing Electrostatic Discharge
46
Grounding Methods To Prevent Electrostatic Discharge
46
Dealing With Hardware Faults
47
Firmware Updates
47
Configuring Partner Firmware Update
47
Continuous Operation During Replacement
47
Shut Down Attached Hosts
47
Shutting Down A Controller Module
47
Using The Me Storage Manager
48
Using The Cli
48
Verifying Component Failure
48
Customer-Replaceable Units (Crus)
49
Cru Replacement For 2U Chassis
50
Replacing A 2U12–Drive Chassis
50
Replacing A 2U24-Drive Chassis
51
Replacing A Disk Drive Carrier Module
53
Replacing A Lff Drive Carrier Module
54
Installing A Lff Drive Carrier Module
55
Replacing A Sff Drive Carrier Module
56
Installing A Sff Drive Carrier Module
57
Replacing A Blank Drive Carrier
59
Replacing A Ddic
61
Installing The Hard Drive Into The Carrier
63
Installing A Ddic
65
Populating Drawers
65
Replacing An I/O Module (Iom)
66
Transporting Compactflash
67
Removing An Iom
67
Compactflash Memory Card Location
67
Installing An Iom
69
Removing An Expansion Module
70
Replacing A Power Supply Unit (Psu)
71
Removing A Psu
71
Replacing A Fan Cooling Module (Fcm)
73
Installing A Psu
73
Installing An Fcm
74
Replacing A Power Cooling Module (Pcm)
75
Removing A Pcm
75
Installing A Pcm
76
Verifying Component Operation
77
Completing The Component Installation Process
77
Verify Front Panel Leds
77
Using Leds
77
Performing Updates In Mesm After Replacing An Fc Or Sas Hba
78
Using Management Interfaces
78
Verify Rear Panel Leds
78
Removing A 2U Storage Enclosure Chassis From The Rack
78
Installing The Replacement 2U Storage Enclosure In The Rack
79
Events And Event Messages
80
Event Descriptions
80
Resources For Diagnosing And Resolving Problems
80
Events
81
Using The Trust Command
139
Events Sent As Indications To Smi-S Clients
140
A Connecting Through The Cli Port Using A Serial Cable
141
Mini-Usb Device Connection
142
Emulated Serial Port
142
Supported Host Applications
143
Command-Line Interface
143
Device Driver/Special Operation Mode
143
Microsoft Windows
143
Using The Cli Port And Mini-Usb Cable—Known Issues On Windows
144
Setting Parameters For The Device Driver
144
Using The Usb Cli Port And Cable—Known Issues On Windows
145
Technical Specifications
146
Enclosure Dimensions
146
Enclosure Weights
147
Environmental Requirements
147
Power Cooling Module Data
148
Power Supply Unit Data
149
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Table of Contents
Troubleshooting
Troubleshooting and problem solving
33
Troubleshooting 2U enclosures
39
Troubleshooting 5U enclosures
41
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This manual is also suitable for:
Me4012
Me412
Me4084
Me484
Me4024
Me424
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