Using The Cli Port And Mini-Usb Cable—Known Issues On Windows; Setting Parameters For The Device Driver - Dell EMC ME4 Series Owner's Manual

Setting parameters for the device driver

1 Enter the following command:
modprobe usbserial vendor=0x210c product=0xa4a7 use_acm=1
2 Press Enter to execute the command.
The Linux device driver is loaded with the parameters required to recognize the controllers.
NOTE: Optionally, this information can be incorporated into the /etc/modules.conf file.
Using the CLI port and mini-USB cable—known issues on
Windows
When using the CLI port and cable for setting network port IP addresses, be aware of the following known issues on Microsoft Windows
platforms.
Problem
On Windows operating systems, the USB CLI port may encounter issues preventing the terminal emulator from reconnecting to storage
after the Management Controller (MC) restarts or the USB cable is unplugged and reconnected.
Workaround
Follow these steps when using the mini-USB cable and USB Type B CLI port to communicate out-of-band between the host and controller
module for setting network port IP addresses.
To create a new connection or open an existing connection (HyperTerminal):
1 From the Windows Control Panel, select Device Manager.
2 Connect using the USB COM port and Detect Carrier Loss option.
• Select Connect To > Connect using: pick a COM port from the list.
• Select the Detect Carrier Loss check box.
The Device Manager page should show "Ports (COM & LPT)" with an entry entitled "Disk Array USB Port (COMn)"—where n is
your system's COM port number.
3 Set network port IP addresses using the CLI procedure.
To restore a hung connection when the MC is restarted (any supported terminal emulator):
1 If the connection hangs, disconnect and quit the terminal emulator program.
a Using Device Manager, locate the COMn port assigned to the Disk Array Port.
b Right-click on the hung Disk Array USB Port (COMn and select Disable.
c Wait for the port to disable.
2 Right-click on the previously hung—now disabled—Disk Array USB Port (COMn), and select Enable.
3 Start the terminal emulator and connect to the COM port.
144 Connecting through the CLI port using a serial cable