Dell EMC ME4 Series Owner's Manual page 120

Number Severity
496 Warning
Warning
501 Error
502 Warning
Info.
503 Info.
504 Info.
120 Events and event messages
Description/Recommended actions
– Check for disconnected SAS cables in the bad path. If no cables are disconnected, replace the cable
connecting to the ingress port in the most-upstream enclosure with reported failures. If that does not
resolve the problem, replace other cables in the bad path, one at a time until the problem is resolved.
– If that does not resolve the problem, replace the expansion modules that are in the bad path. Begin
with the most-upstream module that is in an enclosure with reported failures. If that does not resolve
the problem, replace other expansion modules (and the controller module) upstream of the affected
enclosure(s), one at a time until the problem is resolved.
– If that does not resolve the problem, the fault is probably in the enclosure midplane. Replace the
chassis FRU of the most-upstream enclosure with reported failures. If that does not resolve the
problem and there is more than one enclosure with reported failures, replace the chassis FRU of the
other enclosures with reported failures until the problem is resolved.
An unsupported disk type was found.
Recommended actions:
• Replace the disk with a supported type.
An unsupported disk vendor was found.
Recommended actions:
• Replace the disk with a disk that is supported by your system vendor.
The enclosure hardware is not compatible with the I/O module firmware.
The Expander Controller firmware detected an incompatibility with the midplane type. As a preventive
measure, disk access was disabled in the enclosure.
Recommended actions:
• Update the storage system to the latest firmware.
The indicated SSD has 5% or less of its life remaining.
This event will be logged again as the device approaches and reaches its end of life.
Recommended actions:
• Be sure you have a spare SSD of the same type and capacity available.
• If a spare is available, it is recommended to replace the SSD now.
The indicated SSD has 20% or less of its life remaining.
This event will be logged again with a severity of Warning as the SSD further approaches its end of life.
Recommended actions:
• Obtain a replacement SSD of the same type and capacity if you do not already have one available.
The Intelligent BackEnd Error Monitor (IBEEM) has discovered that continuous errors are being reported for
the indicated PHY.
IBEEM logged this event after monitoring the PHY for 30 minutes.
Recommended actions:
• No action is required.
Service debug access to the system has been enabled or disabled by a user. Allowing service debug access
may have security implications. After the diagnosis is complete you may want to disallow such access.
Recommended actions: