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SCv2000 and SCv2020 Storage System
Owner's Manual
Regulatory Model: E09J, E10J
Regulatory Type: E09J001, E10J001

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Summary of Contents for Dell EMC SCv2000

  • Page 1 SCv2000 and SCv2020 Storage System Owner’s Manual Regulatory Model: E09J, E10J Regulatory Type: E09J001, E10J001...
  • Page 2: About This Guide

    Preface About this Guide This guide describes how to perform service and maintenance on the SCv2000/SCv2020 storage system. Revision History Document Number: 3CC1P Revision Date Description April 2015 Initial release July 2015 Input editing changes June 2016 Updated pre-replacement procedures and clarified requirements...
  • Page 3 Provides instructions for getting started with Windows PowerShell cmdlets and scripting objects that interact with the Storage Center using the PowerShell interactive shell, scripts, and PowerShell hosting applications. Help for individual cmdlets is available online. • Dell Storage Manager Administrator’s Guide Provides instructions for using the Data Collector Manager and the Dell Storage Manager Client.
  • Page 4 Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
  • Page 5: Table Of Contents

    SCv2000/SCv2020 Storage System Hardware....................... 7 SCv2000/SCv2020 Storage System Front-Panel Features and Indicators............7 SCv2000/SCv2020 Storage System Back-Panel Features and Indicators............8 SCv2000/SCv2020 Storage System Storage Controller Features and Indicators ..........9 SCv2000/SCv2020 Storage System Drives......................14 2 Replacing SCv2000/SCv2020 Storage System Components............15 Safety Precautions................................15...
  • Page 6 Technical Specifications..............................34 Contents...
  • Page 7: About The Scv2000/Scv2020 Storage System

    SCv2000/SCv2020 Storage System Front-Panel Features and Indicators The front panel of the SCv2000/SCv2020 contains power and status indicators, a system identification button, and a unit ID display. In addition, the hard drives are installed and removed through the front of the storage system chassis.
  • Page 8: Scv2000/Scv2020 Storage System Back-Panel Features And Indicators

    Can have up to 12 3.5-inch or 24 2.5-inch SAS hard drives. SCv2000/SCv2020 Storage System Back-Panel Features and Indicators The back panel of the SCv2000/SCv2020 contains the storage controller indicators and power supply indicators. Figure 2. SCv2000/SCv2020 Storage System Back-Panel View Item...
  • Page 9: Scv2000/Scv2020 Storage System Storage Controller Features And Indicators

    Channel Front-End Ports The following figures show the features and indicators on a storage controller with Fibre Channel front-end ports. Figure 3. SCv2000/SCv2020 Storage System Storage Controller with Four 8 Gb Fibre Channel Front-End Ports About the SCv2000/SCv2020 Storage System...
  • Page 10 Figure 4. SCv2000/SCv2020 Storage System Storage Controller with Two 16 Gb Fibre Channel Front-End Ports Item Control/Feature Icon Description Battery status indicator • Blinking green (on 0.5 sec. / off 1.5 sec.) – Battery heartbeat • Fast blinking green (on 0.5 sec. / off 0.5 sec.) – Battery is charging •...
  • Page 11 The following figures show the features and indicators on a storage controller with iSCSI front-end ports. Figure 5. SCv2000/SCv2020 Storage System Storage Controller with Four 1 GbE iSCSI Front-End Ports Figure 6. SCv2000/SCv2020 Storage System Storage Controller with Two 10 GbE iSCSI Front-End Ports...
  • Page 12 Two iSCSI ports (Slot 1/Port 1 and Slot 1/Port 2) with two LEDs per port Mini-SAS port B (Slot 2/Port 2) Back-end expansion port B Mini-SAS port A (Slot 2/Port 1) Back-end expansion port A About the SCv2000/SCv2020 Storage System...
  • Page 13 SCv2000/SCv2020 Storage System Storage Controller with Front- End SAS Ports The following figure shows the features and indicators on a storage controller with front-end SAS ports. Figure 7. SCv2000/SCv2020 Storage System Storage Controller with Four 12 Gb Front-End SAS Ports Item Control/Feature...
  • Page 14: Scv2000/Scv2020 Storage System Drives

    The SCv2000/SCv2020 storage system supports only Dell Enterprise hard disk drives (HDDs) and Dell Enterprise solid-state drives (eSSDs). The drives in the SCv2000 storage system are installed horizontally. The drives in the SCv2020 storage system are installed vertically. The indicators on the drives provide status and activity information.
  • Page 15: Replacing Scv2000/Scv2020 Storage System Components

    Follow these safety precautions when installing an SCv2000/SCv2020 storage system: • Dell recommends that only individuals with rack-mounting experience install an SCv2000/SCv2020 storage system in a rack. • The rack construction must support the total weight of the installed expansion enclosures. The design should incorporate stabilizing features suitable to prevent the rack from tipping or being pushed over during installation or in normal use.
  • Page 16: Electrostatic Discharge Precautions

    To ensure proper storage system cooling, hard drive blanks must be installed in any hard drive slot that is not occupied. Pre-Replacement Procedures Perform the procedures described in this section before replacing a component of the SCv2000/SCv2020 storage system. Send Diagnostic Data Using Dell SupportAssist Use Dell SupportAssist to send diagnostic data to Dell Technical Support Services.
  • Page 17: Put The Storage Center Into Maintenance Mode

    3. Select Shutdown from the first drop-down menu. CAUTION: Shutting down the storage system results in a system outage. 4. Click OK. After the storage system shuts down, unplug the power cables from the power supply/cooling fan modules. Replacing SCv2000/SCv2020 Storage System Components...
  • Page 18: Replacing The Front Bezel

    7. Secure the bezel with the keylock. Replacing Power Supply/Cooling Fan Modules The SCv2000/SCv2020 storage system supports two hot-swappable power supply/cooling fan modules. The cooling fans that cool the storage system and the power supplies are integrated into the power supply/cooling fan module and cannot be replaced separately.
  • Page 19: Identifying The Failed Cooling Fan

    2. Click the Hardware tab. 3. In the Hardware tab navigation pane, select and expand the Storage Center. 4. In the Hardware Alerts area, find the hardware alert that identifies the expansion enclosure with the failed cooling fan. Replacing SCv2000/SCv2020 Storage System Components...
  • Page 20: Replace A Power Supply/Cooling Fan Module

    Use this procedure to replace a failed power supply/cooling fan module. Prerequisites Use SupportAssist to send diagnostic data to Dell Technical Support Services. About this task You can replace power supply/cooling fan modules one at a time without shutting down the storage system. Replacing SCv2000/SCv2020 Storage System Components...
  • Page 21 7. In the Dell Storage Manager , make sure that the replacement power supply/cooling fan module is recognized and shown as up and running. Next steps Use SupportAssist to send diagnostic data to Dell Technical Support Services. Replacing SCv2000/SCv2020 Storage System Components...
  • Page 22: Replacing Hard Drives

    The Storage Center identifies drives as XX-YY, where XX is the unit ID of the storage system, and YY is the drive position inside the storage system. • The SCv2000 holds up to 12 drives, which are numbered from left to right in rows starting from 0 at the top-left drive. Figure 16. SCv2000 Storage System Drive Numbering •...
  • Page 23: Replace A Hard Drive

    Use this procedure to replace a failed hard drive. Prerequisites Use SupportAssist to send diagnostic data to Dell Technical Support Services. About this task Hard drives can be replaced without shutting down the storage system. Replacing SCv2000/SCv2020 Storage System Components...
  • Page 24 Use SupportAssist to send diagnostic data to Dell Technical Support Services. Installing Hard Drives in a Storage System The SCv2000/SCv2020 storage system is shipped with the drives installed. Empty drive blanks are inserted in any unused slots. Prerequisites Use these instructions if you have purchased new hard drives for your SCv2000/SCv2020 storage system.
  • Page 25: Replacing The Storage Controller Battery

    Use SupportAssist to send diagnostic data to Dell Technical Support Services. About this task Storage controller batteries can be replaced without shutting down the storage system. Steps 1. Press the release tab and then slide the battery out of the storage controller. Replacing SCv2000/SCv2020 Storage System Components...
  • Page 26: Replacing A Storage Controller

    Use SupportAssist to send diagnostic data to Dell Technical Support Services. Replacing a Storage Controller The SCv2000/SCv2020 storage system supports redundant hot-swappable storage controllers. Storage controllers provide the following data path and storage management functions for the storage system: •...
  • Page 27: Replace A Single Storage Controller

    1. Use SupportAssist to send diagnostic data to Dell Technical Support Services. 2. Shut down the storage controller using the Dell Storage Manager . About this task Storage controllers can be replaced one at a time without shutting down the storage system. Replacing SCv2000/SCv2020 Storage System Components...
  • Page 28 In the Hardware tab navigation pane, expand the enclosure. c) Select Temperature Sensors. d) In the right pane, right-click the sensor, then click Request Swap Clear. e) Select I/O Modules. f) In the right pane, right-click the module, then click Request Swap Clear. Replacing SCv2000/SCv2020 Storage System Components...
  • Page 29: Replace Both Storage Controllers In Succession

    Align the battery with the slot on the storage controller. b) Slide the battery into the storage controller until the release tab clicks into place. 7. Insert the replacement storage controller into the chassis until it is fully seated. Replacing SCv2000/SCv2020 Storage System Components...
  • Page 30: Replace Both Storage Controllers Simultaneously

    2. Shut down the storage controller using the Dell Storage Manager . About this task Use this procedure to replace rack rails. NOTE: Replacing rack rails must be performed during a scheduled maintenance window when the Storage Center system is unavailable to the network. Replacing SCv2000/SCv2020 Storage System Components...
  • Page 31: Post-Replacement Procedures

    Post-Replacement Procedures After replacing a component in the SCv2000/SCv2020 storage system, start up the storage system (if it was previously shut down) and use SupportAssist to send diagnostic data to Dell Technical Support Services. Then return the system to normal operation by disabling maintenance mode.
  • Page 32: Troubleshooting Scv2000/Scv2020 Storage System Components

    1. Check the status of the storage controller using Storage Manager Client. 2. Check the position of the storage controllers. The storage controller with the lower HSN should be on the top, and the storage controller with the higher HSN should be on the bottom. Troubleshooting SCv2000/SCv2020 Storage System Components...
  • Page 33 Shut down the storage controller. b) Reseat the cables on the storage controller. c) Restart the storage controller. d) Recheck the link status indicators. If the link status indicators are not green, replace the cables. Troubleshooting SCv2000/SCv2020 Storage System Components...
  • Page 34: Scv2000/Scv2020 Storage System Technical Specifications

    SCv2000/SCv2020 Storage System Technical Specifications Technical Specifications The technical specifications for the SCv2000/SCv2020 storage systems are shown in the following tables. Drives SAS hard drives SCv2000: Up to 12 3.5-inch SAS hot-swappable hard drives (6.0 Gbps) SCv2020: Up to 24 2.5-inch SAS hot-swappable hard drives (6.0 Gbps)
  • Page 35 Voltage 100–240 VAC (7.6–3.0 A) Heat dissipation SCv2000: 65 W at 230 VAC and 99 W at 115 VAC SCv2020: 65 W at 230 VAC and 99 W at 115 VAC Maximum inrush current Under typical line conditions and over the entire system ambient operating range, the inrush current...
  • Page 36 Half-sine shock 30 G +/- 5% with a pulse duration of 10 ms +/- 10% (all sides) Altitude Operating 0 m to 3,048 m (0 ft to 10,000 ft) Storage –300 m to 12,000 m (–1000 ft to 39,370ft) Airborne Contaminant Level Class G1 or lower as defined by ISA-S71.04-1985 SCv2000/SCv2020 Storage System Technical Specifications...

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Scv2020

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