Limited Warranty - Dean 2020E Installation & Operation Manual

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Table Of Contents

Table of Contents

1. WARRANTY AND REMEDY

A. NEW EQUIPMENT. Dean Industries warrants its fryers and equipment to be free from defects in materials

and workmanship. Dean's obligation under this warranty shall be limited to replacing or repairing, at the

Company's discretion, without charge to Buyer any part found to be defective, and expenses incurred for

freight and materials for the installation or repair of such part for a period of one (1) year from the date of

Buyer's purchase, initial start-up of the equipment or eighteen (18) months from the date of shipment from the

factory, whichever is sooner. The following conditions must be met to exercise this warranty

Buyer must promptly notify the Company of any such defect(s) in writing;

Notification must occur during the first (1st) year from the date of purchase or initial equipment start-

up, or eighteen (18) months from the date of shipment from the factory, whichever is sooner;

Warranty work must be performed by a factory authorized service company;

Factory authorization must be obtained before work is performed (non-stocking Maintenance &

Repair Centers);

Factory pays freight one way only'

Factory pays straight time service rates only.

Dean's obligation to pay for labor shall only be provided to buyers within the continental United States, Alaska,

Hawaii and Canada. Dean's one (1) year labor warranty includes authorized service agent travel time up to

three (3) hours and mileage up to 100 miles. Any travel time or mileage in excess of the above shall be

Buyer's responsibility. The Factory shall make no allowance for repairs or alterations made by Buyer unless

made with Factory's prior written consent.

B. REPLACEMENT PARTS. Any replacement part, except lamps and fuses, which proves to be defective in

material or workmanship within ninety (90) days from the date of replacement part installation will be repaired

or replaced without charge, FOB Authorized Distributor. This warranty covers only the repair or replacement of

the defective part and does not include any labor charges for the removal and installation of any part or travel

or other expense incidental to the repair or replacement of a part. Dean will not be responsible for problems

found to be caused by use of a non-OEM part or replacement of a defective part with other than a factory OEM

part.

2. LIMITATION OF COMPANY'S LIABILITY.

handling, improper installation, abuse, misuse, or harsh chemical action, nor shall it extend to any unit from which

the serial number has been removed or altered, or modifications made by unauthorized service personnel or damage

by flood, fire or other acts of God. Adjustment such as calibrations, leveling, tightening of fasteners or plumbing or

electrical connections normally associated with original installation are the responsibility of the dealer, the

owner/user, or the installer and not that of the Company.

The Company shall not be liable, directly or indirectly, under any circumstances for consequential or individual

damages, including, but not limited to: (i) any loss of business or profits; and (ii) labor, material or other changes,

claims, losses or damages incurred or suffered from, in connection with or in consequence of a claimed defective

product or parts or the working upon, alterations, or repair of any such claimed defective product or parts by persons

or firms other than the Company.

3. LIMITATION OF ACTIONS.

covered herein must be commenced by Buyer within one (1) year after Buyer's cause of action has occurred.

4. THIS WARRANTY APPLIES TO ORIGINAL BUYER ONLY AND IS NOT TRANSFERABLE.

5. INFORMATION ON WARRANTY PROCEDURES.

contact Dean Industries at (310) 353-5000; Toll Free (800) 995-1210.

6. FRY VESSEL WARRANTY

SM35

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All other Cool Zone Fryers