Update The Retinavue 100 Imager Software - Welch Allyn RetinaVue 100 Imager Directions For Use Manual

38 Using the RetinaVue 100 Imager

Update the RetinaVue 100 Imager software

Note
Note
Before you begin, you will need the following :
• A SD card to transfer the downloaded software update to the RetinaVue 100 Imager.
• A computer with an Internet connection.
• The RetinaVue 100 Imager you plan to update.
• The docking station charger with a USB cable connected to the power source.
1. Power down the RetinaVue 100 Imager and remove the SD card.
2. Insert the SD card into an open SD card reader port on the computer.
3. Download the software update from www.RetinaVue.com and transfer the software
update to a computer.
4. Transfer the software update from the computer to the SD card.
5. Remove the SD card from the computer.
6. Insert the SD card into the RetinaVue 100 Imager.
7. Place the RetinaVue 100 Imager on the docking station charger, connect to the
power source, and then power up the RetinaVue 100 Imager.
8. After the RetinaVue 100 Imager boots up, confirm the software upgrade.
a. Touch Settings.
b. Touch About to view the software version.
Troubleshooting software updates
Note
Power loss during software update:
• If a power loss occurs during the software update or if there are hardware issues,
the RetinaVue 100 Imager posts a blank screen. Remove the battery, reinstall it, and
restart RetinaVue 100 Imager. By performing this power cycle, the RetinaVue 100
Imager reverts to a previous version of software. Repeat the steps to perform the
update again.
Corrupted software files:
• If the software update on the SD card is corrupted, the RetinaVue 100 Imager
displays a failed update error message indicating that the RetinaVue 100 Imager is
unable to load the software from the SD card. Remove the SD card, reformat it on a
PC. Repeat the steps to perform the update again.
Patient list changes will only be made to the RetinaVue 100 Imager after it
is undocked from the docking station charger. (Transferring patient list
information requires the optional RetinaVue Network software.)
DICOM files will be available to the RetinaVue Network once the RetinaVue
100 Imager is docked.
CAUTION Do NOT remove the SD Card or the power source from the
device during boot up.
You are ready to use the updated software.
The RetinaVue 100 Imager boots up normally after a successful software
update, however if a software update fails, the RetinaVue 100 Imager
displays a failed update error message.
Welch Allyn RetinaVue™ 100 Imager