Troubleshooting Guide - Victrola VTA-800B Instruction Manual

Symptom
Unit will not power on.
•
No sound output from
•
speakers.
Noise/Distortion in
•
sound output.
Unit fails to respond.
•
CD stops immediately
•
after starting, or unit
pauses or stops during
play.
No sound.
•
CD playback is noisy, or
•
playback stops or skips.
CD tray will not open.
•
Buttons are not
•
functioning correctly.
Decline in turntable
•
audio performance.
No sound.
•
No sound.
•
Sound is garbled.
•
Unable to pair with a
•
Bluetooth device.

Troubleshooting Guide

Possible Cause
Unit is unplugged.
•
The volume level is set too low.
•
The input selector does not
•
match the playback source.
The unit is too close to a TV set or
•
another interfering device.
It might result from external factors
•
such as ESD (Electro-static
discharge).
The CD is inserted upside down.
•
The CD is dusty or dirty or there is
•
condensation on the CD.
The CD player is paused.
•
The CD is scratched, damaged or
•
warped.
The disc is very dirty.
•
The unit is not in CD mode.
•
The unit is processing information
•
("--- Busy" is displayed)
The unit needs to be restarted
•
The turntable stylus is worn out.
•
Your device's and/or the unit's
•
volume not turn up.
The unit is not in Bluetooth Mode.
•
Your device's and/or the unit's
•
volume not turn up.
Your device is too far from the unit
•
or there is some obstacle between
your device and the unit.
Your device's and/or the unit's
•
volume is not adjusted properly.
Your device doesn't have
•
Bluetooth connectivity.
The Bluetooth pairing was not
•
successful.
13
Solution
Connect the unit to the AC
•
power supply.
Adjust the volume.
•
Select the correct input
•
source.
Turn off the TV or other
•
appliance, and relocate the
unit.
Disconnect the power cord
•
and external audio device.
Re-plug the power cord after
one minute.
Insert the CD with the
•
printed side right-side up.
Carefully clean and dry the
•
CD.
Press the PLAY/PAUSE
•
button.
Replace CD with an
•
undamaged one.
Carefully clean the CD.
•
Select CD mode.
•
Wait until the unit finishes
•
processing.
Turn the unit off, then on
•
again.
Replace the stylus.
•
Turn up the volume on your
•
portable device and/or the
unit.
Ensure the unit is switched
•
to "bt" mode.
Turn up the volume on your
•
portable device and/or the
unit.
Move your Bluetooth device
•
closer to unit.
Turn off your Bluetooth
•
device and unit then power
them both back on.
Turn down the volume on
•
your device and/or the unit.
Confirm that your device is
•
Bluetooth compatible.
Repair the unit and device
•
again.