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Troubleshooting
Problem
1. No Display on PC Board
2. PC Board does not display correct time of day
4. Control valve regenerates at wrong time of day
5. Time of day flashes on and off
6. Control valve does not regenerate
automatically when the REGEN button is
depressed and held.
7. Control valve does not regenerate
automatically but does when the REGEN
button is depressed and held.
Possible Cause
a. No power at electric outlet
b. Control valve Power Adapter not plugged
into outlet or power cord end not
connected to PC board connection
c. Improper power supply
d. Defective Power Adapter
e. Defective PC Board
a. Power Adapter plugged into electric outlet
controlled by light switch
b. Tripped breaker switch and/or tripped GFI
c. Power outage
d. Defective PC Board
a. Meter is not connected to meter
connection on PC Board
b. Restricted/ stalled meter turbine
c. Meter wire not installed securely into three
pin connector
d. Defective meter
e. Defective PC Board
a. Power outage
b. Time of day not set correctly
c. Time of regeneration set incorrectly
d. Control valve set at "on 0" (immediate
regeneration)
e. Control valve set at "NORMAL + on 0"
(delayed and/ or immediate)
a. Power outage
a. Broken drive gear or drive cap assembly
b. Broken Piston Rod
c. Defective PC Board
a. Meter is not connected to meter
connection on PC Board
b. Restricted/ stalled meter turbine
c. Incorrect programming
d. Meter wire not installed securely into three
pin connector
e. Defective meter
f. Defective PC Board
38
Solution
a. Repair outlet or use working outlet
b. Plug Power Adapter into outlet or
connect power cord end to PC Board
connection
c. Verify proper voltage is being delivered
to PC Board
d. Replace Power Adapter
e. Replace PC Board
a. Use uninterrupted outlet
b. Reset breaker switch and/ or GFI
switch
c. Reset time of day. If PC Board has
battery back up present the battery
may be depleted. See Front Cover
and Drive Assembly drawing for
instructions.
d. Replace PC Board
a. Connect meter to three pin connection
labeled METER on PC Board
c. Remove meter and check for rotation
or foreign material
c. Verify meter cable wires are installed
securely into three pin connector
labeled METER
d. Replace meter
e. Replace PC Board
a. Reset time of day. If PC Board has
battery back up present the battery
may be depleted. See Front Cover
and Drive Assembly drawing for
instructions.
b. Reset to correct time of day
c. Reset regeneration time
d. Check programming setting and reset
to NORMAL (for a delayed regen time)
e. Check programming setting and reset
to NORMAL (for a delayed regen time)
a. Reset time of day. If PC Board has
battery back up present the battery
may be depleted. See Front Cover
and Drive Assembly drawing for
instructions.
a. Replace drive gear or drive cap
assembly
b. Replace piston rod
c. Defective PC Board
a. Connect meter to three pin connection
labeled METER on PC Board
b. Remove meter and check for rotation
or foreign material
c. Check for programming error
d. Verify meter cable wires are installed
securely into three pin connector
labeled METER
e. Replace meter
f. Replace PC Board
PWSRTA Twin Alternating Series Softeners
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