Watts PWS20 Series Installation, Operation And Maintenance Manual

Watts PWS20 Series Installation, Operation And Maintenance Manual

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IOM-WQ-PWS20_PWS20-2_PWS20-P
Installation, Operation and Maintenance
2" Commercial Water Softeners
Series: PWS20, PWS20-2 & PWS20-P
PWS20 Simplex Systems
PWS20-2 Duplex Alternating Systems
PWS20-P Duplex, Triplex and Quadplex
Progressive Systems

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  • Page 1 IOM-WQ-PWS20_PWS20-2_PWS20-P Installation, Operation and Maintenance 2" Commercial Water Softeners Series: PWS20, PWS20-2 & PWS20-P PWS20 Simplex Systems PWS20-2 Duplex Alternating Systems PWS20-P Duplex, Triplex and Quadplex Progressive Systems...
  • Page 2 Congratulations on your purchase of this Watts commercial water softening solution. ® You have made a great choice to protect your plumbing system against the damaging effects of hard water. This system has been engineered for trouble free operation and produced using top quality components. Simple programming, corrosion resistant mineral tank(s) and an easy to service design ensures this system will be durable and easy to maintain.
  • Page 3: Safety Information

    If you are unsure about installing your Watts water softener • To disconnect power, unplug the AC adapter from its power contact a Watts representative or consult a professional water source.
  • Page 4: Table Of Contents

    Introduction Table of Contents Page Safety Information ........3 Principals of Softening- Ion Exchange How To Use This Manual .
  • Page 5: Project Data Sheet

    Project Data Sheet Job Details Job Number: _____________________________________________ Model Number: __________________________________________ Water Hardness: _______________ppm or gpg Capacity Per Unit: Mineral Tank Size: _____________Diameter: _____________ Height: Salt Setting per Regeneration: Regenerant Flow:_____________Upflow _____________ Downflow 1. Meter Size: A. 3/4" Paddle Wheel B.
  • Page 6: System Specifications

    System Specifications Dimensions - Weights PWS20-2 PWS20 & PWS20-P SIDE SIDE FRONT FRONT NOTICE Dimensional data is for a single mineral tank system ONLY. PWS20-P models are composed of multiple PWS20 systems. See Space Required in table below. Series PWS20 & PWS20-P MODEL NO.
  • Page 7 System Specifications Ordering Information for 2" Simplex and Duplex Alternating Softeners SPACE REQUIRED WEIGHT ORDERING CODES DESCRIPTION MODEL NO. D X W X H PWS20131D11 7100031 3 Cubic Foot 2" Simplex Softener with Flow Meter 18" x 39" x 87" PWS20131E11 7100032 4 Cubic Foot 2"...
  • Page 8: Set Up

    Hardness (maximum) ... Depends on customer’s series number. If any components are missing or damaged acceptable hardness contact your Watts representative. If they can not be reached leakage level contact Watts customer service at 1-800-224-1299.
  • Page 9: System Installation

    O-ring applica- ing this step, seat the top of the distributor tube inside the tions. Watts recommends Ordering Code #7300948 Silicone Lubricant. The use of other types of lubricants may attack distributor port located on the bottom of the control valve the control’s plastic or rubber components.
  • Page 10: Start Up Instructions

    8*. Install an inlet water sample port in the supply line and close it. 3. Check for leaks and repair as needed. 9*. If risk of vacuum exists, install Watts # 0556031 vacuum 4. Plug the power cord of the control valve into an electrical relief valve in the supply line to protect the system against outlet to energize system.
  • Page 11: Installation Diagrams Series Pws20 Simplex Systems

    & install vacuum relief valve Watts ordering code # 0556031 on inlet line. Drain and Brine Connection Detail 9. Brine tank dimensions shown on table are factory selected for use with the specified system size.
  • Page 12: Installation Diagrams Series Pws20-2 Duplex Alternating Systems

    Installation Diagrams - Series PWS20-2 Duplex Alternating Systems Top View Side View Front View...
  • Page 13: Installation Diagrams Series Pws20-P Progressive 2-4 Tank Systems

    Installation Diagrams - Series PWS20-P Progressive 2-4 Tank Systems Top View Side View Front View...
  • Page 14: Controller Electrical Connections

    Controller Electrical Connections Power Supply Connections Network / Communication Cables and Connections Installing the Power Supply: Note: Power Supply includes a harness with 2 black wires Use a shielded CAT5 Network/Communication cable. that connect to circuit board, see page 15. Connect the network/communication cable first before programming.
  • Page 15: Wiring Diagram

    Wiring Diagram 44403 Rev A...
  • Page 16: Nxt2 Controller Programming And Operation

    NXT2 Controller Programming and Operation Features This system uses the NXT2 controller which is capable of operating single or multi-tank systems. On-screen multilingual support: English, Francais, Deutsch, Italiano, Espanol, Nederlands, Portugues • Time of day super capacitor backup for 12-hour power loss •...
  • Page 17: Controller Display

    Controller Display...
  • Page 18: Controller Operation

    Controller Operation Setting the Time of Day Note: Set Time of Day on any unit and the rest of the units in the system will update the Time of Day automatically. 1. Press and hold the Up button for 2 seconds. The “Time” value is displayed.
  • Page 19: Controller Features

    Controller Features Remote Lock Regeneration Types The controller does not allow the unit/system to go into Softener/Filter Meter Delayed - When volume remaining Regeneration until the Regeneration Lockout Input signal to the reaches zero and the scheduled regeneration time is reached unit is cleared.
  • Page 20 Controller Features Push Settings System 8 (2 Units) Alternating Delayed The ability to transmit user settings from one unit to all other con- Immediate Transfer Delayed Regeneration One tank online sup- nected units. Select the desired Master Programming settings plying treated water, one tank in Standby. Only #1 control will on one unit then push the same settings to all other connected monitor its flow meter/sensor input.
  • Page 21: Master Programming Mode Flow Chart

    Master Programming Mode Flow Chart Example: On: View settings without the ability to alter settings. Off: User has ability to alter settings. Before entering Master Programming, please contact your local professional water dealer. Example: English, Francais, Duetsch, Italiano, Espanol, Nederlandse, Portugues NOTE: Depending on current option settings, some values Example: cannot be viewed or set.
  • Page 22: User Programming Mode Flow Chart

    Master Programming Mode User Programming Mode Flow Chart - Cont’d Flow Chart Example: User Programming Mode Range: 0 - 23 Hours 59 Minutes 1. Press and hold the Down and Up buttons simultaneously for 3 seconds to enter the User Programming mode. 2.
  • Page 23: Diagnostic Programming Mode Flow Chart

    Diagnostic Programming Mode Flow Chart Diagnostic Programming Mode Example: 1. Press and hold the Left button to enter Diagnostic Record of error events chronologically Programming mode. 2. To navigate, press the Extra Cycle button to advance to the next value. Press the Left button to retreat to the previous value. Example: 3.
  • Page 24: Time Of Day Programming Mode Flow Chart

    Time of Day Programming Mode Flow Chart Setting the Time of Day NOTE: Set Time of Day on any unit and the rest of the units in the system will update the Time of Day automatically. 1. Press and hold the Up button for 2 seconds. The “Time” value is displayed.
  • Page 25: Nxt2 Programming Parameters And Ranges

    NXT2 Programming Parameters and Ranges SYSTEM TYPE PROGRAMMING PARAMETER RANGES SOFTENER/ SOFTENER/ PROGRESSIVE TIME FILTER FILTER REGEN TYPE OF THE INTERLOCK SERIES ALTERNATING ALTERNATING ALTERNATING DEMAND METRIC CLOCK METERED METERED WEEK RECALL IMMEDIATE DELAYED Settings Review On, Off English Francais Deutsch Language Italiano...
  • Page 26: Replacing The Media

    Replacing the Media 15. Continue to siphon resin until it is completely evacuated from NOTICE the mineral tank. Gravel will clogged the siphon hose and, if Ion exchange resin may need to be replaced periodically it must be removed due to fouling, or to repair or replace a due to physical breakdown caused by chlorine/chloramine damaged distributor tube and screen, must be evacuated by disinfectants, or fouling caused by certain metals such as...
  • Page 27: Replacement Parts - Major System Components

    Replacement Parts - Major System Components MAJOR SYSTEM COMPONENTS ITEM NO. ORDERING CODES DESCRIPTION 68103837 K4018-NTH VALVE 2900/1650 120V HWBP FOR SIMPLEX MODELS W/ 16" & SMALLER MINERAL TANK 68103835 K4018-NT VLV 2900/1650 120V NHWBP FOR ALTERNATING & PROGRESSIVE MODELS W/ 16" & SMALLER MINERAL TANK 68103827 K4017-NTH VLV 2900/1710 120V HWBP FOR SIMPLEX MODELS W/ 18"...
  • Page 28 68100706 C1038 FIBERGLASS MINERAL TANK 36X72 ALMOND W/ 6" FLANGE TOP 7300100 A4000 SOFTENING RESIN MEDIA WATTS BRAND HIGH CAPACITY SAC NA FORM 1 CUBIC FOOT PER BAG 68100354 A7005A MEDIA GRAVEL #20 FLINT 0.625"X.125" 50 LBS PER BAG 7300102 A7006A MEDIA GRAVEL .25"X.125"...
  • Page 29: Replacement Parts - 2900 Upper Powerhead

    Replacement Parts - 2900 Upper Powerhead 2900 UPPER POWERHEAD ITEM NO. PART NUMBER DESCRIPTION 68104633 K4560410-NT UPPER POWERHEAD F/2900S 24V NXT2 W/ POWER SUPPLY, NO TIMER 68104575 K4560219-02 COVER FOR 2750 & 2900 UPPER POWER HEAD...
  • Page 30: Replacement Parts - Nxt2 Controller Assembly

    NXT2 Controller Assembly NXT2 CONTROLLER ASSEMBLY ITEM NO. PART NUMBER DESCRIPTION 68104777 K4562115 CONTROLLER ASSEMBLY NXT2...
  • Page 31: Nxt To Nxt2 Conversion Kit

    NXT to NXT2 Conversion Kit NXT TO NXT2 CONVERSION KIT ITEM NO. PART NUMBER DESCRIPTION 68104778 K4562121-01 CONTROLLER ASSY CONV KIT NXT TO NXT2 W/ 24V US POWER SUPPLY...
  • Page 32: Replacement Parts - 2900 Lower Powerhead

    Replacement Parts - 2900 Lower Powerhead 2900 LOWER POWERHEAD ITEM NO. PART NUMBER DESCRIPTION 68104635 K4560411-NT LOWER POWERHEAD F/ 2900S 24V NTXT2, NO COVER 68104574 K4560217-02 COVER FOR 2900 LOWER POWER HEAD ENVIRO...
  • Page 33: Replacement Parts - 2900S Control Valve Body

    Replacement Parts - 2900S Control Valve Body 2900S DOWNFLOW CONTROL VALVE BODY ASSEMBLY ITEM NO. ORDERING CODES DESCRIPTION VALVE BODY 2900S MACHINED, NPT U.S. TAP 7300795 K4561530 SEAL & SPACER KIT F/ 2900S UPPER 7300794 K4561540 PISTON ASSEMBLY DOWNFLOW F/ 2900S UPPER 7300798 K4560128 SEAL &...
  • Page 34: Replacement Parts - 1600 Brine System

    Replacement Parts - 1600 Brine System 1600 INJECTOR & BRINE VALVE ASSEMBLY ITEM NO. PART NUMBER DESCRIPTION 68104482 K4560020-25 BRINE FLOW CONTROL ASSEMBLY .25 GPM F/1600/3600 68104483 K4560020-50 BRINE FLOW CONTROL ASSEMBLY .50 GPM F/1600/3600 68104484 K4560022-100 BRINE FLOW CONTROL ASSEMBLY 1.0 GPM F/5600/9000 68104490 K4560029 BRINE VALVE SHORT STEM 1600/ NO FLOW CONTROLLER 68104493...
  • Page 35: Replacement Parts - 1650 Brine System

    Replacement Parts - 1650 Brine System 1650 INJECTOR & BRINE VALVE ASSEMBLY ITEM NO. PART NUMBER DESCRIPTION 68104474 K4560010-100 BRINE FLOW CONTROL ASSEMBLY 1.0 GPM F/1650 68104475 K4560010-50 BRINE FLOW CONTROL ASSEMBLY .50 GPM F/1650 68104476 K4560011 BRINE VALVE PLASTIC 1650 / NO FLOW CONTROLLER 68104477 K4560011-020 BRINE VALVE 1650 SHORT STEM W/ .50 GPM FLOW CONTROLLER 68104478...
  • Page 36: Replacement Parts - 1700 Brine System

    Replacement Parts - 1700 Brine System 1700 INJECTOR & BRINE VALVE ASSEMBLY ITEM NO. PART NUMBER DESCRIPTION 68104614 K4560381 PART 1700 INJECTOR ASSY .5 SPEC INJECTOR 68104209 K4514801-3CY INJECTOR NOZZLE #3C YELLOW 68104210 K4514801-4CG INJECTOR NOZZLE #4C GREEN 68104211 K4514801-5CW INJECTOR NOZZLE #5C WHITE 68104212 K4514801-6R INJECTOR NOZZLE #6C RED 68104213...
  • Page 37: Replacement Parts - 1710 Brine System

    Replacement Parts - 1710 Brine System 1710 BRINE VALVE ASSEMBLY ITEM NO. PART NUMBER DESCRIPTION 68104658 K4560605-20 BRINE VALVE 1710 F/2750 2900S VALVES W/ 2.0 GPM FLOW CONTROLLER 68104109 K4512085 FLOW CONTROL WASHER 1.2 GPM 68104110 K4512086 FLOW CONTROL WASHER 1.5 GPM 68104111 K4512087 FLOW CONTROL WASHER 2.0 GPM 68104112...
  • Page 38: Replacement Parts - 2" Stainless Steel Electronic Meter

    Replacement Parts - 2" Stainless Steel Mech/Electronic Meter 2 INCH STAINLESS STEEL METER ASSY ITEM NO. PART NUMBER DESCRIPTION 7300855 K4561934-10 METER ASSEMBLY COMPLETE 2" STAINLESS STEEL MECH/ELEC 68104199 K4514716 METER DOME PLASTIC FOR 2" METER W/ O-RING MECH/ELEC...
  • Page 39: Troubleshooting

    Troubleshooting Problem Cause Correction Water conditioner Electrical service to unit has been Assure permanent electrical service (check circuit breaker, GFCI, fails to regenerate interrupted fuse, plug, pull chain, or switch) Controller is defective Replace controller Power failure Reset time of day Softener delivers By-pass valve is open Close by-pass valve...
  • Page 40 Push correct system settings in Master Settings System Type Mismatch not match on Network Microcontroller Error Calibration or manufacturing test was Contact your Watts representative not performed 100 Days Without Regen 100 Days have expired without a regeneration Trigger a manual regeneration...
  • Page 41: Water Softener Flow Diagrams

    Water Softener Flow Diagrams - Down Flow Brining 1 Service Position 4 Slow Rinse Position 5 Rapid Rinse Position 2 Backwash Position 3 Brine Position 6 Brine Tank Refill Position...
  • Page 42 Water Softener Flow Diagrams - Up Flow Brining 1 Service Position 4 Backwash Position 2 Brine Position 5 Rapid Rinse Position 3 Slow Rinse Position 6 Brine Tank Fill Position...
  • Page 43: Flow Data And Injector Draw Rates - Down Flow

    Flow Data and Injector Draw Rates - Down Flow...
  • Page 44: Injector Nozzle And Throat Chart For 1600/1700 Brine Systems

    SO FAR AS IS CONSISTENT WITH APPLICABLE STATE LAW, ANY IMPLIED WARRANTIES THAT MAY NOT BE DISCLAIMED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL SHIPMENT. USA: T: (800) 224-1299 • F: (978) 794-1848 • Watts.com/PureWater Canada: T: (888) 208-8927 • F: (905) 332-7068 • Watts.ca/PureWater Latin America: T: (52) 55-4122-0138 •...

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