Polycom SoundStructure C16 Hardware Installation Manual page 51

Hardware Installation Guide for the Polycom SoundStructure
publicly from time to time for particular products, from the date of purchase from Polycom or its authorized
reseller.
Polycom's sole obligation under this express warranty shall be, at Polycom's option and expense, to repair
the defective product or part, deliver to Customer an equivalent product or part to replace the defective item,
or if neither of the two foregoing options is reasonably available, Polycom may, in its sole discretion, refund
to Customer the purchase price paid for the defective product. All products that are replaced will become
the property of Polycom. Replacement products or parts may be new or reconditioned. Polycom warrants
any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial
warranty period, whichever is longer.
Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment and it is
recommended that they be insured or sent by a method that provides for tracking of the package.
Responsibility for loss or damage does not transfer to Polycom until the returned item is received by
Polycom. The repaired or replaced item will be shipped to Customer, at Polycom's expense, not later than
thirty (30) days after Polycom receives the defective product, and Polycom will retain risk of loss or damage
until the item is delivered to Customer.
EXCLUSIONS. POLYCOM WILL NOT BE LIABLE UNDER THIS LIMITED WARRANTY IF ITS TESTING
AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT
DOES NOT EXIST OR RESULTS FROM:
● FAILURE TO FOLLOW POLYCOM'S INSTALLATION, OPERATION, OR MAINTENANCE
INSTRUCTIONS.
● UNAUTHORIZED PRODUCT MODIFICATION OR ALTERATION.
● UNAUTHORIZED USE OF COMMON CARRIER COMMUNICATION SERVICES ACCESSED
THROUGH THE PRODUCT.
● ABUSE, MISUSE, NEGLIGENT ACTS OR OMISSIONS OF CUSTOMER AND PERSONS UNDER
CUSTOMER'S CONTROL; OR
● ACTS OF THIRD PARTIES, ACTS OF GOD, ACCIDENT, FIRE, LIGHTING, POWER SURGES OR
OUTAGES, OR OTHER HAZARDS.
WARRANTY EXCLUSIVE. IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE,
CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR,
REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOM'S OPTION. TO THE
FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS
OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND
NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. POLYCOM NEITHER
ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
SUPPORT & SERVICE AGREEMENTS. If you purchased your product from a Polycom Authorized
Reseller, contact the Authorized Reseller for information about support and service agreements applicable
to your product.
For information on Polycom service, go to the Polycom web site www.polycom.com, products and services
menu, or call 1-800-765-9266, outside the US call 1-408-526-9000, or your local Polycom Office, as listed
on the Polycom Web site.
LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR
ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT
Polycom, Inc. 51