Returning The Syncserver S80; Repacking The Unit; Equipment Return Procedure - Microsemi SyncServer S80 User Manual

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Figure 5-1
show a typical captured LLDP frame, from which the IP address can be recovered.
Figure 5-1 • LLDP Frame Captured by Network Pack Analyzer..

Returning the SyncServer S80

You should return the equipment to Microsemi only after you have exhausted the troubleshooting
procedures described earlier in this chapter and Microsemi FTD Services and Support has advised you
to return the unit.
Note:
Please retain the original packaging for re-shipping the product. If the original packaging is not
available, contact Microsemi FTD Services and Support for assistance.

Repacking the Unit

Return all units in the original packaging. If the original packaging is not
available, contact Microsemi FTD Services and Support. Use standard
packing procedures for products being returned for repair to protect the
equipment during shipment. Connectors should be protected with connector
covers or the equipment should be wrapped in plastic before packaging.

Equipment Return Procedure

To return equipment to Microsemi for repair:
1. Call Microsemi FTD Services and Support at 888-367-7966 (toll-free in
USA only), 408-428-7907, or +49 700 3288 6435 in Europe, Middle East,
09 8- 007 77 -0 00 Re v. A
SyncServer S80 NTP User Guide
65

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