SonicWALL PRO 200 Installation Manual
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SonicWALL PRO 200 Installation Manual

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Summary of Contents for SonicWALL PRO 200

  • Page 1 SONICWALL Installation Guide...

  • Page 2: Table Of Contents

    Setting up your Management Station ..........21 Connecting the SonicWALL to the Network ..........23 Configuring your SonicWALL to Access the Internet ......23 Configuring the SonicWALL in NAT (Network Address Translation) Enabled Mode ....................24 Configuring NAT Enabled with PPPoE ..........31 Configuring NAT with DHCP Client Mode ..........36 Log into the SonicWALL Management Interface ........42...
  • Page 3 Applicable Services for SonicWALL Internet Security Appliances ....63 Activating Services Using mySonicWALL.com ........66 4 Hardware Description ..............67 SonicWALL PRO 200 and PRO 300 Front Panel ........67 SonicWALL PRO 200 and PRO 300 Back Panel ........68 SonicWALL PRO 100 Front Panel ............69 SonicWALL PRO 100 Back Panel ............70...

  • Page 4: About This Guide

    Quick Start Guide, if you have previous network experience and are familiar with getting connected to the Internet, then the Quick Start Guide provides abbreviated instructions on configuring your SonicWALL to access the Internet. If, at any time during the installation, you require assistance, refer to the following chapters for more information.
  • Page 5 If there is a defect in the hardware, SonicWALL will replace the product at no charge, provided that it is returned to SonicWALL with transportation charges prepaid. A Return Materials Authorization (RMA) number must be displayed on the outside of the package for the product being returned for replacement or the product will be refused.

  • Page 6: Quick Start Installation Guide

    Below are rear panel descriptions for each SonicWALL hardware platform. The SonicWALL TELE3 and SOHO3 models have a LAN port and WAN port. The PRO 100, PRO 200, and the PRO 300 have a LAN port, a WAN port, and a DMZ port. The QuickStart Guide covers only the LAN port and the WAN port.

  • Page 7: Check Package Contents

    • One Ethernet cable • One Crossover cable (labeled “Crossover”) • One 5 Volt DC power supply (SonicWALL TELE3, SOHO3, and PRO 100 models) -or- US only • One power cable (SonicWALL PRO 200 and PRO 300; If any items are missing from your package, contact SonicWALL, Inc. immediately.

  • Page 8: Installing The Sonicwall

    Plug the power input into the SonicWALL and the other end into a power outlet. If you are installing a PRO 200 or PRO 300, attach the power cable to the power input of the SonicWALL, and plug the other end into an AC power outlet. Use the power switch to turn on the SonicWALL.

  • Page 9: Check Link Leds

    WAN Link LED Test LED LAN Link LED The SonicWALL Test LED stays lit when the SonicWALL is powered on initially. It stays lit while the SonicWALL performs a series of diagnostic tests. Network Addressing Information In order to continue the installation of your SonicWALL, you need to obtain IP addressing information from your Internet Service Provider (ISP).

  • Page 10: Setting Up Your Management Station

    Setting Up Your Management Station You can manage your SonicWALL from any computer on your LAN. This computer is called the Management Station. Contacting the SonicWALL from your PC The SonicWALL is preconfigured with the IP address 192.168.168.168. To access the Management interface for the first time, you have to change the IP address of your computer to 192.168.168.200.
  • Page 11 Configure TCP/IP Settings Configure your computer IP address, subnet mask, and gateway IP address. If the Man- agement station is running Windows 2000, do the following: Note: Consult your operating system manuals for specific instructions on configuring network settings. 1. From the Start menu, select Settings, and then Network and Dial up Connections.

  • Page 12: Logging Into The Sonicwall

    Enter on your keyboard. Your Web browser must support JAVA and HTTP uploads in order to fully manage the SonicWALL. Internet Explorer 5.0 or higher, as well as Netscape Navigator 4.0 or higher, are recommended.
  • Page 13 Note: Once you have completed the Installation Wizard and restarted your SonicWALL, you can manage the SonicWALL by typing the LAN IP address of the SonicWALL into a Web browser. You must log into the SonicWALL with the User Name “admin”and the Password that you defined in the Installation Wizard.

  • Page 14: Configuring Computers On The Lan

    LAN. After the SonicWALL has restarted, change the network settings on the computers on the LAN. Each computer must be configured to get its IP address dynamically. On a Windows 2000 computer, do the following: 1.
  • Page 15 LAN. After the SonicWALL has restarted, change the network settings on the computers located on the LAN. Configure each computer with a static IP address from the range displayed in your configuration instructions.

  • Page 16: Introduction

    One Companion CD • One SonicWALL Internet Security Appliance User's Guide If an item is missing from the package, you can contact SonicWALL, Inc. by phone at (408) 752-7819 or submit a Web Support Form at <http://techsupport.sonicwall.com/ swtech.html>. Here are a few helpful guidelines for installing the SonicWALL appliance.

  • Page 17: Internet Service Provider (Isp) Information

    Internet Service Provider (ISP) Information To install your SonicWALL Internet Security appliance and connect to the Internet, you need the following IP addressing information from your ISP. ISP Contact Information • Telephone Number, if contact by phone__________________ or e-mail address if you contact your ISP via e-mail_________________________.

  • Page 18: Sonicwall Configuration Overview

    This is the default IP address of the SonicWALL. SonicWALL Configuration 3. Use the Wizard to configure the SonicWALL with the information from your ISP. If you have a single IP address assigned to you, enter it into the SonicWALL WAN IP Address field.
  • Page 19 Important: Do not set the computer IP address to be the same as the SonicWALL LAN IP Address. 7. Open your Web browser and see if you can access a Web site on the Internet. If so, you’ve successfully completed the configuration of your SonicWALL. If you cannot access the Internet, recheck the IP settings of your computer and your SonicWALL.

  • Page 20: Performing The Initial Configuration

    If you are installing a SonicWALL PRO 200 or a PRO 300, attach the power cable to the power input on the SonicWALL and the other end into an AC power outlet. Use the power switch to turn on the SonicWALL.

  • Page 21: Setting Up A Management Station

    SonicWALL or your computer. Setting Up a Management Station To access the SonicWALL Management interface, you must set up a PC on your LAN to be in the same subnet (network) as the SonicWALL. This computer is called the “Management Station”.

  • Page 22: Setting Up Your Management Station

    Station. The following steps describe how to configure the Management Station TCP/IP settings in order to initially access the SonicWALL. It is assumed that the Management Station can access the Internet through an existing connection. Note: If you are running Windows XP, consult your operating system documentation for configuring TCP/IP settings.
  • Page 23 The SonicWALL is pre-configured with the IP address “192.168.168.168". During the initial configuration, it is necessary to temporarily change the IP address of the Management Station to one in the same subnet as the SonicWALL. For initial configuration, set the IP address of the Management Station to "192.168.168.200".

  • Page 24: Connecting The Sonicwall To The Network

    Chapter 2, Installation, of the SonicWALL Internet Security Appliance User’s Guide. Network Address Translation (NAT) Enabled Using NAT to set up your SonicWALL eliminates the need for separate IP addresses for all computers on your LAN. It is a way to conserve IP addresses available from the pool of IPv4 addresses for the Internet.

  • Page 25: Configuring The Sonicwall In Nat (Network Address Translation) Enabled Mode

    Configuring the SonicWALL in NAT (Network Address Translation) Enabled Mode This section describes configuring the SonicWALL appliance in the NAT mode. If you are assigned a single IP address by your ISP, follow the instructions below. If you do not want to use NAT Enabled mode for your network, please follow the installation instructions for Standard mode in the SonicWALL Internet Security Appliance User’s Guide.
  • Page 26 SonicWALL. The Wizard provides a series of menu-driven instructions for setting the administrator password and configuring the settings necessary to access the Internet. Note: To bypass the Wizard, click Cancel. Then log into the SonicWALL Management Interface by entering the User Name "admin" and the Password "password".
  • Page 27 SonicWALLs from a central location. For more information about SonicWALL GMS, contact SonicWALL Sales at (408) 745-9600. 3. Do not select the Use Global Management System check box unless your SonicWALL is remotely managed by SonicWALL GMS. Click Next to continue.
  • Page 28 6. Select Assigned you a single static IP address, if your ISP has provided you with a single, valid IP address. You can configure the SonicWALL to use NAT with a single, static IP address. The advantages of Network Address Translation (NAT) are IP address conservation, and hiding your IP address from a public WAN such as the Internet.
  • Page 29 If you selected either NAT or Standard mode, the Getting to the Internet window is displayed. 8. Enter the IP address provided by your ISP in the SonicWALL WAN IP Address, WAN/ DMZ Subnet Mask, WAN Gateway (Router) Address, and DNS Server Addresses.
  • Page 30 SonicWALL LAN IP Address and the LAN Subnet Mask.The SonicWALL LAN IP Address is the private IP address assigned to the LAN port of the SonicWALL. The LAN Subnet Mask defines the range of IP addresses on the LAN. The default values provided by the SonicWALL work for most networks.
  • Page 31 Note:The final window provides important information to help configure the computers on the LAN. Click Print this Page to print the window information. 12. The SonicWALL takes 90 seconds to restart. During this time, the yellow Test LED is lit. Click Close to exit the SonicWALL Wizard.

  • Page 32: Configuring Nat Enabled With Pppoe

    Note: Be sure to have your network information including your WAN IP address, subnet mask, and DNS settings ready. This information is obtained from your ISP. Note: To bypass the Wizard, click Cancel. Then log into the SonicWALL Management Interface by entering the User Name "admin" and the Password "password".
  • Page 33 SonicWALLs from a central location. For more information about SonicWALL GMS, contact SonicWALL Sales at (408) 745-9600. 2. Do not select the Use Global Management System check box unless your SonicWALL is remotely managed by SonicWALL GMS. Click Next to continue.
  • Page 34 3. Select the appropriate Time Zone from the Time Zone menu. The SonicWALL internal clock is set automatically by a Network Time Server on the Internet. Click Next to continue. Connecting to the Internet The Connecting to the Internet screen lists the information required to complete the installation.
  • Page 35 7. Enter the User Name and Password provided by your ISP into the User Name and Password fields. Configuring LAN Network Settings 8. The Fill in information about your LAN window allows the configuration of the SonicWALL LAN IP Address and the LAN Subnet Mask.The SonicWALL LAN IP Address is Page 34...
  • Page 36 IP address assigned to the LAN port of the SonicWALL. The LAN Subnet Mask defines the range of IP addresses on the LAN. The default values provided by the SonicWALL work for most networks. If you do not use the default settings, enter the SonicWALL LAN settings and click Next to continue.

  • Page 37: Configuring Nat With Dhcp Client Mode

    Connecting to the Internet window. If the configuration is correct, click Next to proceed to the Congratulations window. Congratulations Note:The new SonicWALL LAN IP address, displayed in the URL field of the Congratulations window, is used to log in and manage the SonicWALL. 11. Click Restart to restart the SonicWALL.
  • Page 38 SonicWALL. The Wizard provides a series of menu-driven instructions for setting the administrator password and configuring the settings necessary to access the Internet. Note: To bypass the Wizard, click Cancel. Then log into the SonicWALL Management Interface by entering the User Name "admin" and the Password "password".
  • Page 39 SonicWALLs from a central location. For more information about SonicWALL GMS, contact SonicWALL Sales at (408) 745-9600. 3. Do not select the Use Global Management System check box unless your SonicWALL is remotely managed by SonicWALL GMS. Click Next to continue.
  • Page 40 5. Confirm that you have the proper network information necessary to configure the SonicWALL to access the Internet. Click the hyperlinks for definitions of the networking terms. Click Next to proceed to the next step.
  • Page 41 SonicWALL LAN IP Address and the LAN Subnet Mask.The SonicWALL LAN IP Address is the private IP address assigned to the LAN port of the SonicWALL. The LAN Subnet Mask defines the range of IP addresses on the LAN. The default values provided by the SonicWALL work for most networks.
  • Page 42 Connecting to the Internet window. If the configuration is correct, click Next to proceed to the Congratulations window. Congratulations Note:The new SonicWALL LAN IP address, displayed in the URL field of the Congratulations window, is used to log in and manage the SonicWALL. 10. Click Restart to restart the SonicWALL.

  • Page 43: Log Into The Sonicwall Management Interface

    Note:The final window provides important information to help configure the computers on the LAN. Click Print this Page to print the window information. The SonicWALL takes 90 seconds to restart. During this time, the yellow Test LED is lit. Click Close to exit the SonicWALL Wizard.
  • Page 44 Other SonicWALL general status information is displayed in this section relating to other features in the SonicWALL such as the type of network settings in use, log settings, content filter use, and if Stealth Mode is enabled on the SonicWALL.

  • Page 45: Basic Network Terminology And Configurations

    Basic Network Terminology and Configurations The above diagram depicts a simple home network solution with the SonicWALL Internet Security appliance. Note:The WAN IP address is an example of an IP address and does not reflect the actual IP address supplied by your ISP.

  • Page 46: Network Hardware Components

    Network Protocols The method that used to regulate a workstation’s access to a computer network to prevent data collisions. The SonicWALL uses the TCP/IP protocol. • TCP/IP - Internet Protocol, or "IP", provides connectionless data transfer over a TCP/IP network.

  • Page 47: Ip Addressing

    DNS - Domain Name System (DNS) is a protocol that matches Internet computer names to their corresponding IP addresses. By using DNS, a user can type in a computer name, such as www.sonicwall.com, instead of an IP address, such as 192.168.168.168, to access a computer.
  • Page 48 255.255.255.0 results in a sub network number of 123.45.67.0 and a device number of 89. The IP address numbers that are actually valid to use are those assigned by InterNIC. Otherwise, anyone could set up IP addresses that are duplicates of those at another company. SonicWALL Installation Guide Page 47...
  • Page 49 LAN IP addresses accessing the Internet until the appliance is rebooted. When a computer or other device connects to the LAN port of the SonicWALL, it is detected via broadcast and stores the computer or other device IP address in memory. If 5, 10, or 50 IP addresses have been stored in the SonicWALL, the SonicWALL does not permit any additional machines to access the Internet.
  • Page 50 Additionally, computers with two (2) Network Interface Cards (NIC) can take up two IP addresses. You must reconfigure your network to avoid these problems by turning off IP ® ® forwarding on Windows NT or Windows2000 servers using two NICs. SonicWALL Installation Guide Page 49...
  • Page 51 Page 50...

  • Page 52: Registering At Mysonicwall.com

    Registering at mySonicWALL.com After you complete the initial installation and configuration of your SonicWALL, you should register your SonicWALL Internet Security Appliance at http://www.mysonicwall.com. You must create a user account to activate and manage services, as well as access technical support, for all of your SonicWALL Internet Security Appliances.

  • Page 53: Creating A New User Account

    Creating a New User Account If you currently have a mySonicWALL.com user account, you can skip this section and proceed to Adding New Appliances or Services. 1. Type http://www.mysonicwall.com into your web browser. 2. As a new user, locate the statement, “If you are not a registered user, click here.” Click the link, and an information form appears.
  • Page 54 Personal Information 5. Complete the Personal Information section of the Registration form. Be sure to enter the correct e-mail address as the subscription code for your SonicWALL user account is e-mailed to you. The subscription code is necessary to activate your account.
  • Page 55 • Yes, I would like to be a Beta Tester. • No, I do not want to be contacted by SonicWALL via e-mail. • I would like to receive security alerts from SonicWALL. • I would like to receive product information from SonicWALL.
  • Page 56 Write your subscription code below. Subscription code:________________________________ 11. Type the subscription code you received via e-mail into the Subscription Code field, and click Submit. Your Account Management interface appears and you can now SonicWALL Installation Guide Page 55...

  • Page 57: Problems Creating A Mysonicwall.com User Account

    SonicWALL Internet Security appliances or services. You can also delete or move appliances from your user account. Problems Creating a MysonicWALL.com user Account? If you’re having trouble creating a user account on the mySonicWALL.com website, be sure to check the following items in your browser: •...

  • Page 58: Registering Your Sonicwall Internet Security Appliance

    To register your SonicWALL Internet Security appliance, click the hyperlink, Click Here, in the Registered SonicWALL Products section. Or to quickly register your appliance, enter the Activation Key of a service, or a SonicWALL Internet Security appliance serial number into the field in the Quick Register section.
  • Page 59 After you register the SonicWALL, the Friendly Name appears as a hyperlink under Registered SonicWALL Products. Click on the Friendly Name to view the services activated on the appliance. Note: Services may vary from model to model and may not have the same activated fields as the above appliance.
  • Page 60 Status and Options Click Status and Options underneath the login information to search for the status and options relating to a particular SonicWALL appliance. Enter the SonicWALL serial number to search for the related information. Information displayed includes • Serial Number •...

  • Page 61: Managing Your Sonicwall

    Services Management. Renaming Your SonicWALL You can rename your SonicWALL at any time in order to manage your SonicWALLs. To rename your SonicWALL, click Rename in the Manage Products section. Type the new name in the Friendly Name field, and click Submit.
  • Page 62 You can transfer a SonicWALL to another mySonicWALL.com user at any time. Transferring a SonicWALL is necessary if you sell the appliance to another user, or if you want to transfer it to another person in your company. For example, the sales manager for the East Coast has left, and you were managing the services for his SonicWALL.
  • Page 63 Note: You can only transfer a SonicWALL to another registered user of mySonicWALL.com. Delete Product You can also delete a SonicWALL from your mySonicWALL.com user account. Click on the Friendly Name for the appliance, and then click Delete. A confirmation message appears in the next window, and you have successfully deleted a SonicWALL from your user account.

  • Page 64: Applicable Services For Sonicwall Internet Security Appliances

    Applicable Services for SonicWALL Internet Security Appliances In the Applicable Services section of mySonicWALL.com, a list of installed and unactivated services for your SonicWALL is displayed. Activated services are indicated by the Installed icon with a green check mark. Inactive services are indicated by the Activate icon with a red arrow.
  • Page 65 Activated service names are also hyperlinked to an information page with Activation Status and the Expiration Date of the service. Services can also be renewed by clicking on the name, and entering the activation key into the Activation Key field. Available Services on SonicWALL Appliances SOHO3, Services TELE3, &...
  • Page 66 Available Services on SonicWALL Appliances SOHO3, Services TELE3, & PRO 200 PRO 300 GX 2500 GX 6500 PRO100 Extended Warranty Authentication Service - Admin Authentication Service - Client High Availability ViewPoint Anti-Virus Upgrade Firmware download Support 8X5 Support 24X7 (US only) Int’l Support...

  • Page 67: Activating Services Using Mysonicwall.com

    4. The Content Filter List subscription is now active, and you can download the Content Filter List through your SonicWALL appliance. Note: The Anti-Virus service also needs to be activated on your SonicWALL appliance.See the Anti-Virus User’s Guide for more information.

  • Page 68: Hardware Description

    The SonicWALL PRO 200 front panel is shown below, followed by a description of each item. The SonicWALL PRO 300 is identical to the SonicWALL PRO 200 except for the PRO 300 label on the front panel and has 64MB of RAM.

  • Page 69: Sonicwall Pro 200 And Pro 300 Back Panel

    SonicWALL PRO 200 and PRO 300 Back Panel The SonicWALL PRO 200 back panel is shown below, followed by a description of each item. The SonicWALL PRO 300 back panel is identical to the SonicWALL PRO 200.

  • Page 70: Sonicwall Pro 100 Front Panel

    The SonicWALL is convection cooled; an internal fan is not necessary. Do not block the cooling vents on the SonicWALL side panels. SonicWALL PRO 100 Front Panel The SonicWALL PRO 100 front panel is shown below, followed by a description of each item. Test LED Power LED...

  • Page 71: Sonicwall Pro 100 Back Panel

    Flashes when the SonicWALL PRO 100 transmits or receives a packet through the Twisted Pair port. SonicWALL PRO 100 Back Panel The SonicWALL PRO 100 back panel is shown below, followed by a description of each item. Cooling Vents Reset Switch...

  • Page 72: Sonicwall Soho3 And Tele3 Front Panel

    • Power Input Connects to the external power supply that is provided with the SonicWALL PRO 100. The use of an Uninterruptible Power Supply (UPS) is recommended to protect the SonicWALL PRO 100 against damage or loss of data due to electrical storms, power failures, or power surges.

  • Page 73: Sonicwall Soho3 And Tele3 Back Panel

    Flashes when the SonicWALL transmits or receives a packet through the Twisted Pair port. SonicWALL SOHO3 and TELE3 Back Panel The SonicWALL SOHO3 back panel is shown below, followed by a description of each item. The SonicWALL TELE3 back panel is identical to the SonicWALL SOHO3.

  • Page 74: Sonicwall Gx 250 And Gx 650 Front Panel

    The SonicWALL GX 250 front panel is shown below, followed by a description of each item. The SonicWALL GX 650 is identical to the SonicWALL GX 250 except for the GX 650 label on the front panel and the types of network interfaces installed.
  • Page 75 Three Fast Ethernet interfaces provide connectivity for either Ethernet and Fast Ethernet networks. The Ethernet ports connect the SonicWALL to the LAN, DMZ, and WAN using category 5 twisted pair cable with RJ-45 connectors. There is an additional slot available for upgrading the appliance.
  • Page 76 Mbps connection is obtained, the LED is yellow. Reset Switch Resets the SonicWALL GX 250 or the SonicWALL GX 650 to its factory clean state. This may be required if you forget the administrator password, or the SonicWALL firmware has become corrupt.
  • Page 77 • Cooling Vents The SonicWALL is convection cooled and has an internal fan that is not crucial to the function of the GX, but provides additional cooling to the unit. Do not block the cooling vents on the SonicWALL front and back panels.

  • Page 78: Troubleshooting Guide

    (5)minutes, and then turn it back on. Restart the SonicWALL and try to access it using the LAN IP address. This is an easy fix that’s worth trying before contacting tech support.

  • Page 79: Erasing The Firmware

    Network settings and check them against the information in the SonicWALL. Erasing the Firmware There can be instances when it is necessary to reset the SonicWALL to its factory clean state if the following events happen to the appliance: •...
  • Page 80 200, PRO 300, and newer SonicWALL DMZ models use the small recessed button on the back of the unit for this procedure. If your SonicWALL DMZ unit has a square reset button that is not recessed on the back of the unit, follow the procedure below to locate the blue reset button.

  • Page 81: Sonicwall Support Solutions

    Internet Security Expertise Technical Support is only as good as the people providing it to you. SonicWALL support professionals are Certified Internet Security Administrators with years of experience in networking and Internet security. They are also supported by the best in class tools and processes that ensure a quick and accurate solution to your problem.
  • Page 82 • Access to SonicWALL’s electronic support and Knowledge Base systems All of SonicWALL Support Services offer a variety of support services to meet your unique needs including fast, responsive service, instant access to electronic support tools, and high quality technical support.

  • Page 83: Sonicwall Support 24X7

    SonicWALL. SonicWALL ships a replacement appliance to you based upon the RMA information. You are responsible for returning the failed appliance to SonicWALL with 30 days or be charged for the full replacement cost.

  • Page 84: Sonicwall Support 8X5

    SonicWALL Support 24X7 provides access to SonicWALL’s web-based support tools, including FAQs, documentation, and Knowledge Base systems. Availability SonicWALL Support 24X7 is an annual service available for sale at the time of product purchase or anytime before warranty expiration. SonicWALL Support 8X5...

  • Page 85: Warranty Support - North America

    SonicWALL Support 8X5 provides access to SonicWALL’s web-based support tools, including FAQs, documentation, and Knowledge Base systems. Availability SonicWALL Support 8X5 is an annual service available for sale at the time of product purchase or anytime before warranty expiration. North America...

  • Page 86: Warranty Support - International

    Software/Firmware Updates All software and firmware maintenance releases and updates are included for 90 days after the date of purchase. SonicWALL notifies administrators via electronic mail of new updates. The updates are delivered exclusively via the web. Support Tools Warranty Support provides access to SonicWALL’s web-based support tools, including...
  • Page 87 Support Tools Warranty Support provides access to SonicWALL’s web-based support tools, including FAQs, documentation, and Knowledge Base systems. Availability This warranty applied to products sold in Europe, the Middle East, Africa, Asia, Central and South America. SonicWALL Installation Guide Page 86...
  • Page 88 SonicWALL, Inc. 1160 Bordeaux Drive Sunnyvale, CA 94089-1209 Tel: (408) 745-9600 Fax: (408) 745-9300 E-mail: info@sonicwall.com Part# 232-000302-00 Web: www.sonicwall.com Rev. A 03/02...

This manual is also suitable for:

Pro 300Pro 100Gx 250Gx 650Soho3Tele3

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