Memory Module - HP Pavilion x360 Maintenance And Service Manual

Memory module

NOTE: The memory module spare part kit does not include the memory module shield. The memory module
shield is available using spare part numbers 929557-001 (for use only on computer models equipped with an
Intel Pentium or Intel Celeron processor) and 925196-001 (for use only on computer models equipped with an
Intel Core processor).
NOTE: Primary and expansion memory is installed in a side-by-side configuration in the bottom of
the computer. If only one memory module is installed, it must be installed in the socket labeled 1.
Description
8 MB (DDR4-2400, 1.2-v)
4 MB (DDR4-2400, 1.2-v)
8 MB (PC3L-1200, 1600)
4 MB (PC3L-1200, 1600)
Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION:
various system problems.
To update BIOS:
1. Navigate to www.hp.com.
2. Click Support & Drivers, and then click Drivers & Software.
3. In the Enter a product name/number box, type the computer model information, and then click Search.
4. Click the link for the computer model.
5. Select the operating system, and then click Next.
6. Under Step 2: Select a Download, click the BIOS link.
7. Click the link for the most recent BIOS.
8. Click the Download button, and then follow the on-screen instructions.
Before removing the memory module, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer
on, and then shut it down through the operating system.
2. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then
unplugging the AC adapter from the computer.
3. Disconnect all external devices from the computer.
4. Remove the keyboard/top cover (see
the following components:
a. Battery (see
b. Speakers (see
c. System board (see
50 Chapter 5 Removal and replacement procedures
Failure to update the computer to the latest BIOS prior to installing new memory may result in
Battery on page
Speakers on page
System board on page
Keyboard/top cover on page
34)
38)
42)
Spare part number
862398-855
862397-855
693374-005
691740-005
27), and then remove