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HP Pavilion x360 Maintenance And Service Manual

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HP Pavilion x360 Convertible PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

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Summary of Contents for HP Pavilion x360

  • Page 1 HP Pavilion x360 Convertible PC Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 © Copyright 2018 HP Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Celeron, Core, and Pentium are U.S. registered trademarks of Intel Corporation. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ....................................1 2 External component identification ................................. 4 Right side ....................................4 Left side ..................................... 5 Display ......................................7 Keyboard area ................................... 8 TouchPad ................................8 Lights ..................................9 Speakers ................................10 Special keys ................................ 11 Action keys .................................
  • Page 6 7 Using HP PC Hardware Diagnostics (UEFI) ............................66 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ................67 Using Remote HP PC Hardware Diagnostics (UEFI) settings (select products only) ........... 67 Customizing Remote HP PC Hardware Diagnostics (UEFI) settings ............67 8 Specifications ......................................
  • Page 7 Using HP Recovery media to recover ..................74 Changing the computer boot order ................... 75 Removing the HP Recovery partition (select products only) ..........75 10 Power cord set requirements ................................76 Requirements for all countries ............................76 Requirements for specific countries and regions ......................76 11 Recycling .......................................
  • Page 8 viii...

  • Page 9: Product Description

    Product description Category Description Product Name HP Pavilion x360 11 Convertible PC (model number: 11-ad1xx) HP Pavilion x360 11m Convertible PC (model number 11m-ad1xx) Processors ● CPU Intel® Core™ i3-7100U 2.40 GHz dual core (3.0 GB L3 cache, 2133 MHz front side bus (FSB), 15 W) ●...
  • Page 10 Audio and video Support for the following cameras: ● HP Wide Vision HD camera with indicator light, USB 2.0, HD BSI sensor, f2.0, WDR, 88° wide field of vision, 720p by 30 frames per second ● Support for the following: –...
  • Page 11 Support for the following AC adapters: ● 65 W HP Smart AC adapter (non-PFC, EM, RC, 4.5 mm) for use in all countries and regions 45 W HP Smart AC adapter (non-PFC, RC, 4.5 mm) for use in all countries and regions ●...

  • Page 12: External Component Identification

    External component identification Right side Component Description MicroSD memory card reader Reads optional memory cards that enable you to store, manage, share, or access information. To insert a card: Hold the card label-side up, with connectors facing the computer. Insert the card into the memory card reader, and then press in on the card until it is firmly seated.

  • Page 13: Left Side

    Left side Component Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
  • Page 14 Regulatory, Safety, and Environmental Notices. To access this guide: ▲ Select the Start button, select HP Help and Support, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 15: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or –...

  • Page 16: Keyboard Area

    Keyboard area TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Chapter 2 External component identification...

  • Page 17: Lights

    Lights Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light ● On: Computer sound is off. ● Off: Computer sound is on. Keyboard area...

  • Page 18: Speakers

    Speakers Component Description Speakers Produce sound. Chapter 2 External component identification...

  • Page 19: Special Keys

    Special keys Component Description Displays system information when pressed in combination with key. Executes specific functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu. Action keys Execute frequently used system functions.

  • Page 20: Action Keys

    Action keys An action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page ▲ To use an action key, press and hold the key. Icon Description Helps prevent side-angle viewing from onlookers.

  • Page 21: Bottom

    Icon Description Mutes or restores speaker sound. Turns the airplane mode and wireless feature on or off. NOTE: The airplane mode key is also referred to as the wireless button. NOTE: A wireless network must be set up before a wireless connection is possible. Bottom Component Description...
  • Page 22 Using Windows, briefly press the fn+esc key combination to display the System Information screen, which provides the product name and serial number of your computer, as well as information about the memory, processor, BIOS, and keyboard. Chapter 2 External component identification...

  • Page 23: Illustrated Parts Catalog

    Illustrated parts catalog NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Computer major components Computer major components...
  • Page 24 Item Component Spare part number Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see Display assembly subcomponents on page 19 Keyboard/top cover (includes keyboard cable): For use in Belgium 924428-A41 For use in Bulgaria 924428-261...
  • Page 25 Item Component Spare part number Hard drive (does not include the hard drive rubber sleeve or the hard drive gasket): 1 TB, 5400 rpm, SATA, with 8 GB hybrid solid-state hard drive 924036-857 1 TB, 5400 rpm, SATA hard drive 762888-857 500 GB, 5400 rpm, SATA, with 8 GB hybrid solid-state hard drive 731863-856...
  • Page 26 Item Component Spare part number Mylar Kit for use only on heat sinks designed for computer models equipped with an 928901-001 Intel Pentium or Intel Celeron processor (14) Memory modules (2, does not include memory module shield): 8 MB (DDR4-2400, 1.2-v) 862398-855 4 MB (DDR4-2400, 1.2-v) 862397-855...

  • Page 27: Display Assembly Subcomponents

    Display assembly subcomponents Item Component Spare part number Display panel assembly: 11.6-in, HD, WLED, AntiGlare (1366×768), slim/flat (3.0 mm), UWVA, eDP, 220 nits, 16:9 ultra 925388-001 wide aspect ratio TouchScreen equipped with an HD non-infrared camera TouchScreen board (includes double-sided adhesive) 928537-001 Webcam/microphone module (includes Mylar and double-sided adhesive): HD non-infrared webcam/microphone module...
  • Page 28 Item Component Spare part number WLAN antenna (includes left and right WLAN cables and transceivers) 924363-001 Webcam/microphone module cable (includes TouchScreen board cable and double-sided adhesive): For use only on computer models equipped with an Intel Pentium or Intel Celeron processor 924416-001 For use only on computer models equipped with an Intel Core processor 924413-001...

  • Page 29: Miscellaneous Parts

    Spare part number AC adapter: 65 W HP Smart AC adapter (non-PFC, EM, RC, 4.5 mm) for use in all countries and regions 913691-850 45 W HP Smart AC adapter (non-PFC, RC, 4.5 mm) for use in all countries and regions 741553-850 45 W AC adapter (non-PFC, SB, 4.5 mm) for use only in Argentina...

  • Page 30: Removal And Replacement Preliminary Requirements

    Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver Phillips P0 screw driver ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 31: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 32: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

  • Page 33: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...
  • Page 34 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 35: Removal And Replacement Procedures

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. There are as many as 85 screws that must be removed, replaced, and/or loosened when servicing Authorized Service Provider only parts.
  • Page 36 Before disassembling the computer, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
  • Page 37 Press on the keyboard release tool until the keyboard/top cover (2) releases from the computer. Lift the front edge of the keyboard/top cover (1) until the keyboard cable and TouchPad cable connectors are accessible. Release the zero insertion force (ZIF) connector (2) to which TouchPad cable is connected, and then disconnect the TouchPad cable from the system board.
  • Page 38 Release the ZIF connector (3) to which keyboard cable is connected, and then disconnect the keyboard cable from the system board. Remove the keyboard/top cover. Reverse this procedure to install the keyboard/top cover. Chapter 5 Removal and replacement procedures...

  • Page 39: Touchpad Cable

    TouchPad cable NOTE: The TouchPad spare part kit does not include the TouchPad cable. The TouchPad cable is available using spare part numbers 924415-001 (for use only on computer models equipped with an Intel Pentium or Intel Celeron processor) and 924412-001 (for use only on computer models equipped with an Intel Core processor). Before removing the TouchPad cable, follow these steps: Shut down the computer.

  • Page 40: Touchpad

    TouchPad Description Spare part number TouchPad (does not include TouchPad bracket or TouchPad cable) 924430-001 NOTE: The TouchPad bracket is available using spare part number 924420-001. The TouchPad cable is available using spare part numbers 924415-001 (for use only on computer models equipped with an Intel Pentium or Intel Celeron processor) and 924412-001 (for use only on computer models equipped with an Intel Core processor).
  • Page 41 Remove the TouchPad (2). Reverse this procedure to install the TouchPad. Component replacement procedures...

  • Page 42: Battery

    Battery Description Spare part number 3-cell, 37 WHr, 4.8 AHr, Li-ion battery 916809-855 Before removing the battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 43: Hard Drive

    Hard drive NOTE: The hard drive spare part kit does not include the hard drive rubber sleeve or the hard drive gasket. The hard drive rubber sleeve is available using spare part number 924419-001.The hard drive gasket is available using spare part number 928898-001. Description Spare part number 1 TB, 5400 rpm, SATA, with 8 GB hybrid solid-state hard drive...
  • Page 44 Use the tab (3) on the hard drive rubber sleeve to remove the hard drive. If it is necessary to remove the hard drive from the rubber sleeve, spread the open end of the rubber sleeve (1), and then remove the hard drive (2). Reverse this procedure to reassemble and install the hard drive.

  • Page 45: Solid-State Drive

    Solid-state drive Description Spare part number 128 GB, M.2 SATA, solid-state drive 923683-001 Before removing the solid-state, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer.

  • Page 46: Speakers

    Speakers Description Spare part number Speakers (includes cables and 4 rubber isolators) 924437-001 Before removing the speakers, follow these steps: Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.
  • Page 47 Remove the speakers (7). IMPORTANT: When removing the speakers, make note of the location of the four rubber isolators (8). Failure to properly install or damage to these isolators can result in degraded speaker performance. Reverse this procedure to install the speakers. Component replacement procedures...

  • Page 48: Power Button Board Cable

    Power button board cable NOTE: The power button board spare part kit does not include the power button board cable. The power button board cable is available using spare part number 924411-001. Before removing the audio jack board cable, follow these steps: Shut down the computer.

  • Page 49: Power Button Board

    Power button board Description Spare part number Power button board (does not include cable) 924431-001 NOTE: The power button board cable is available using spare part number 924411-001. Before removing the power button board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 50: System Board

    System board NOTE: All system board spare part kits include a processor and replacement thermal material. Description Spare part number Equipped with an Intel Core i3-7100U 2.40 GHz dual core processor (2133 MHz FSB, 3.0 GB L3 cache, 15 W) 923810-601 and the Windows 10 operating system Equipped with an Intel Core i3-7100U 2.40 GHz dual core processor (2133 MHz FSB, 3.0 GB L3 cache, 15 W)
  • Page 51 (5) Display TouchScreen ZIF connector cable (6) Power connector cable (7) Hard drive ZIF connector cable Release the display panel cable from the retention clip (8) built into the base enclosure. Release the power connector cable from the retention clip (9) built into the base enclosure. Remove the eleven Phillips PM2.0×4.6 screws (1) that secure the system board to the base enclosure.
  • Page 52 Lift the right side of the system board (1) until it rests at an angle. Remove the system board (2) by sliding it up and to the right at an angle. Reverse this procedure to install the system board. Chapter 5 Removal and replacement procedures...

  • Page 53: Wlan Module

    WLAN module Description Spare part number Intel Dual Band Wireless-AC 7265 802.11 AC 2×2 WiFi + Bluetooth 4.2 Combo Adapter (non-vPro) 901229-855 Intel Dual Band Wireless-AC 3168 802.11 AC 1×1 WiFi + Bluetooth 4.2 Combo Adapter (non-vPro) 863934-855 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 54: Heat Sink

    Heat sink NOTE: The heat sink spare part kit includes replacement thermal material. Description Spare part number Heat sink for use only on computer models equipped with an Intel Pentium or Intel Celeron processor 924418-001 Mylar Kit for use only on heat sinks designed for computer models equipped with an Intel Pentium or Intel 928901-001 Celeron processor Heat sink for use only on computer models equipped with an Intel Core processor...
  • Page 55 Remove the heat sink (2). NOTE: The following image shows the removal of the heat sink on a computer model equipped with an Intel Pentium or Intel Celeron processor. NOTE: Steps 4 through 6 apply to computer models equipped with an Intel Core processor. See steps 2 and 3 for heat sink removal information for computers equipped with an Intel Pentium or Intel Celeron processor.
  • Page 56 Remove the heat sink (3). NOTE: The following image shows the removal of the heat sink on a computer model equipped with an Intel Core processor. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed.
  • Page 57 NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits. Thermal paste is used on the processor (1) and the heat sink section (2) that services it.

  • Page 58: Memory Module

    Failure to update the computer to the latest BIOS prior to installing new memory may result in various system problems. To update BIOS: Navigate to www.hp.com. Click Support & Drivers, and then click Drivers & Software. In the Enter a product name/number box, type the computer model information, and then click Search.
  • Page 59 Remove the memory module: Turn the system board upside down with the front toward you. Remove the memory module shield. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.) Remove the memory module (2) by pulling the module away from the slot at an angle.

  • Page 60: Power Connector Cable

    Power connector cable NOTE: The power connector cable spare part kit does not include the power connector cable bracket. The power connector cable bracket is available using spare part number 924421-001. Description Spare part number Power connector cable (does not include bracket) 808155-018 Before removing the power connector cable, follow these steps: Shut down the computer.

  • Page 61: Display Assembly

    Reverse this procedure to install the power connector cable. Display assembly NOTE: The display assembly is spared at the subcomponent level. For display assembly spare part information, see the individual removal subsections. Before removing the display assembly, follow these steps: Shut down the computer.
  • Page 62 Insert a case utility tool (1) or similar thin, plastic tool between the top edges of the display panel assembly and the display back cover. Release the top edge of the display panel assembly (2) from the display back cover. Swing the display panel assembly (3) forward until it rests on the keyboard.
  • Page 63 Disconnect the TouchScreen board cable from the TouchScreen board. Release the adhesive strip (1) that secures the display panel cable connector to the display panel. Disconnect the display panel cable (2) from the display panel. Remove the display panel assembly (3). The display panel assembly is available using spare part number 925388-001 (11.6-in, HD, WLED, AntiGlare (1366 ×...
  • Page 64 CAUTION: Before turning the display panel assembly upside down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display panel. Turn the display panel assembly upside down with the bottom edge toward you. Release the two ZIF connectors (1) to which the display panel cables are connected, and then disconnect the display panel cables from the TouchScreen board.
  • Page 65 Detach the webcam/microphone module (2) from the display back cover. (The webcam/microphone module is attached to the display back cover with double-sided adhesive.) Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 923693-001 (HD non-infrared webcam/microphone module). If it is necessary to replace the display hinges: NOTE: It is necessary to remove the display assembly to remove and replace the display hinge.
  • Page 66 Remove the display hinges (3). The display hinges are available using spare part number 925201-001. If it is necessary to replace the display hinge covers: NOTE: It is necessary to remove the display assembly to remove and replace the display hinge covers. Remove the display panel assembly.
  • Page 67 NOTE: It is necessary to remove the display assembly to remove and replace the display panel cable. Remove the display panel assembly. Remove the display panel cable from the retention channel built into the bottom edge of the display cover. The display panel cable is available using spare part numbers 928899-001 (for use only on computer models equipped with an Intel Pentium or Intel Celeron processor) and 924414-001 (for use only on computer models equipped with an Intel Core processor) and includes the G-sensor board cable.
  • Page 68 Remove the wireless antenna cables and transceivers (4). The wireless antenna cables and transceivers are available using spare part number 924363-001. Reverse this procedure to reassemble and install the display assembly. Chapter 5 Removal and replacement procedures...

  • Page 69: Computer Setup (Bios), Tpm, And Hp Sure Start

    To start Computer Setup, follow these steps: ▲ Start Computer Setup. ● Computers or tablets with keyboards: Turn on or restart the computer, and when the HP logo appears, press to enter Computer ▲ Setup. Tablets without keyboards: ●...

  • Page 70: Restoring Factory Settings In Computer Setup

    Select Main, select Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. NOTE: Your password settings and security settings are not changed when you restore the factory settings. Chapter 6 Computer Setup (BIOS), TPM, and HP Sure Start...

  • Page 71: Updating The Bios

    Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar.

  • Page 72: Changing The Boot Order Using The F9 Prompt

    To dynamically choose a boot device for the current startup sequence, follow these steps: Access the Boot Device Options menu: ● Computers or tablets with keyboards: Turn on or restart the computer, and when the HP logo appears, press to enter the Boot ▲ Device Options menu.

  • Page 73: Tpm Bios Settings (Select Products Only)

    BIOS to its previously safe state, without user intervention. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. The default configuration can be customized by advanced users.

  • Page 74: Using Hp Pc Hardware Diagnostics (Uefi)

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

  • Page 75: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only, and you must use a Windows computer to download and create the HP UEFI support environment because only .exe files are offered. There are two options to download HP PC Hardware Diagnostics to a USB device.
  • Page 76 To access documentation on using Remote HP PC Hardware Diagnostics (UEFI) to configure a server for remote diagnostics or to customize which diagnostic tests are run, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions. Chapter 7 Using HP PC Hardware Diagnostics (UEFI)

  • Page 77: Specifications

    Specifications Metric U.S. Computer dimensions Width 29.5 cm 11.61 in Depth 20.2 cm 7.93 in Height 1.93 cm 0.76 in Weight One spindle, (HDDD) 1.3 kg 2.86 lbs Zero spindle, (SSD) 1.2 kg 2.82 lbs Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating ‑20°C to 60°C...

  • Page 78: Backing Up And Recovering

    Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This ● step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For...

  • Page 79: Creating Hp Recovery Media (Select Products Only)

    HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive.

  • Page 80: Using Windows Tools

    ● On select products, if you want to recover the computer's original factory partition and content, or if you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media. For more information, see Recovering using HP Recovery Manager on page On select products, if you want to remove the recovery partition to reclaim hard drive space, HP Recovery ●...

  • Page 81: Recovering Using Hp Recovery Manager

    Creating HP Recovery media (select products only) on page ● If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer.

  • Page 82: Using The Hp Recovery Partition (Select Products Only)

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 83: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive.

  • Page 84: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 85 Country/region Accredited agency Applicable note number South Korea Sweden CEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. The flexible cord must be Type SPT-3 or equivalent, No.

  • Page 86: 11 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.

  • Page 87: Index

    Index equipment guidelines 26 AC adapter, spare part numbers 21 cables, service considerations 23 esc key, identifying 11 action keys camera airplane mode 13 identifying 7 fn key, identifying 11 help 12 camera light, identifying 7 identifying 11, 12 caps lock light, identifying 9 keyboard backlight 12 card reader G-sensor board...
  • Page 88 58 memory module removal 52 spare part numbers 19, 58 product description 1 spare part number 18, 52 HP PC Hardware Diagnostics (UEFI) removal 50 power cord using 66 spare part numbers 18, 50 set requirements 76 HP Recovery Manager...
  • Page 89 73 speakers USB flash drive 74 removal 38 video, product description 2 using HP Recovery media 71 spare part number 17, 38 volume recovery media special keys, using 11 adjusting 12 creating 71 stop action key 12 mute 13...

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