Product Rating Label; How To Obtain Service Or Parts; Statement Of Limited Product Warranty; What This Warranty Covers & Who It Applies To - Thermador Masterpiece MEDS301WS Use And Care Manual

Product Rating Label

The rating label shows the model number and the FD
number (production number/product's unique identifier)
of your oven. The location of the rating label is shown in
the image below.
Rating Label Location
A Rating Label

STATEMENT OF LIMITED PRODUCT WARRANTY

What this Warranty Covers & Who it Applies
to
The limited warranty provided by BSH Home Appliances
Corporation ("BSH") in this Statement of Limited Product
Warranty applies only to the THERMADOR
("Product") sold to you, the first using purchaser,
provided that the Product was purchased:
For your normal, household (non-commercial) use,
▯
and has in fact at all times only been used for normal
household purposes.
New at retail (not a display, "as is", or previously
▯
returned model), and not for resale, or commercial
use.
Within the United States or Canada, and has at all
▯
times remained within the country of original purchase.
The warranties stated herein apply to the original
purchaser of the Product warranted herein and to each
succeeding owner of the product purchased for ordinary
home use during the term of the warranty.
BSH reserves the right to request proof of purchase at
the time any warranty claim is submitted to confirm that
the Product falls within the scope of this limited product
warranty.
Please make sure to return your registration card; while
not necessary to effectuate warranty coverage, it is the
best way for BSH to notify you in the unlikely event of a
safety notice or product recall.
Model Number and FD Number
The model number and the FD number of your appliance
are found on the rating label. Make a note of these
numbers in the space below to save time in the event
your appliance requires service.
Model #
Thermador
Customer Support
Keep your invoice or escrow papers for warranty
validation if service is needed.

How to Obtain Service or Parts

To reach a service representative, see the contact
information at the front of the manual. Please be
prepared with the information printed on your product
rating label when calling.

How Long the Warranty Lasts

BSH warrants that the Product is free from defects in
materials and workmanship for a period of seven
hundred and thirty (730) days from the date of purchase.
The foregoing timeline begins to run upon the date of
appliance
®
purchase, and shall not be stalled, tolled, extended, or
suspended, for any reason whatsoever.
This Product is also warranted to be free from cosmetic
defects in material and workmanship (such as scratches
of stainless steel, paint/porcelain blemishes, chip, dents,
or other damage to the finish of the Product), for a period
of sixty (60) days from the date of purchase or closing
date for new construction. This cosmetic warranty
excludes slight color variations due to inherent
differences in painted and porcelain parts, as well as
differences caused by kitchen lighting, product location,
or other similar factors. This cosmetic warranty
specifically excludes any display, floor, "As Is", or "B"
stock appliances.

Repair/Replace as Your Exclusive Remedy

During this warranty period, BSH or one of its authorized
service providers will repair your Product without charge
to you (subject to certain limitations stated herein) if your
Product proves to have been manufactured with a defect
in materials or workmanship. If reasonable attempts to
repair the Product have been made without success,
then BSH will replace your Product (upgraded models
may be available to you, in BSH's sole discretion, for an
additional charge). All removed parts and components
shall become the property of BSH at its sole option. All
FD #
800-735-4328
41