Table of Contents
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S
ERVICE
for
Thermador Masterpiece
J-Series
Built-in Wall Ovens
Models:
ME301Jx, MED271JS, MED301Jx, ME302Jx,
MED272JS, MED302Jx, MEDMC301Jx,
MEDMCW71JS, MEDMCW31Jx
M
ANUAL
This manual contains information that is necessary for
servicing the following Thermador electric built-in wall
ovens:
ME301Jx, MED271JS, MED301Jx, ME302Jx,
MED272JS, MED302Jx, MEDMC301Jx,
MEDMCW71JS, MEDMCW31Jx
This manual is designed to be used by qualified
service personnel only. Due to the complexity and the
risk of high-voltage electrical shock, Thermador does
not recommend that customers service their own
units.
This material is intended for the sole use of BSH
authorized persons and may contain confidential and
proprietary information. Any unauthorized review, use,
copying, disclosure, or distribution in any format is
prohibited.
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Summary of Contents for Thermador ME301J Series
- Page 1 ERVICE ANUAL Thermador Masterpiece J-Series This manual contains information that is necessary for servicing the following Thermador electric built-in wall Built-in Wall Ovens ovens: ME301Jx, MED271JS, MED301Jx, ME302Jx, MED272JS, MED302Jx, MEDMC301Jx, MEDMCW71JS, MEDMCW31Jx This manual is designed to be used by qualified service personnel only.
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Page 2: Table Of Contents
Page 2 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B TABLE OF CONTENTS 6.12 Convection Fan Motor ............21 Symbols Used in this Manual ........... 3 6.13 Bake Element (Upper Oven) ..........21 IMPORTANT SAFETY INFORMATION ........ -
Page 3: Symbols Used In This Manual
Page 3 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B SYMBOLS USED IN THIS MANUAL WARNING – this symbol alerts you to dangers that may result in bodily injury or death CAUTION – this symbol alerts you to actions that may result in damage to the product or property ... -
Page 4: Important Safety Information
Page 4 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B IMPORTANT SAFETY INFORMATION WARNING Before starting to service an appliance, familiarize yourself with all safety information and precautions included in this manual. Electrical hazards…... - Page 5 Page 5 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B WARNING Clean-up hazards… Do not allow any cleaning or polishing solutions/compounds, disinfectants, or bleaches to remain in contact with the stainless steel surfaces for long periods, or after clean-up. These may contain chemicals or materials which could release harmful inhalants and may cause damage to the appliance.
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Page 6: General
Page 6 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B GENERAL Features and Options Tables 2 and 3 reflect the cooking modes and features of each model. There are 15 ME/MED models in various combinations included in the Thermador Masterpiece Built-in Wall Oven (BIWO) J-Series. - Page 7 Page 7 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B Table 3 Cooking modes and features (30” models) Copyright by BSH Home Appliances Corporation (Revised May 2013) 1901 Main Street, Suite 600, Irvine CA 800 444-9091 This material is intended for the sole use of BSH authorized persons and may contain confidential and proprietary information.
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Page 8: Data Plate
The product is warranted to be free from defects in materials and workmanship for a period of 24 months from date of purchase. Thermador will pay for all repair labor and replacement parts found to be defective due to materials and workmanship. Service must be provided by a Factory Authorized Service Agency, during normal working hours. -
Page 9: Using Table 4 (Element Duty Cycles During Preheat)
Page 9 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B It is important to note that during regulation (regular cooking period that follows Preheat), different elements may be used and element duty cycles will vary. - Page 10 Page 10 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B Figure 4 Sequence of Events during Preheat: True Convection Figure 3 Sequence of Events during Preheat: Convection Broil/Broil modes Copyright by BSH Home Appliances Corporation (Revised May 2013)
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Page 11: Cooling Fan
Page 11 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B COMPONENT ACCESSIBILITY Serviceable from Front Door Door latch/motor assembly Cavity lamps High Temperature Cutout (HTC) Convection ring element and convection fan assembly (except motor) ... -
Page 12: Service And Repair
Doors On double ovens, the Thermador logo is located on the upper oven outer door glass. The Masterpiece Series handles are interchangeable with the Professional Series handles. -
Page 13: Hinges
Page 13 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B 4. Confirm that the locking levers are locked in the open position 5. Hold the door firmly and gently close to check operation. Be... -
Page 14: Door Latch/Motor Assembly
Page 14 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B Hinges should always be replaced in pairs to ensure optimal operation 6.3.2 Replacing the Latch/Motor Assembly of the door. Refer to QuickFinder bulletin linked to Latch Service Kit 751505. -
Page 15: Replacing Bulbs
Page 15 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B The glass lamp covers protect the bulbs and must be in place when 7. Grasp new bulb with clean, dry cloth. using the appliance. -
Page 16: Temperature Sensor
Page 16 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B models have true European convection (both a convection fan and a convection element) in the upper oven and thermal convection in the lower oven. MED models have true convection in all cavities. -
Page 17: Broil Element
Page 17 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B 6. Select 1 - if you wish to lower the oven temperature by the 3. Pull the element toward you so that the terminal wires are offset amount or 2 + if you wish to raise the oven temperature inside the oven cavity. - Page 18 Page 18 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B Figure 14 PC Control Module is visible after removing access panel. Whenever possible, conduct troubleshooting tests at the control module. Refer to Figures 15 and 16 for plug and relay locations.
- Page 19 Page 19 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B PLUG NO PIN NO FROM/TO PLUG NO PIN NO FROM/TO connector - YE UPPER/SINGLE CAVITY SMALL LOAD X108* 2-position card-edge Control Module to Meat Probe...
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Page 20: Power Supply Module
Page 20 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B PLUG NO PIN NO FROM/TO PLUG NO PIN NO FROM/TO X202 1-RD 6-VT/WH Door Switch 2-RD L2 to K006 DLB Relay 7-BN/WH Door Switch... -
Page 21: Convection Fan Motor
Page 21 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B 6.12 Convection Fan Motor Remove the screw between the element terminals. Tuck insulation up into the oven wall as necessary. The convection fan motor is 120V 29W. To test the motor, check for... -
Page 22: Error Codes
Page 22 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B Figure 18 Location of Service Guide on plenum access panel Figure 17 Tape on cooling fan windings marked to designate terminals If the Hall effect sensor does not detect fan rotation, an error will Error Code Table display. -
Page 23: Service Mode / Setting Option Code
Page 23 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B CODE DESCRIPTION CAUSE/ACTION fault code at start-up. To resolve, place the unit in Service Mode and E012 Defective User Interface PCB temp. manually set the Option Code as described below. -
Page 24: Setting Option Code
Page 24 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B 7.2.3 Setting Option Code 5. Locate the 4-digit code in Table 8 or on the label near the PC control module in the upper plenum of the oven. -
Page 25: Fault Tree Diagram
Page 25 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B Fault Tree Diagram Copyright by BSH Home Appliances Corporation (Revised May 2013) 1901 Main Street, Suite 600, Irvine CA 800 444-9091 This material is intended for the sole use of BSH authorized persons and may contain confidential and proprietary information. Any unauthorized review, use, copying, disclosure, or distribution in any format is prohibited. -
Page 26: This Material Is Intended For The Sole Use Of Bsh Authorized Persons And May Contain Confidential And Proprietary Information. Any Unauthorized Review, Use, Copying, Disclosure, Or Distribution In Any Format Is Prohibited
Page 26 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B Copyright by BSH Home Appliances Corporation (Revised May 2013) 1901 Main Street, Suite 600, Irvine CA 800 444-9091 This material is intended for the sole use of BSH authorized persons and may contain confidential and proprietary information. Any unauthorized review, use, copying, disclosure, or distribution in any format is prohibited. -
Page 27: Fault Tree
Page 27 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B Fault Tree Copyright by BSH Home Appliances Corporation (Revised May 2013) 1901 Main Street, Suite 600, Irvine CA 800 444-9091 This material is intended for the sole use of BSH authorized persons and may contain confidential and proprietary information. Any unauthorized review, use, copying, disclosure, or distribution in any format is prohibited. -
Page 28: This Material Is Intended For The Sole Use Of Bsh Authorized Persons And May Contain Confidential And Proprietary Information. Any Unauthorized Review, Use, Copying, Disclosure, Or Distribution In Any Format Is Prohibited
Page 28 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B Copyright by BSH Home Appliances Corporation (Revised May 2013) 1901 Main Street, Suite 600, Irvine CA 800 444-9091 This material is intended for the sole use of BSH authorized persons and may contain confidential and proprietary information. Any unauthorized review, use, copying, disclosure, or distribution in any format is prohibited. -
Page 29: This Material Is Intended For The Sole Use Of Bsh Authorized Persons And May Contain Confidential And Proprietary Information. Any Unauthorized Review, Use, Copying, Disclosure, Or Distribution In Any Format Is Prohibited
Page 29 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B Copyright by BSH Home Appliances Corporation (Revised May 2013) 1901 Main Street, Suite 600, Irvine CA 800 444-9091 This material is intended for the sole use of BSH authorized persons and may contain confidential and proprietary information. Any unauthorized review, use, copying, disclosure, or distribution in any format is prohibited. -
Page 30: This Material Is Intended For The Sole Use Of Bsh Authorized Persons And May Contain Confidential And Proprietary Information. Any Unauthorized Review, Use, Copying, Disclosure, Or Distribution In Any Format Is Prohibited
Page 30 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B Copyright by BSH Home Appliances Corporation (Revised May 2013) 1901 Main Street, Suite 600, Irvine CA 800 444-9091 This material is intended for the sole use of BSH authorized persons and may contain confidential and proprietary information. Any unauthorized review, use, copying, disclosure, or distribution in any format is prohibited. -
Page 31: This Material Is Intended For The Sole Use Of Bsh Authorized Persons And May Contain Confidential And Proprietary Information. Any Unauthorized Review, Use, Copying, Disclosure, Or Distribution In Any Format Is Prohibited
Page 31 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B Copyright by BSH Home Appliances Corporation (Revised May 2013) 1901 Main Street, Suite 600, Irvine CA 800 444-9091 This material is intended for the sole use of BSH authorized persons and may contain confidential and proprietary information. Any unauthorized review, use, copying, disclosure, or distribution in any format is prohibited. -
Page 32: This Material Is Intended For The Sole Use Of Bsh Authorized Persons And May Contain Confidential And Proprietary Information. Any Unauthorized Review, Use, Copying, Disclosure, Or Distribution In Any Format Is Prohibited
Page 32 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B Copyright by BSH Home Appliances Corporation (Revised May 2013) 1901 Main Street, Suite 600, Irvine CA 800 444-9091 This material is intended for the sole use of BSH authorized persons and may contain confidential and proprietary information. Any unauthorized review, use, copying, disclosure, or distribution in any format is prohibited. -
Page 33: This Material Is Intended For The Sole Use Of Bsh Authorized Persons And May Contain Confidential And Proprietary Information. Any Unauthorized Review, Use, Copying, Disclosure, Or Distribution In Any Format Is Prohibited
Page 33 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B Copyright by BSH Home Appliances Corporation (Revised May 2013) 1901 Main Street, Suite 600, Irvine CA 800 444-9091 This material is intended for the sole use of BSH authorized persons and may contain confidential and proprietary information. Any unauthorized review, use, copying, disclosure, or distribution in any format is prohibited. -
Page 34: This Material Is Intended For The Sole Use Of Bsh Authorized Persons And May Contain Confidential And Proprietary Information. Any Unauthorized Review, Use, Copying, Disclosure, Or Distribution In Any Format Is Prohibited
Page 34 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B Copyright by BSH Home Appliances Corporation (Revised May 2013) 1901 Main Street, Suite 600, Irvine CA 800 444-9091 This material is intended for the sole use of BSH authorized persons and may contain confidential and proprietary information. Any unauthorized review, use, copying, disclosure, or distribution in any format is prohibited. -
Page 35: Testing
Page 35 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B Testing Plug Pins Operates Explanation X206 1 (common), Lower oven door If latch position is not detected during 6, 7 latch normal operation, E224/226 will be Test with wire harness off at pin header or with circuits open. -
Page 36: Strip Diagrams
11.2 Technical Support To reach Thermador technical support, call the toll free TechLine at 800 444-9091. Technicians are available to assist you Monday – Friday, between the hours of 5am and 5pm, Pacific Time. - Page 37 Page 37 of 37 Service Manual for Thermador Masterpiece J-Series Built-in Wall Ovens 58300000170514 ARA EN B Notes Copyright by BSH Home Appliances Corporation (Revised May 2013) 1901 Main Street, Suite 600, Irvine CA 800 444-9091 This material is intended for the sole use of BSH authorized persons and may contain confidential and proprietary information. Any unauthorized review, use, copying, disclosure, or distribution in any format is prohibited.
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