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10
Problem
Solution
No resistance.
Manual controlled products:
1. Check if the plug of the resistance cable is correctly connected, see
chapter 'assembly'.
2. Check lower resistance cable which is connected to the break system.
Power magnetic (motor) controlled products:
1. Check if power cable is plugged-in.
2. Check the computer cable connection.
3. Check motor power connection.
4. Replace the motor.
Electromagnetic controlled products:
1. Check if power cable is plugged-in.
2. Check the computer cable connection.
3. Check the inner power cable to the break system and electronic board.
4. Replace the flywheel or electronic board.
No speed signal.
1. Check the upper cable connections.
2. Check if the speed sensor is in the right position.
3. Replace the speed sensor.
4. Replace the computer.
The upright post shakes.
1. Loose upright post screws.
2. Re-insert screws/washers and tighten screws equally.
The home fitness equipment shakes.
1. Use the rear stabilizer height adjustment to level out any unevenness.
2. Move the equipment to a different place and check if the problem still
persists.
The home fitness equipment creates
1. Check the fit of the stabilizer bolts.
abnormal noises.
2. Check the end caps.
3. Check whether the pedals are assembled correctly or not, see chapter
'assembly'.
4. Check crank arms, turning discs, cross frames, axis, and bearings
(if applicable).
Error Code
Possible Cause
E1
1. Motor unable to get into
Power magnetic (motor)
correct tension position.
controlled products only
E2
1. EEPROM chip on control
board has a bad
connection.
2. The software stored in
the EEPROM chip on the
control board is
defective.
E4
1. No pulse signal input
when using body fat
calculator.
Things to check
Solution
Check if there is too much
1. Turn computer on and
tension on motor.
remove the motor plug
containing the tension
cable. Move resistance
level on computer to
maximum.
2. As soon as motor
reached maximum po-
sition, re-insert the plug
containing the tension
cable.
3. Re-adjust tension, if
needed to ensure maxi-
mum resistance.
4. Test all resistance levels.
5. Replace motor or com-
puter if the problem
persists.
Check if the EEPROM chip
Remove the EEPROM and
is plugged-in correctly.
re-insert. If the problem
persists, replace control
board.
–
Replace control board.
–
Keep hands placed on
hand pulse plates until the
result is displayed.
11
EN
DE
SL
HR
BS
SR
PL
www.energetics.eu
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