SMART Board SBID-MX265 User Manual page 28

APPENDIX A
TROUBLESHOOTING VIEWING INPUT FROM COMPUTERS
Issue
There is an issue with audio
22 smarttech.com/kb/171284
Solutions
See the SMART Board MX series interactive displays installation and
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maintenance guide (smarttech.com/kb/171257).
Make sure the computer isn't muted.
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Turn up the computer's volume.
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Turn up the display's volume.
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See Front control panel on page 5.
Make sure the display isn't muted.
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See Front control panel on page 5.
Make sure the default audio output device setting on your computer is set to
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SMART Board MX.
If you're connecting a computer to the VGA connector, make sure an analog
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audio cable is also connected from your computer's audio output to the display's
analog audio input.