Appendix - Digital Watchdog MegaPix DWC-MVT4WiA User Manual

9 Appendix

Appendix 1 Troubleshooting
How to find the password?
A：Reset the device to the default factory settings.
Default IP: 192.168.226.201; User name: admin; Password: 123456
Fail to connect devices through IE browser.
A: Network is not well connected. Check the connection and make sure it is connected
well.
B: IP address is not available. Reset the IP address.
C: Web port number has been changed: contact administrator to get the correct port
number.
D: Exclude the above reasons. Restore to default setting by IP-Tool.
IP tool cannot search devices.
It may be caused by the anti-virus software in your computer. Please exit it and try to
search device again.
IE cannot download ActiveX control.
① Open IE browser and then click Tools-----Internet Options.
A. IE browser may be set up to block ActiveX. Follow the steps below.
② Select Security------Custom Level....
③ Enable all the options under "ActiveX controls and plug-ins".
④ Click OK to finish setup.
B. Other plug-ins or anti-virus blocks ActiveX. Please uninstall or close them.
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