Appendix; Troubleshooting - Digital Watchdog MEGApix DWC-MT95Wi36TW User Manual

7 Appendix

7.1 Troubleshooting

How to find the password?
A： Reset the device to the default factory settings.
Default IP: 192.168.226.201; Username: admin; Password: 123456
Fail to connect devices through IE browser.
A: Network is not well connected. Check the connection and make sure it is
connected well.
B: IP address is not available. Reset the IP address.
C: Web port number has been changed: contact administrator to get the correct
port number.
D: Exclude the above reasons. Restore to the default setting by IP-Tool.
IP tool cannot search devices.
It may be caused by the anti-virus software on your computer. Please exit it and
try to search the device again.
Internet Explorer cannot download ActiveX control.
① Open IE browser and then click Tools-----Internet Options.
A. IE browser may be set up to block ActiveX. Follow the steps below.
② Select Security------Custom Level....
③ Enable all the options under "ActiveX controls and plug-ins".
④ Click OK to finish the setup.
B. Other plug-ins or anti-virus blocks ActiveX. Please uninstall or close them.
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